Category: | Grocery Store |
Address: | 600 Kingwood Dr, Kingwood, TX 77339, USA |
Phone: | +1 281-312-5000 |
Site: | local.randalls.com |
Rating: | 3.3 |
Working: | 6AM–1AM 6AM–1AM 6AM–1AM 6AM–1AM 6AM–1AM 6AM–1AM 6AM–1AM |
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John Andrews
These guys are overpriced, and their customer service is lacking. They check out clerk was rude, and would not take our personal check, as we forgot our new debit card at home. They need to take some customer service skills classes. Basically left $170.00 worth of groceries at the check out counter! Terrible!!!! They could have looked up our Randalls card number and know we were not going to write a bad check. Called the other Randalls in the back of Kingwood thinking I was calling the front of Kingwood Store. I had to tell the Manager of the West Lake Houston store how she should handle the situation, she actually called us back and told the Store manager in the front what happened, and they are supposed to be calling us back and apologizing and giving us $25 gift card. I am holding my breath, will see what happens.!!!
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Michael Spiegel
Foods nice but some is overpriced. Service quality varies with who you get. Usual the cashiers are very professional if a bit overworked at times. The business center usually gives me trouble, not able to make change for a five for example (was told that "they dont do that there"). I drove across the way to HEB and they helped me in a few minutes (a manager would probably have helped me but I was feeling agitated at the business center employee...)
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Brett Johnson
Best bakery around ! Prices can be high if you do not use a Randalls Card and get sale items. There is almost always one type of what I want on sale for each item. So it works out pretty good for me. Sometimes we go there just because we love their muffins so much.
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Robert Kessler
Randalls used to be my goto last minute store. Self check out kiosks were the key to getting in and out quickly. These have been removed. I feel like the wait for a cashier is now about three times as long.
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Velvyt Johnson
I try not to go to this store because they have no customer service. Most of them do not even speak to you or say thank you. They make me feel that people of color are not welcomed there.
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William McKee
Clean, quick lines. Only reason its not 5 stars is because Ive found similar quality for slightly lower prices at HEB.
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J Lombard
Love their bakery and produce. Prices are a little higher, but very convenient location with pleasant employees.
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Indira Morrow
The store isnt organized well. They also never seem to have their staffing correct at the register.
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James Davenport
Excellent friendly service, especially in the mist of a weather situation like Hurricane Harvey
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Gustavo Amezcua
Its peaceful has many different types of food, desserts to choose from. I enjoyed the Wing Bar.
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Darren Mosier
Large grocery store. Convenient to the front of Kingwood. Has most items you would look for.
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Curtis Turner
Never enough cashiers. Very long wait every time
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Hannah Taylor
Great prepared food and produce selection!
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Tee OneThousand
Love this place! Come here all the time!
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Benjamin Black
Id rather go to the Kroger or HEB.
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Jennifer Knight
Awesome people work here!!!!
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Terry Andrews
THE people are very helpful
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Rick Corkins
No crowds personal service
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Annie Jones
A good place to shop
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Sherry Loper
Great place
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jimmy carter
Pathetic