Category: | Used Car Dealer |
Address: | 17610 Northwest Fwy, Houston, TX 77065, USA |
Phone: | +1 713-933-1003 |
Site: | smartchoice290.net |
Rating: | 3 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM Closed |
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A Private User
this is a typical nigtmare they draw you in telling all the great things they can do for you then send your paper work to finance after they have told you you were approved with a credit union an example my situation was approved up to $25,000 with a payment of 500.00 a month max. I had found a vechicle on the website that vechicle all of a sudden had to many miles so we found another vechicle which was ok but not really what I wanted but would work and my 7 year old liked it so Isaid ok they said this vechicle would work, so I asked the price salesman said he would get it 2 hours later yes 2 hours later after being totally ignored I asked for price again and again he told me he would get it now remember my 7 year old with me this went on till 7 pm when my son just was totally ready to go they kept saying 5 more minutes we have your paperwork done I talked to a lady that was there before me she had been in day before and picked out a car they called her told her she was approved come in and pick up car when she got there they told her she needed like 3 times more money down and tried to sell her a dieerent car I should have known right then get out!!!!!! But stupid me i stayed well around 715 one of my salesman yes 1 of 2 they tag team you there drove up in another truck not even close to what I came in for and told me I could have that truck,lol imagine that ! These people are very unprofessional they ignored us the whole time we were there oh by the way this started at noon, they never return phone calls unless your looking for a place to hang out for the day find another car dealer!
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Justine Yates
I received a text message from the finance manager, Ashley, (North freeway location) on 01/07/2016 saying that my loan was approved. I responded and asked her was it an approval or a preapproval, and she said actual approval. I ask her for how much and she responds back saying $24,900 (from other dealers I knew this was around ballpark). I ask down payment, she says $0. I tell her okay I will be in on Saturday. Saturday I call and ask to speak with Ashley again, I wanted to verify my information was correct before I spent a few hours there. She informs me that all information is correct and all I need to pay to drive off lot is full coverage insurance. No problem. I tell her I will be in Monday when I get off work, so about 3 PM. I arrive and ask to speak with her and they tell me she is busy but they can help me. I relay the information Ashley fed to me and he looks up my info and says they need to put it on paper. Go through that process and the carsales men tells me, $600 down minimum and like $12,000 approval. I ask to speak with Ashley because that is not what I am told and I looked at other dealers and had much better approvals. They would not let me speak with her claiming she was "busy." They wanted to give me a 2002 car with who knows how many miles and NO WARRANTY! None of their cars have a warranty! Buyer beware! Went to an actual dealership who did not lie to me and gave me accurate information! Avoid them at all costs and go to a dealership who is upfront and honest.
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Lisa Rodriguez
This place doesnt even deserve one star.. I was sold a 2010 Chevy Equinox I brought it home first day I noticed a roach thought ok it was one...next day I forgot and left my leftover food from a restaurant in there that next morning i went to take it out turns out I was sold an infested vehicle I even did my own taking apart of the vehicle their were roaches coming out from all places.. I called them up the admitted to having this issue before and they told me to bring the car back and theyll take care of it I was given a loaner car that was even crapper all kinds of check engine lights were on and when I got home I couldnt start the car and was stuck for a few mins once again I had to take the loaner car back to be given another keep in mind I live 1hr and 30mins away from here and only was issued a $15 gas card WOW... after 3days I got the the call saying my car was ready and no long full of roaches... wasnt going to write a review especially a month and a half later BUT today taking my kids to school my car is NOT DRIVABLE the right front side complete broke going down the street I could here screws falling on to the street I just parked on the side and walked home to see what could be done so in conclusion its best to save money for a down payment at a real dealership!
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emily elders
Typical in-house financing, used car lot. The difference for me, was that the mileage on most of the cars were lower than other places we had looked. It took a while to take care of the paperwork - but even buying a new car it takes a couple of hours. Service is acceptable, and even though my daughters battery died the day after we bought the car, they reimbursed me for a new one. I dislike that I cannot pay online, but its close to the office, so... Yes, I would recommend, but be smart - buying a car is not a fast nor easy process. They are willing to work with you - but remember, patience is a virtue. Dont "settle" for a car you dislike or you will be blaming them until you no longer own it (and thats not their fault). The same holds true for new car buying - all of these people are commissioned salesmen/women; of course if they lack integrity you will suffer. COMMON SENSE. Test drive the vehicles, if you arent familiar with the mechanics of how a vehicle runs - then you should take a friend that is. They are used cars - some are taken care of better than others. Also, you can get a free carfax report from them - which is nice.
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Angelica Aguilar
I went to alot of places looking for a used cheap car most small dealers i went to they would offer me something with over 80k miles at a extremely high price when i contacted edvin asked him if he could help me he said yes i went im very picky it took like 2 weeks to finally put me in a car i was happy driving low miles, low price, and low down payment he had alot of patience with me because like i said im very picky but he gave me his time he explained everything really good to me im very happy with the way he treated me i extremely recommend SMART CHOICE AUTO GROUP and if you go ask for EDVIN CASTANON he is the best sales guy i have known explains everything as is.oh also they have the carfax so thats even better you know what you are buying.
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[email protected] Villanueva
Raquel garcia yo julio. Les recomiendo a senorita raquel esa una excelente persona me atendio bien muy amable me ayudo. Mucho en la compra de un nuebo auto les inbito bisiten este diler les atendera bien me senti bien al ber ke trato de ayudarme con su jefe es una exelente persona y una excelente bendedora grasias a requel siempre pregunten por ella. RAQUEL GARCÍA