Category: | Used Car Dealer |
Address: | 2212 Wirt Rd, Houston, TX 77055, USA |
Phone: | +1 713-701-1153 |
Site: | paisanosautosales.com |
Rating: | 4.5 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 9AM–8PM Closed |
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vyoncia green
This place is a scam! George the manager tries to get money for his pocket! Please read my report filed with the BBB. Please take your money to another place because you will definitely regret wasting hours and hours of time and money! I normally dont post reviews but this has to end! I will m try to post my BBB report also.....I was toldpurchase a vehicle with S500 down, after getting there I couldnt look at the vehicle or get inside of a vehicle with out giving consent to do credit check. After giving consent about an hour later Gladys went with me on test drive, I liked the Chevy sonic, we go inside to talk about a deal, after sometime she came back with S1,000 down including TTL S293 A MONTH for 60 months. I told her I didnt have S1,000 down that day I would come back after some weeks if the car was available. After arriving home Vincent text me asking why did I leave, I told him I dont have S1,000. He said no they was going to let me leave with the car and work out a plan to pay it and when can I come back. I Went the next day and drove away with the vehical, S300 dollars down was supposed to bring the remainder within two weeks time, the paprwork was not signed that day because they was waiting on approval but I was promised the the deal will be the same so I left and started making plans for payments, over the next few days I have been calling to see if the paperwork was ready, finally 4 days later they said good news we got you approved come in and sign the papers. I left work a few hours early to make it in time before they closed, I stayed there 3 hours before finally a manager name George said he cant sign the deal yet, they need the bank to withdraw because they would lose money on the deal. That he would only be making S38 dollar profit But he will wait for the withdrawal then call me when the deal is ready. I got in the car ready to leave, Gladys came out to say let me change your paper plate I think it expired, she took it inside and never returned. The Guy George came out to ask me for more money down and if I had people I could borrow from because the bank called back just now to say I needed more money down, I told him I could only write a post dated check but he needed cash for 400 dollars. I said I dont have it til friday. He stood there and I asked so what this mean do I have the car or not, he told me no so I gathered my things and gave him the key, he jumped in the car and drove off the lot and I stood there. All the people that was working on the deal vanished. I went inside the dealership to get answers and request a refund. I was ignored for sometime. I sat there with no answers and no ride home. I was embarrassed, and didnt know what to do. A lady finally came out and askEd me to sign for my refund check of 300 dollars. I sign but was still confused about what happened. The lady came back and took me into a closed office gave her name Kenny Hernandez, I explained to her everything that I wrote her and she was shocked and apologized. She said she will talk to George. She then gave me 30 dollars cash for a Uber ride home. I asked her why cant someone explain what happened, she went to get the approval letters and explained that the car was selling for 11,000 and the bank will only finance 9,000 so I needed to pay the difference so even if I gave the guy 400 dollars as requested it still was not enough to make the deal happen. Im still not sure what was the reason for him driving off the lot with the car as if I was upset or trying to keep the vehical and the reason for asking me for cash when the deal was not going to happen anyway. Im very frustrated because I walkyd away from the deal after telling them I didnt have 1,000 but they called me to garruntee a deal. Desired Resolution: No settlement requested - for BBB information only Desired Outcome This business really need to give customers accurate information before letting them put money down and driving away in a vehical and stop wasting peoples time and money. All management need better trainin on how to deal with the public.
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Edna Zamora
ESTA GENTE NO SON MAS QUE UNA BOLA DE LADRONES!! A TODA LA RAZA TENGAN CUIDADO!! Esta gente te embauca lavandote el cerebro desde que llegas!! Y si no traes el dinero a mano , hasta te dicen que vayan al banco a sacarlo, y empezar la tranza de ellos. Nunca te dicen cual es el precio real del vehiculo, con el pretexto que tienen que ver tu credito. Y si no tienes papeles o mal credito , vienen y te roban con los intereses mas altos que te puedas imaginar. Busquen mas informacion antes de tirar el dinero a la basura con ellos. Si no fuera por mi esposo que los desenmascaro, me habrian robado con la porqueria de carro que me estaban vendiendo.
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michael martinez
This place is ok. they will not tell you anything over the phone they will tell you that you have to be there in person in order for them to tell you the finance stuff. THEY DONT EVEN HAVE PRICES ON THE CAR I asked one of the sales man what are the prices of the cars and he replied saying this "we dont know the prices the bank comes up with the prices" bullshit I waited and waited after I applied for the "finance manager" to get the numbers. litterly took a hour and 30 min and once they give you the numbers and dont know if you wanna go for it or not they will try pressure you to put a down payment of 150-250$ to save the car they ALWAYS try and make you put downpayment and if you dont they will tell you that someone else is coming to look at it and blah blah I had 3 people surrounded me saying put the 150 and you can come back I just left. and when I did they litterly blew up my phone leaving me voice mails and they even called all my prefences saying to tell me to go this places gets annoying
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vicenta castillo
This place is trash! The music is blaring and salesmen are running around like chicken with their heads cut off! Tiffany is very unprofessional and the rest of the staff are unfocused and theres a huge lack of communication amongst the dealership. My husband left with a 2010 Cadillac cts and had to take it back a week later because of "the finance company mishap" we waiting overt 4hours just for our refund check which was 5000 dollars ( outrages for a 2010 model anything) the car was ridiculously priced also for $30,000.00 after all that headache Tiffany calls us using curse words in her vocabulary and when we bring the car back shes not even there! On top of that the guys that detail the car do their job like children. The car was still dirty. Plus the place is filthy and the bathrooms are gross everytime! I would never even think about going back and would tell anybody I know thats the worst place ever! Consider this one star for the moment our refund check was placed in our hand.