Auto Concepts

Category:	Used Car Dealer
Address:	9060 Long Point Rd, Houston, TX 77055, USA
Phone:	+1 713-465-6880
Site:	autoconceptsofhouston.com
Rating:	4.8
Working:	9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–6PM Closed

Location

Photos 100

Reviews 14

Karen2306 Rios

This place is horrible, my husband and I bought a car in here and started having problems right away so we brought the car to them to fix it and they supposedly did work in the car so we thought they really Took care of the problem we were up and Down bringing the car go them because the check engine light kept coming back on all the time and after a few weeks it went off. Finally I took the car to get it inspected and it surprised me it wouldnt pass so I took the car to a certified shop since they dont have warranty in theirs junk cars, anyways the car had so many problems that you just cant imagine I have no idea what they did to the car but the person who took care of the car told me it was illegal in glad I didnt died driving this car like this Ill never buy anything here anymore and I know have to pay $1200 to repair all the work they have to do its incredible how this people only thinks about making money in every single way without thinking in other people. Please do not go here or if you go take the car for a inspection first before you signed a contract..

Yanett Montes

My husband and I did the pre approved online . Carlos called me and said he had good news to come . My husband and I work full time so we are really busy all the time . I told Carlos I couldnt come at the moment and he said it was fine to call him when ever we were ready . two weeks passed and Carlos called me again and we made and appt for sat. So my husband and I decided to come today before my appt I called Carlos and he said yes come over here. My husband and I where so excited and blessed. Carlos is 10000000% customer service gets you the best deal on many ways !!!! All the staff members are friendly and willing to help you to get you a vehicle!!!

Maria Montes

What an amazing experience! Carlos and Norman were EXTREMELY helpful!! Had been looking at other dealers with no luck, until I came here. Such a smooth transaction. Was planning to settle for a vehicle I didnt really want, but Carlos got us into the vehicle we REALLY wanted. Not only did they help us get our dream car, they also helped us out with auto insurance. This dealer is HIGHLY recommended, so happy with my overall experience! The owner even gave provided us his card for a free oil change when the time comes! Ask for Carlos, he was awesome! Thank you Auto Concepts, will definitely be coming back here in the future!!

Selene Rodriguez

First time buyer and this been a great experience Gabby Is one of the sweetest persons I have met I would totally recommend her TOTALLY LOVE IT THANKS Es mi primera ves comprando y fue una experiencia maravillosa Gabby es una persona muy amable y atenta totalmente lo recomendaría FACINADA MUCHAS GRACIAS

Andrea Victoria

My husband and I came to look for a car when our truck got totaled , I have bad credit and my husband has no credit. Gabby was amazing at helping us find something we liked and something we were comfortable with paying . We left a deposit on a truck because we had some issues we had to fix first. We ended up not taking it for personal reasons and we came back for our deposit with no problem. They have a great selection of cars and good prices . As soon as we are able to we will be back to get a car and I really recomend this place to anyone looking for a vehicle .

alexandra lydia

After stopping at a previous dealer that refused to work with us and basically sent us walking empty handed, my wife and I decided to come to Auto Concepts after I had heard many great things about this place. And I absolutely believe we made the best decision EVER because we are now walking out with a 2016 Hyundai Sonata!! All thanks to Carlos & Norman for getting us through this process. We will definitely be sending business their way and will be back to buy again in the future. Thank you guys again!!

Michele Phippin

The Owner and sales team is awesome ... Ive been doing business with them for about 2 years ... And at first it was a little rocky ... But over time they have helped me and my family out sooo much ... I did have quite a few big mechanical problems with our car Casper ... But they went above and beyond to help us get it fixed and worked with us on a payment plan ... The team there is so awesome to work with ... And always a delight to see .... They have become like family to us ...

Robert Ogle

Awesome experience at Auto Concepts! Drove from Austin to look at 3 similar vehicles and Auto Concepts was the second stop. Car turned out much better than expected and the price was great. Carlos, Norman and the entire team are pros and would definitely recommend them to anyone looking for a nice car and an honest deal. I hope I get another chance to buy a car from them. Thanks!

Elizabeth Sanchez

The employees at Auto Concepts went above and beyond to get me in my new vehicle. Ms. Gaby was kind and helped to accommodate me, Carlos was very nice and Mr. Norman helped work out the best deal and fit for me, I am very pleased with their customer service, they got me into my new vehicle sooner than what I anticipated!!! It was a pleasure working with them!

George Spezzia

This place has been one of the best dealer experiences Ive been through. Being a former carmax customer and employee, they offer a just as seamless and hassle free experience plus super flexible with helping you drive off! I worked with Carlos and Norman and recommend them as well as other staff members! Thanks auto concepts! I will send people your way.

Gabriela Diaz

We came here 2 weeks ago looking for a truck everywhere else was giving us a hard time but as soon as we got here we got a lot of help from Carlos and the whole staff they were and they are amazing we had no problems and they made sure we were satisfied with our truck me and the hubby highly recommend this place.Thank you Carlos for all your help really

Terrance Williams

We came to just look around and ended up leaving with a nice SUV thanks to Carlos Chagoya I would recommend him to anyone that comes here he will go way out of his way for you and your family. He even helped us with insurance quotes I mean a lot of car sales people could care less about you , but this guy right here is the best thanks Carlos.

CARLOS CHAGOYA

LOVE WORKING FOR THIS COMPANY! they have high standards and really care for customer service! as a sales person that was my main concern when applying ! Im really proud of where i work and blessed to be able to help thousands of not only customers but friends and family get into a ride with a staff that treats them like family!

Jordan Cool J

I cant explain how blessed and grateful I am for Auto Concepts!!!! A mutual friend found out about this dealership on Facebook and when I tell you God is awesome you better believe it!!!!! Thanks Gabby and the staff here they are great!!!! God has blessed me with meeting them! Im forever grateful!!!!!!!