Category: | Pharmacy |
Address: | 2700 Eldridge Pkwy, Houston, TX 77082, USA |
Phone: | +1 281-810-5252 |
Site: | cvs.com |
Rating: | 2 |
Working: | 9AM–5PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–5PM 11AM–5PM |
JO
Jozy Thai
Dont fill here. I had something called in last month and pharmacist Kristine refused to take my insurance information over the phone, and she said I needed to bring my card because there is a lot more information on the card that she may need (in reality, all they need are the numbers and you can read it to them). I was going to be at work all week so someone else was going to pick it up for me. They dont have my card, and I wanted the prescription to be ready when they got there. Then she proceeded to argue with me and put me on hold, then gave me a technician who couldnt hear very well who tried to type in the numbers, said they didnt match, and yelled "MAYBE THIS IS WHY THE PHARMACIST TOLD YOU TO BRING YOUR CARD", at which point I thanked her and hung up. Im no expert in retail pharmacy, but Ive asked several past CVS employees who told me that bringing your insurance card was never a policy and that they were just being lazy. So dont fill here unless you like terrible customer service and incompetence. I had my prescription transferred out of that store.
CI
Cindy Tang
Needed to print some photos. Stood at the phôtô counter for 5 mins. Stafd completely ignored me. FINALLY got the attention of 1, he then told me their "machines are broken thats why theyre off" then walked away like it was my fault for not knowing and bother him with my question
SA
Sandip Mallick
Extremely rude uncultured pharmacist, switching to Walgreen soon!
S&
s&a Towing
Pharmacy staff very rude and unprofessional
JO
Joanna Brooks
Conveniently located and fast service