Builders FirstSource

Category:	Door Supplier
Address:	5525 Brittmoore Rd, Houston, TX 77041, USA
Phone:	+1 713-849-2110
Site:	bldr.com
Rating:	2.4
Working:	7:30AM–4:30PM 7:30AM–4:30PM 7:30AM–4:30PM 7:30AM–4:30PM 7:30AM–4:30PM Closed Closed

Location

Photos 31

Reviews 8

Brandon R

Theres nothing to like about Builder First Source. I have called several times to get them to at least look into a manufacturer defect with their line of windows. They have the most hands OFF warranty Ive ever seen. They say their warranty only covers a manufacturer defects and the glass. Lol funny because 3 separate experts have told me that my window has a manufacturer defect. Builder source says "well how would my expert know?" Uhhh, maybe because they are experts. Ive called and left messages for Vanessa and Angie, who both work in their warranty dept. And Vanessa is the manager and she has never returned a call. Go Figure! I would suggest Builders and Consumers to make sure they not use Builders First Source for anything. Buyers Beware.

Karen D

AVOID. Terrible customer service and products. One window developed a crack, they dont offer repairs, agreed to provide a replacement under warranty if we paid for labor, but then would not return my calls or emails or answer the line to set up the appointment. Now finally the pane has broken, and there is dangerous glass in my childrens bedroom. We used them for complete replacement of our home windows, never got screens for 4 of them despite many calls, 3 times they sent someone to measure and either didnt make/deliver them, or they were completely wrong.

Jared Benson

If you are planning to buy windows from this company and then sell your home in the near future, please know that their warranty will not transfer to the new owner of your home. This could be pretty important to the buyer of your new home. We have 3 large double pane windows in our home from this company which the seals are defective and we are needing to replace. I would look for a company that stands by their product with a transferable warranty that makes a better quality product than Builders Firstsource.

ZCL Management

Worst windows ever. builder put those windows in our new house. We hear everything. They are double pained and do not block our any noise. I wish we were given another choice when we build our house because I would never use their windows. AVOID AT ALL COSTS. Called them to let them know how noisy our house is with their windows and they could careless.

Wesley Callaway

Wonderful windows! Great quality and I get a lot of compliments on them, I have bought their windows over four times at each time I have added on to my house...

myra mm

I bought around 100 windows for my house here and about 7 of them water leaks inside when it rains... I wouldnt recommend this place

Bryan Crews

Friendly was looking for work and had just moved to houston

Charlie Suarez

Good service