Acceptance Appliance Center Inc

Reviews 9

DA

Danielle Raybould

Update: After our previous experience, the owner, Matt, called us to see what the issue was and to ask us to give them another chance to make it right. Once we were ready to get our last kitchen appliance, we decided to go out there and give them another shot. Danny was the sales associate that helped us out and he was really great at answering our questions and giving us all the needed information on the appliances we were looking at. We found the range we wanted at a great price and thankfully ended up not purchasing a dryer that would not have fit in our laundry nook thanks to Dannys insistence that we go home and measure because he knew the one we were looking at was deeper than most..he was right, it wont fit. The set us up with one of their other delivery guys, Drew and he was right on time. Its a great place to go if youre looking for appliances, just make sure you personally set up your delivery so you dont run into any issues. While the store itself offers a wide variety of appliances at reasonable appliances, the staff is where the problem lies. My husband and I were there to purchase a fridge and a dishwasher and the sales man (Charles McHenry) that approached us was anything but polite. He didnt give us very much information about the refrigerators available, just that the smaller ones he had in our color were more expensive. He wasnt super happy to leave us to discuss our options not in front of him and when we asked for delivery it felt like we just dropped a bomb on him. After calling an independent contractor in front of us he told us (while on the phone with the contractor) that the delivery would be from 10 am - 2 pm, and according to the contractor, he refused to give a four hour window so he didnt say that. So the salesman lied to our face. When we called to complain, he said thats why he tries to get the delivery guy to talk directly to the customer, however, this was NEVER given as an option to us. I specifically asked if I needed to contact the delivery service and was told no. Lie number 2. DO NOT PURCHASE FROM CHARLES MCHENRY!

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Jeremy Brown

DONT WASTE YOURE TIME OR MONEY!!! I recently purchased a dishwasher from here for about $450. I asked a lot of questions about it before I made my mind up. One question was how do I know it works since its out of the box. The salesman (Charles McHenry) insured me that they test all appliances when they come in. SOLD. I get home, attach the 3 wires and nothing happens. I call the warranty hotline listed on my paperwork and get a technician out to look at it. He said it was a bad electric board. I return it back to the store only to get hassled by Charles and his coworker about the company that did the warranty check...I CALLED THE NUMBER YOU GAVE ME AND YOU SAID YOU CHECKED IT!!! Then the coworker tries to tell me it doesnt work because the door was mysteriously unplugged. I got my money back but this places shouldnt be trusted. Dont shop here, youre not saving that much anyways.

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Jeff Wood

We purchased several appliances from Danny today. It was the best experience weve had purchasing appliances. We saved approximately $1,500 by shopping here. Danny was very knowledgeable, informative and friendly. The showroom floor and sales office were very neat and organized. Overall a great experience and we highly recommend Acceptance Appliance Center to anyone interested in purchasing appliances. We will definitely be repeat customers.

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Ron Pevey

This place has fantastic pricing, and very good customer service skills. They also carry good old made in the USA Appliances like GE. Call and ask for Danny. I couldnt be happier with my new washer and dryer.

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Jaecel Shah

We loved our experience here. We saved $1300 on a fridge and washer/dryer. No pressure sales and honest people. Thanks again

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Jeremy Miller

Great sales staff and team, thanks for the recommendations today on the air conditioner systems!!!

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Bhargav G

Good prices and clean products. I like the prices but the shipping is going to be on self.

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Liz Villasenor

Great customer service. Afortable prices.

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Samuel Reyes

Good offer Nice Sales Ppl

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