Category: | Cell Phone Store |
Address: | 8745 Gary Burns Dr, Frisco, TX 75034, USA |
Phone: | +1 214-436-4111 |
Site: | metropcs.com |
Rating: | 4 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–5PM |
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morgan sheely
Arrived at the store and there was a line formed behind the registers for assistance. Two gentlemen came in and proceeded to try and step in front of myself and the two women behind me... The store associate was going to LET THEM and his excuse was "Its just a payment" I politely asked for them to wait like everyone else and from then on I received terrible customer service! When the next cashier opened, the two gentlemen were invited to skip the line AGAIN!! I was so shocked that myself, my two daughters and the two women in line behind me were asked to continue waiting in a store with no air conditioning so two men who had just walked through the door could "just make their payment" Call in and hassle with automated customer service before coming to this store!!
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Jon Carrube
Went in today with a few questions about switching to a prepaid plan from Verizon. Unfortunately, I didnt get his name, but the young gentleman wearing glasses working this afternoon gave great service, knew the answers to all of my questions, and has probably earned the company two new customers! Didnt get signed up today, but will come back with my girlfriend and get signed up. Thanks for the great service! Also, $80 for truly unlimited data for two phones, no contract, and $80 off any already discounted phone for switching is a crazy good deal!
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jesus Aldape
Best customer service out of ALL the Metros! The store associates know what they are doing and they are very well stocked. All the gentlemen that work there are very handsome.
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Jack Crabtree
Best costumer service! They are always friendly and never pushy with a sale. Store is clean and well stocked, staff is very knowledgeable with products they carry.
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Dawn Gill
Have been doing buisness with these guys for over a year. Always Friendly, Knowledgeable, and Fast.
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Stacy Jardon
good service
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Jun L
Its ok