|Address:||420 W Bandera Rd, Boerne, TX 78006, USA|
|Working:||6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM|
A Private User
The Boerne HEB pharmacy needs help...I have used it twice. The first time, I dropped off a prescription, waited one hour, came back to check on it, and was told the rx had to be ordered and would be there in approx 3 days. They could have paged me to let me know that I didnt have to wait, Im glad I didnt wait any longer than I did.... The second time, I had an rx called in, and wanted to be sure, before I made the drive, that it was in fact, there....when I called, the line rang and rang, picked up by another dept., transferred, rang and rang again, finally "John" answered...When I asked if my rx was ready, he came across annoyed, and said " You have to call the other line for that!" I informed him that I had been transferred to the line he picked up. These folks working in this pharmacy need help mr. heb. They cant answer their phones, because they are too busy. They should be able to take better care of their customers, and I"m sure they would like too. SOMETHING must be done! We do have other choices for our prescriptions.
david lincoln brooks
Really a nice place. Always well-stocked and spotlessly clean. Produce is always excellent, Grade A and flavorful. Youll never buy, for example, a flavorless apple. The staff is always super-friendly, helpful, responsive, available . And they bag your groceries and offer to carry it out. (WAL-MART is manned by depressed, bad-tempered zombies by comparison.) The produce man and other departmental managers, if you leave them a request or critique, will politely call you at home on your phone to discuss it! My only critique: HEB bakery products are made with a cheap, flavorless, plastic-y generic industrial-grade shortening... ie., cookies and piecrusts never made with butter, which is a shame, but, hey. Someday, maybe, the Boerne HEB will be expanded to include a dimly-lit, exotic/haute hot and cold food deli, a-la the Alamo Heights Central Market, a store which includes all sorts of fabulous trendy scented soaps, incenses, New Age-y products, etc.
I drive 30 miles to go to this H-E-B location because the one close to me doesnt have much selection. I love this store. Reason for the one star is because the bagger hadnt put SEVERAL of my items in my cart and of course I didnt realise this until I returned home. Called H-E-B and they had all my items (they keep a log of all items left behind). So after my first 60 mile round trip there I had to make another 60 mile round trip there to retrieve my items at the fault of their bagger. Was really disappointed they didnt offer any kind of compensation for my inconvenience.
I really love HEB,BUT,with that said,I walked in and an employee in the flower department was throwing away all these beautiful Orchids,I asked her why,and she responded very rudely that they were out of date and going to the trash.I asked her if I could have them,but she was so hateful,and brushed me off. I work in a nursing home in Boerne and what a joy those Orchids would have given the many residents we have.Its a shame that throwing them in the trash is such a better option for HEB.Shame on you!!!
Message to any ladies getting married, do not go to another overpriced florist for your wedding flowers!! HEB Blooms did such a great job on my wedding and they did it all for half the cost! Eddie was great to collaborate with and really knew what he was talking about. He even threw in a complimentary white rose bouquet just in case we needed it. We ended up using the petals from the bouquet to decorate the aisle. Thank you Eddie and HEB for helping create a day I will never forget! – Alyson
So glad this is my new grocery store! Ive recently moved to the area and Im thrilled to have this HEB so close. The layout is great, the produce is top quality, the staff is pleasant and helpful and restrooms are clean! And... They have WiFi. My husband does his updates while were shopping. The only thing I would like to see different is that sometimes the nice steak choices are lacking... Not terrible, just lacking a bit.
Having lived many places across this great country and experienced many grocery stores, esposa and I can honestly say that H-E-B is consistently the best weve encountered. Always clean. Staff are always helpful and friendly. Food is always fresh. Great wine selection. Prices are reasonable. Why would you shop anywhere else? Yeah, didnt think so!
Carolyn CJ Matthews
As a traveler and road warrior I spend a lot of time in grocery stores. HEB does a great job with meeting my specialized dietary needs. This store is clean with a great atmosphere and the nicest and most professional staff Ive bumped into in a long time. Kudos to the manager and all the people there that make it such a great place to shop.
This HEB is pretty awesome. They have everything. They have a sushi station, large deli, bakery, and much more. This is an HEB plus, so it has an electronics section as well. The best thing to do at this store is visit the clearance section on left side of the store by the laundry detergent. They have great deals.
Worthless Pharmacy...The staff is less than knowledgeable, it takes WAY too long to count a handful of pills and put them in a container (seriously pre-k level stuff here), and thats when they actually have something in stock which is very rare. Never again, HEB.
NOT ENOUGH HANDICAPPED PARKING. RARELY ENOUGH ELECTRIC CARTS. PHARMACY STAFF LIED ABOUT WHETHER I HAD A PRESCRIPTION OR NOT, SO I WAS IN EXTREME PAIN FOR 3 DAYS FOR NO REASON WHEN THE PRESCRIPTION WAS THERE ALL ALONG.
This was the first H-E-B store I have been in. The aisles seem stocked with everyday use items and had some unique items. The store was clean. The check out was fast but I was not there during a peak time.
Jesus de Luna
I have yet so see an HEB this beautiful, so clean smelling, so AWESOME. Seriously, this is the best HEB ever! TONS of items, great prices, HUGE beer/wine selection, just so big and spacious!
Es un lugar mui Bueno y sovre todo especial en comida y Buenos precios
Nightmare scenario - Friday afternoon, tropical storm headed inland, empty panty - EVERY SINGLE REGISTER OPEN!!! Amazing! Employees restocking as fast as they could. BEST HEB EVER!!
Very friendly staff with an inviting atmosphere everything is laid out logically and is easy to find and if you cant find it theres always someone around to help you with a smile
This HEB is good, but the parking can be challenging sometimes at busy times. But you can get in and out pretty quick cause they always seem to have enough cashiers working.
Most helpful and pleasant lady (Rhonda) while checking out. She helped us to our car and helped unload. So nice to have this service. She is a wonderful addition to HEB !
Friendly, helpful staff. Great prices, and a clean store. We love shopping here. Go on a weekday evening and you wont have to worry about crowds or long lines at checkout.