Walgreens

Category:	Drug Store
Address:	2253 Central Dr, Bedford, TX 76021, USA
Phone:	+1 817-868-9202
Site:	walgreens.com
Rating:	3.6
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 6

Reviews 16

Paul Smith

I have been on hold for 14 minutes at this point and after waiting for more than 10 minutes someone picked up the phone, hung up and when I called back it said there were more than 3 people ahead of me after I already waited through the other callers and was next in line. Who picks up the phone and puts it back on hold without saying something? And when they did, it hung up putting me to the back of the line after 10 minutes of waiting. Its now going to be 25 minutes and it just updated saying 2 others remain ahead of me. This is not the first time, and Ive heard others complain about this every single time Ive been here. My wife and I are treated poorly every time we visit in person and often if you call them, you can make it all the way to their store, and stand in line and speak to someone long before they will ever answer the phone. Ive literally driven there and stood in line while they ignored me on the phone watching them let it ring and ring and ring. Theres one guy who answers and is kind. The rest all expect someone else to do it and treat people like they should know whats going on. They dont know how to tell you why they are charging more than they should for medicine and when they finally figure it out they say its the insurances fault but its too late now cause they already rang it up and insurance wont deal with it after they ring it up. They literally told me they didnt know why it was an extra $100 then rung it up and then told me after ringing it up theres nothing that can be done so I should have done it before they charged me. But they didnt tell me until AFTER they charged me! Even though I specifically asked them why it was so much more before they charged me! This place is awful and the people are rude. The manager runs a poor shop and Im switching pharmacies. My gosh, weve got tons of options people, you earn our business or you dont get to keep it. You take money without giving any though or care to it.

A Private User

I just went to this branch hoping to buy a set of Cetaphil Restoraderm (soap and moisturizer) and the soap has a coupon for the moisturizer and same with the other. But, the saleslady named Hope is a b*888, she insisted that I have to buy them both first and avail the coupon on my next purchase. I didnt believe her because it doesnt say so in the coupon so I went to another cashier and she said Ok then that lady who insisted started yelling that its wrong and got agitated!!! Is that how she treat a customer!!!!!! A lot of people are lining up and shes treating me like a criminal!!!! MY GOD!!!!! Im not going back to this branch anymore!!! I just bought my cetaphil at CVS and treated me with grace and they gave me the coupon and I told the cashier what walgreens did to me!

Firstname Lastname

Ive been using them for about 7 years. Sometimes they are great, other times they are slow. I have *never* experienced disorganizations here, nor mistakes. The pharmcist assistance is always good (when asking for advice & info), even if you have to wait for it. They are *definately* better than what some of the nightmare stories Ive recently read sound like sound like, and that encouraged me to write this review. They are FAR from perfect and sometimes the waits (in line or in the drive-through line) are aggrivating, but my overall experience is positive here. PS: I would give them 3 1/3 instead of 4 stars if I could, but 3 seems too low.

Claire Lohman

Ok. They are telling me now that they are not accepting internet coupons I often use. Fine. They have been out of stock for my prescription. It was sent to this pharmacy 3 full days ago by my doctor and when I showed up, they say it should be ready by the next day. After two other days still not ready. And when I finally called, now they dont know what happened to it, now they cant track down my prescription which should have been there already. Now, bye bye Walgreens. Im taking my business to CVS, which is just a bit farther from my place but is a better pharmacy anyway.

Smash Wad

Most of the staff, including a couple of managers, at this location are super friendly. The ladies that work in the beauty department are always very helpful! If there is an issue with an order or purchase, it is usually resolved quick and easy. The pharmacy is pretty decent, there are a few grouchy employees working back there, but even though they are always busy, they are still quick with my prescriptions!

Tari Rupel

Was asked why I was alone in the store and reguarded as a twelve year old when asking for help looking for an item,then after fifteen minutes was told if I didnt purchase anything I needed to leave, the cashier at the time then proceeded to tell me that I love to waste everyones time looking for items the store doesnt have.

julie skillman

After having a horrible experience at CVS, I went to Walgreens......I was greeted with a warm welcome to Walgreens and proceeded to have amazing courteous and professional service from the Pharmacy and the store check out counter. CVS is out......Walgreens is in! Great Job and Thank you!

Becky Swift Williams

I called on the phone and spoke to someone in the pharmacy who was very nice because I was looking for an item and didnt want to have to drive all over town looking for it. She went and checked for me and verified that they carry the item. So, I give them a thumbs up!

A Private User

Just tried to purchase ready made formula with walgreen coupons stating ANY similac formula and manager(woman with dark hair) told me I HAD to purchase what was on the coupon(the picture) which is powder and my baby spits up the powder but not ready made. So sad.

amber terry

Its a rare occasion when this pharmacy is appropriately staffed. Just waited over 15 minutes to be greeted at the pharmacy window. I have been coming here for years to pick up my mothers rx and Im so glad she is moving next month.

Sunny Pierce

The staff has always been nice snd helpful when I had questions. Love coming here when the seasonal stuff goes on clarence and products are on sale. I am one of those shoppers. They also have good prices on cigarettes.

Brooklyn Kidd

Pharmacy dept is always under staffed. It doesnt matter what time of day, Every time i call the minimum hold is 20mins. When walking in wait time could be up to an hour and a half!

Nancy Louthen

Bc I was in great pain and needed advice at 3 a.m. about combining pain Rx meds I called the 24 hr pharmacy line, but no one answered for over 5 minutes of ringing.

Myles Harold

Just called and the lady on the other end was very nice. Though they didnt have the product I was looking for she went the extra mile. She was the best.

Justin Hunter

In terms of pharmacies, I have no favorite. Each pharmacy individually has a characteristic that I I consider a flaw. However, this one is my favorite.

Scott Killian

Fast to get just a few items. This pharmacy is open 24 hours and were very helpful in the middle of the night one time.