Walgreens

Category:	Drug Store
Address:	4500 N Tarrant Pkwy, Keller, TX 76244, USA
Phone:	+1 817-485-2547
Site:	walgreens.com
Rating:	2.6
Working:	7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM

Location

Photos 10

Reviews 16

Sam Stone

As of this writing I have been forced to use Walgreens for more than a year as the preferred pharmacy of my disability insurance company. My physicians plan of care necessitates multiple monthly visits for a diverse and complex pharmaceutical regimen. Not once in at least 2 to 3 trips per month have my prescriptions been on time and correct. Corporate support is anything but helpful, referring me back to the same store management who was incapable of correcting the issue that prompted me to contact service in the first place. Fortunately for me my multiple meds are not immediately life threatening. However, I wonder how much other, less fortunate individuals have suffered as a direct result of this pervasive lack of competence coupled with a ubiquitous culture of condescention from clerk to corporate manager. I would be inclined to overlook the problems Ive experienced if it were not so alarmingly frequent. If you have no viable alternative other than this location, for the health and safety of yourself and your loved ones I very strongly urge you to verify any medications purchased before taking them.

Kara Watson

Went to this Walgreens to pick up some photos I had dropped off over a week ago and thought they would be waiting for me. I walked up to the photo counter and the lady was on the phone for a good five minutes before acknowledging me and when she did, she didnt even look up or greet me she just said "last name?". After I told her my last name, she informed me that they didnt have my photos because they were still being processed. She said the processing place was already closed so theyll call them in the morning. I asked when my pictures would be ready and she said said she didnt have any idea. She didnt tell me they would call me when they were ready or when to come back. She was very rude and I still dont have my pictures. I wouldnt recommend this place if you want to be treated like a value guest or want your stuff on time. Im never going back here again. Worst Walgreens I ever experienced.

Sarah Leininger

I have used this pharmacy three times, and had three bad experiences! From mixed up records (they thought my three year olds address was in McKinney- a place we have NEVER lived- and eyed me suspiciously when I stated our actual address), to three hour wait times to pick up a simple prescription for antibiotics, to refusing to dispense my sister-in-laws medication because of a clerical error on their part (requiring her to make ANOTHER visit to her Dr.), its just been bad. It appears that they are completely disorganized and understaffed. Do yourself a favor, and go across the street to the CVS. Weve had MUCH better experiences since switching to them!

Jaime Gallagher

I have yet to speak to anyone in the pharmacy!! This is the second day in a row that I have called and not gotten ahold of anyone. I am currently still on hold for 11 minutes at this moment and they have picked the phone up twice, and without saying a single word put me back on hold. Unprofessional. If you are busy I understand! But when you pick the phone up try saying "im sorry can you hold a moment please?" Yesterday I called 3 different times and one of the times I was on hold for over 20 minutes and finally hung up! Absolutely ridiculous!! I will be switching pharmacys.

Lora Pippin

I was waiting at the drive thru today 1-16-15 with my sick child with a fever of 103.8 and no one acknowledged that I was there. I saw two people walk up to the inside counter after I had been sitting there and they were helped before I was even acknowleged. They need more customer service training and more help.

Christa Burkhart

I wish I could rate this location less than 1 star. The pharmacy is always backed up. I am not sure if they are under staffed in the pharmacy or not but its awful! No one that works in the pharmacy ever seems very happy. I really hope they can improve this location! I really like Walgreens at other locations

Slyde Ramirez

Wtf honestly Im callin corporate my mother is sevrely ill and drove through window and had to call just to tell them to serve me spoke with manager but Im sure nothing is gettin done but well see Walgreens

Bryce Lowrance

Used to be very good but now they are uncaring and dont communicate well regarding automatic refills my wifes prescription was cancelled and they never told us.

A Private User

Both Photo and General departments have very nice, helpful staff. Never an inconvenience to stop in.

Rob S

Service can be a little slow at times but they generally are well stocked.

Sherri Chase

Very slow. Went for a quick shot but nothing quick about the experience.

Jeri Greene

They are extremely slow and customer service is not good.

samarah gomez

Pharmacy is wonderful ppl are grate

D Patterson

good luck getting through on phone