Donut Palace

Category:	Donut Shop
Address:	5228 Main St # B5, Spring Hill, TN 37174, USA
Phone:	+1 931-486-1887
Rating:	4.2
Working:	5AM–7PM 5AM–7PM 5AM–7PM 5AM–7PM 5AM–7PM 5AM–7PM 5AM–7PM

Location

Photos 15

Reviews 25

Emmett Mock

Customer Service: Terrible! Location: Terrible! Environment: Terrible! Price: Terrible! Donuts: Good. I rate eateries by these 4 factors. This donut shop is located in a run down strip mall where most of the stalls are empty. It appears to be dying as merchants move just down the road to the shiny new buildings. The lady taking orders acted like there was a line of customers out the door and she had to serve at break neck speed to keep the line moving. There were 2 of us in line. After she served the customer in front of me she asked me "what you want?" I flashed back to the soup nazi. So to lighten the experience I asked her "do you have hot doughnuts?" which of course is a reference to Krispy Kreme doughnuts, the Gold Standard in the south. She looked at me like I was an alien and said "warm enough!" She lied. They were cooking glazed doughnuts in the back and that is what I wanted. She grabbed 3 very cold and possibly day old doughnuts off the tray under the glass and got 3 more from another tray. I finger tested them in the car and 3 were ice cold and 3 were room temperature. EPIC FAIL in todays competitive market. The environment inside is dark, dirty, crowded with a mis-match of seating (even an old broken executive office chair!) and makes you wonder where the health department inspection is posted. And then the final coup de gras, PRICE! 6 glazed doughnuts and 6 doughnut holes for $9! You gotta be kidding me! This is an establishment to avoid. Go down the street and get your doughnuts from Publix, Kroger or even Walmart. The price is better, the doughnuts are the same and in a much friendlier and inviting environment. Bottom line, this place aint Krispy Kreme!

Cynthia Walker

If you want Krispy Kreme, GO TO KRISPY KREME. If you want delicious, tender donuts with amazing and unique flavors, do yourself a favor and go to Donut Palace. The owner is speedy, hilarious and quite lovely if you engage in conversation. The regular flavors she has during the week are outstanding (blueberry is a favorite) but her weekend-only flavors such as avocado, jackfruit (if youre lucky!) and sweet corn donuts are AH MAZE ING. Dont miss it.

AET Family

Service sucked. They rushed and we were the only people there. The place was dirty and cluttered. Oh and did I mention there was a BUG COOKED IN MY DONUT and the lady acted like I was an idiot. Saw the bug and tried to make every excuse saying it was this or that and not a bug when it clearly had legs, antennas and was A BUG!! I wasnt refunded my full amount and the bag of donuts and bug were thrown on the ground. WILL NEVER BE BACK!!

Mitch Davis

The store was officially closed and the other donut place in town never opened (winter weather), but even after I pulled up to Donut Palace the sweet lady that runs the counter unlocked the door and had me fill up two boxes worth.... FOR ONLY $10. Wow! Thats not customer service....thats just SWEETness. Im a loyal customer for life. NOTE: our family has been here on a few other occasions and have always received great service.

Benjamin Johnson

Being the only place in Spring Hill for donuts- Dunkin Donuts I guess they can afford to offer less than awesome service and rush you to make your selections. Difficult to understand as well what youre getting as many things are not labeled. The restaurant was quite a bit cluttered and seemed unclean

Jason Nabors

Now I will have to say that I have purchased donuts from here before and they were good, but on another occasion my donuts tasted like Chinese garlic chicken. They obviously fried the donuts in grease previously used to cook Chinese food.

Brad Johnson

Best donuts around! They are all made fresh in the store. The owners are really friendly and almost always give free extras. They sometimes make special donuts with fresh fruit or avocado. The apple fritters are good for your soul.

Sean Westmeier

Donuts are great and the service is entertaining. I enjoy going here weekly. Remember, twists = 3 regular donuts. Be nice and ya might get an extra donut hole.

Leigh Ann Dewey

I love this place! Their donuts are delicious, especially their blueberry donuts :) They are always friendly, and I love that they carry Hatcher Farm milk!

Jennifer Craig

One of may favorite places in Spring Hill. The donuts are always fresh and they have a wide variety to choose from. Service and price are fantastic too!

A Private User

This is my famiys favorite morning treat. They have awesome donuts but the donut holes are to die for :)

Jason Paul Johnston

The real deal! Amazing donuts. If you are in spring hill, please dont go to Dunkins - visit the Palace!

Jonathan Stewart

Their donuts are pretty good. The owner is really friendly, too. She kept giving me free samples.

Tierra Hensley

First time eating donuts here..we love them. And the lady was super friendly! Will be back

Robert Chapman

Donuts are great and the place is wonderfully whimsical. Great Saturday morning spot.

Craig Woelber

The special donuts are the best! Be sure to ask what they have, they go quick!