Staples

Category:	Office Supply Store
Address:	100 Powell Pl, Nashville, TN 37204, USA
Phone:	+1 615-298-1178
Site:	storelocator.staples.com
Rating:	2
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 11AM–6PM

Location

Photos 38

Reviews 25

Brandon Rolland

My fiancé and I just experience a horrible experience from the copy center at Staples. We had a very lucrative order and glad we are no longer going to give Staples our business. First off they were out of everything we needed for our invitations, so we had to run to Walmart to get everything. When we got back the girl was helping out someone, no problem at all. Then another girl came by and didnt even acknowledge us (we were next) and helped the people that just came to the counter behind us. This happened 3 separate times!!! I dont know how you can be that bad/rude at customer service unless you are blind. We waited for over 30 minutes and was never helped so we left. We used to go to staples all the time in the last city we lived in but I promise I will never be back. Shame on the management for hiring such awful employees.

Michael Kendrick

All I needed was 6 sheets of paper printed and laminated. After waiting 3 hours without a phone call, I came back to check on my order. They said it would be another 2 hours. Laminating must be an incredibly difficult process. I didnt have time to wait that long so I asked if I could just get them printed so I could get them right then. They said sure but it would be another 20 minutes. Yes--to hit the print button and hand me 6 pieces of paper would take them 20 minutes. Do yourself a favor and go to Kinkos.

Jenna Gable

Garbage. The reviews say it all. Having to come in 3 separate times to get a standard 18x24 print redone because of careless cutting and poor color matching is insane. Its my anniversary and Im having to make time for the 3rd time to come in and get my print. Manager did NOTHING to resolve the issue or make things right with me. Im still in awe of the terrible service at this store. Never spending money here again.

Nancy Garza

Customer service is horrible. They act like theyre busy doing nothing ! Plus I was charged 33 dollars to be on the computer for 20 minutes and to print out 13 pages !!!! I shouldve just saved my money and ordered a wireless printer from Walmart and just printed them from my phone . Wouldve been the same. !!! Too expensive here its insane.

Beth Weatherford

Printing staff in incapable of getting a single order correct. I email simple printing orders in an explain word for word simple instructions amd the print it incorrectly .I know people make mistakes but over and over is ridiculous. The location is convenient for me but I guess I will drive across town to the other office supply store

carl moff

The printing staff said my pictures were under $1.00 per page I had 9 printed yet my total owed was $13.00. The woman Brandi was nice, but the other short haired woman was rude to me the moment I walked in. The pictures were dark. I would not go back to any staples after this experience with the printing staff. DO NOT go here.

Quinton Eastep

Just wasted time and money in this joke of a store. The 2 women at the printing desk literally were the laziest ladies in Nashville. Needless to say Im on my way to office Max to get what I need printed. Thanks for wasting my time and money. Oh and a bit of advice for the 2 in the printers area, get a job you can do.

A Private User

I was transferred to the copier section where my call was answered n immediately placed on hold where it then timed out of their system and called again only to repeat the immediate answer and placement on hold without ever speaking to anyone! Thanks staples looks like im going to officemax.

Staria Clark

This place is a joke. NEVER go to the print and copy center not only are they rude and incompetent and couldnt even do a simple print job! They wouldnt accept my ZIPPED PDF via email because its two big... And my only other option was to BUY a flash drive. SERIOUSLY? Incompentent.

charlie zelaya

Everytime I go there to get something printed or label made for my business, theres always an issue or atleast a long wait.. poor service for assistance & im running on limited time to run errand like these.. will go elsewhere next time

T R

Horrible customer service, the so called "manager" had no clue about the self service copying and didnt even try to help. Every time Ive tried to use their copy services there has been a problem, Ill never go back. This place is a joke.

A Private User

4 separate attempts to have items printed off here. 4 times the printed items have been smeared, improperly cropped, or delayed. Geez. Its not that hard. 4 color copies for wedding DVD covers. My goodness.

Colten Stanley

Stuggled in the self help print area for an hour dude working at the desk never asked if i needed help once. Went up to the desk and he did everything he could do to avoid answering questions

Amanda Farenthold

I was really surprised by the negative reviews. I just left this location and everybody in there was so helpful and kind. They helped me find exactly what I was looking for!

Brian Smith

Very appreciative of the manager and how she handled my return/exchange. She listened to my issue/complaint of the product and resolved it quickly with issue. Thank you!

A Private User

The girl who checked me out could not have made it any clearer that she was miserable and there were two employees being very loud and joking around, very unprofessional

Shawn Reinke

Friendly staff. Eager to help, but also let us look around. Store was a little messy, but during Back To School what store isnt?

Chad Laboy

Worst experience ever!! Awful service. It was like 100 degree in this place and the printers were low quality! Awful. Just awful!

Venise Pittman

It was ok. I easily found what I was looking for but checking out wasnt what it should have been. I will leave it at that.

Tristen Jackson

Items were not tagged correctly. There were tags under the items, but not the correct tags. Employee was very rude.

Kimberly Hardee

Worst. Staples. Ever. All the pricing was screwed up. The cashier was so confused. Run.

Eli Beaird

I called to see if they sold netbooks and I got put on hold and eventually hung up on.