Category: | Cell Phone Store |
Address: | 1321 Greenland Dr Suite B, Murfreesboro, TN 37130, USA |
Phone: | +1 615-396-8044 |
Site: | facebook.com |
Rating: | 4.5 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 10AM–4PM Closed |
TO
Tony Allen
This place was NOT what I expected: Its actually a BOOKSTORE. They just have a couple of guys in the warehouse in the back who fix phones. I had to wait TWO WEEKS and call them THREE times for them to get the screen they ordered for my phone. They told me it would take an hour to replace, but I waited TWO AND A HALF HOURS without a word of progress. The first "tech" I talked to didnt know anything, the second one was very nice and actually good to talk to, but the manager was rude and just wanted me to leave. After I FINALLY got my phone back, the ear speaker went out after a couple of days and it took ANOTHER TWO WEEKS "for the part to arrive." When I went in the second time, I sat at the counter next to two guys who said theyd been trying FOR TWO MONTHS to get their phones fixed at this place, and one of the guys SWORE they gave him the same phone back after they told him they "ordered him a brand new phone"--he said it looked like they just took the screen protector off of it. I also overheard the manager talking about another customer to the "tech" while the guy waited for his phone. For the most part, theyre cheap, but YOU GET WHAT YOU PAY FOR. They take FOREVER to get parts, FOREVER to put them in, and FOREVER to let you know anything. The techs didnt seem to know what they were doing, and the manager was EXTREMELY rude. Youre better off going someplace else where the repairs are reliable and timely, and the customer service is at least decent. They work out of the back of a bookstore like it was an afterthought, and thats about how they operate. The only good thing is the one-year warranty they have on all of their repairs. Seriously. Go somewhere else.
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Ronald Pridgen
Cell phone technicians are very knowledgeable and helpful. I cracked the screen on my phone and they fixed it for me. It was expensive but I called around and that was the average price. I forgot the password to my phone and was unable to use it. I called around and went to several places and no one was able to help me with it. I took it back to first class cell phone repair and they fixed it for me in 5 minutes and charged me nothing. I highly recommend this place to anyone with a cell phone problem.
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L1 L A
iPhone 6 needed a new battery. I didnt know it was so complicated to change the battery. I didnt want to drive 45 minutes to the Apple Store in Franklin where I heard it would cost $75+. I called many repair shops in the Boro they wanted $40-$90. This place had the lowest price and fast repair and courteous service. Thanks. P.S. It is a counter in a college bookstore across from MTSU.
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Kristen Holmes
After multiple other cell repair shops told us we had to replace our phone, and one shop kept our phone for 2 weeks, First Class was able to replace the screen to solve the problem and saved us a lot of money! The best part is they did it while we waited so we had almost zero downtime! Best shop in the Boro for their free diagnostics and reasonable repair costs. Thanks First Class!!
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Bethany Binning
While they werent able to fix the issues with my phone, they were all very nice and great customer service. I wasnt charged for them looking into the issue. Also, their prices were much more reasonable than other repair places in town. I would highly recommend them and will be going back with any issues I have in the future.
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Breanna Farrar
This is the best phone repair business. And they also work very fast. When I brought my galaxy s4 in, it didnt even take an hour to be done. And I havent had any problems with my screen since. And dont for get about the great deal they offer and very reasonable price. Ive already had two phone worked on now there great!!!
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Juliet Williams
We have used them several times and they have always been VERY fast and VERY friendly. I recommend them to anyone who has cell phone issues. Thanks First Class!!
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Victoria Webb
They are always so efficient and are worth the drive. This is the most cost friendly and customer friendly cell phone repair location I have came across ever!
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Mia Wornstaff
Excellent customer service! Fixed my phone and ipod the same day I dropped them off! Cheaper than the other 3 places I called. Would def. recommend!
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sheri arnette
Friendly staff and excellent customer service! They get the job done quickly. I will definitely be back!
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Danielle French
They are great! Price was great, and service was awesome! They got it done super fast as well!!
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Josh Brown
Updated my phone with OS7 and it crashed... Went in and 30 min. later my phone was fix.
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Dennis McFalls
Fast, professional. and courteous service. Would definitely recommend.
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charlotte jones
The service was great, the price was fair and it didnt take all day!
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Hannah Heath
Fixed my screen very quickly and did a wonderful job!
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Cassidy Carpenter
Loved it! Totally fixed and made my phone perfect!!
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Chris Jensen
Quick and affordable repairs