1st Communications

Category:	Cell Phone Store
Address:	1956 W Peterson Ave, Chicago, IL 60660, USA
Phone:	+1 773-973-1010
Rating:	4.3
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 12–6PM

Location

Photos 60

Reviews 20

Richie Red

Absolutely awful customer care. They act friendly to you only until they find out youre not there to purchase anything. I was trying to sell my desktop to them since I know they do like to buy almost ANY electronic for a very cheap price. 1st off Id like to point out one of the "technicians" said that he could find this very exact same desktop on Ebay for 60$ so he would buy it for no more than 60$ but asking for monitor, mouse, keyboard, and so on as well included. I went home to look on ebay; there were no sales or auctions on this desktop for that price. The lowest price I seen was around 150 for the desktop alone. Despite the fact he lied; I came back to the store to sell the desktop for the 60$ without the etc equipment like the mouse and monitor. I also mentioned that he just lied to a customer which was very bad service. He interrupted me; raised his voice, and said hes no longer purchasing it. What a waste of my time. I would rate this place a 0 if I could. By the way; notice how every other review on here is rating this place as a 5 star? Fake reviews. Probably from employee friends and what not.

A Private User

Guys, I am glad to be the first one to write a review on First Comm. I know this place from last 5 years and this is the best place you want to be at for all your cellullar phone needs...The guys that own and work there are THE Best and friendliest people that you can ever see at any other cell phone store. Usually they are the first ones to carry the newest model in all brands of Cell phones that come into the market. " Adam " is the best technician over there, well known for fixing and unlocking of the cell phones. David and Anas are the best sales man who have extensive knowledge of the plans and deals with the wireless carriers and can hook you up with the best plan that suits your needs. They mostly deal with "US Cellular ", "T-Mobile", "Cingular". I never had any problem with this place or none of any of my friends whom i know. So guys i would say that " FIRST COMM " is the best cell phone shop to do business with in Chicago.

sadiqhussain syed

Thieves guys be careful, when you give your phone for repair. They will change the batteries and what not. I had worse experience with this guys, my lock button was not working so I gave them to fix it they were very friendly very nice fixed it absolutely but my mic started giving trouble then I went there like two times they couldnt fix it later I my friend tried to fix it and shockingly he found that they put the duplicate battery in it. I went and asked in the shop they said they might have done it by mistake wait what really ? Later what not they literally screwed my phone I can not use it now. I am not sure why they did this but I found out because my friend opened it in front of me other wise if I didnt open the phone then I could have went to them for battery repair again, I am glad that I found out the truth about them bleady thieves who stole my battery and screwed my phone for good.

Anar Boldbaatar

Dont get scammed by these people! Walked in with a software issue and came out with hardware issues. Broke both cables of front facing camera and home button and not accepting their own fault. Walked out very disappointment. Never again! Be aware of this place! Shame one the manager who said "Let god decide what is right and what is wrong." I also might add that they misplaced a couple of screws! Very unprofessional. Ambient light sensor not working (claimed to have been fixed). Noticed a screw missing for the vibrator module and it seems that vibrator module is swapped with a non-working one. This place is... Disgusting!

M Shehadeh

* From purchasing a cell phone * Signing a plan * Repedeatly went back to get a pre paid plan with NO PRESSURE JUST PROFESSONIAL help with various options that was very convenient as if its a concierge service , Im completely satisfied and recommend anyone who wants service or fix a phone just go there and dont waste time anywhere else that will mislead you in this changing economy were having, ***There up to date on all technologies I give them a SUPER 10RATING #1 IN SERVICE. THANK U GUYS FOR FIXINGMY PHONE ,GIVING ME help ANYTIME i come in. Thanks Good luck

Kaleb Bryan

Dropped my iPhone 6S Plus last night and the screen was completely inoperable. I called several places but they didnt have the screen in stock. I then called 1st Comm and they had it in stock. Went to their store and had a great experience. Friendly guy took care of the repair in 30mins. The screen looks and functions great. He gave me a 1month warranty too. Id recommend them to anyone in the area needing a phone fixed. Thanks guys. - The guy from Texas

Jafar Ayyad

I was referred by a friend who had recently gotten his phone fixed. I dropped my iPhone and broke the screen along with the display it seemed. I took it to them and I can say I was very pleased. The guys here were very nice and were able to fix my phone same day at a very fair price. Definitely recommend them to anyone with a phone issue, they definitely know what theyre doing.

james burling

A cut above on customer service. They stand by their craftsmanship .I have been here 3 times each form my iPhone 5 screen. They replaced it for me and each time I have brought it in they have fixed it free of charge. Better than warranty. I am not a family friend of the owner or anyone in the company just a satisfied customer. Thanks guys. - James

Katrina Olson

Awesome service. Friendly and competent. Went there with a groupon to fix ipad screen. Didnt try to upsell anything whatsoever. Fixed ipad in 2.3 hrs and treated me as if I had just bought a brand new regular-priced device! Ill definitely be going back in the future--plenty of other screens to break and cases to buy!!

Muhammad Sadiq

Awesome people to do business with. Friendly customer service that is knowledgeable about the product & the service that they provide. Reasonable prices & great repair service. Highly recommended!!

Bharat Ahir

Sent my phone in for repair. Cheap safe and the guys there are really helpful. Repair done in one day. Cant wait to get it back. Will update when I get my phone back

olufemi olaniyi

I fixed my phone screen here after purchasing a groupon . The glass was great and it didnt take long to fix . I hope to come back for all my phone needs.

Irina Poiata

These guys are awesome !. They replaced my screen on LG G3 lightning fast and very well.

Silviu F

Great place, just bought a screen replacement, great quality screen, not cheap stuff!!!

A Private User

Just sent my Evo to get its screen repaired, cant wait, for a perfect price, and quick

adam wolf

Never did business with them. Not sure why they asked for a review

chris martin

Get ur broken glass fixed here cheap

Aziz Omara

very good helpful people