Category: | Eye Care Center |
Address: | 667 S Mt Juliet Rd, Mt Juliet, TN 37122, USA |
Phone: | +1 615-758-2344 |
Site: | precision-eye.com |
Rating: | 4.5 |
Working: | 8AM–6PM 8AM–5PM Closed 8AM–5PM 8AM–5PM 8AM–12PM Closed |
JB
jbashburn
Let me be the first to admit, I dont take care of my eyes or visit the eye doctor as much as I should. A very strong deterrent for me is unfriendly staff at a typical eye care provider. Youre not going to get that experience at this place. From the technicians to the receptionist to the optometrists themselves, when you visit this place you will be treated to a staff who is top of the line in friendliness and care. I had visited Dr. Amber Fritsch who was very professional, friendly, while at the same time honest to inform me of information that I didnt necessarily want to hear as well. A doctor who is friendly yet honest and professional is a rarity for me here lately. The wait time was essentially nonexistent and the eye glasses technician went to great lengths to ensure that the frames that I had chosen were near perfect in style and comfort. Was my experience perfect? Absolutely not. Actually there was a small hiccup that delayed the production of my order for a couple of days past the ETA. However in my opinion, I would rather my order be slower and processed at the highest quality possible than rushed. This is a long term investment after all. Regardless of any imperfections, I can tell you that the staff at Precision Eye Care will go above and beyond to make sure that their patients are comfortable, educated, and cared for, and for that I give this establishment a perfect 5 stars and I highly recommend this practice if you want high quality, top of the line service and care. Looking forward to next years annual check up!
JA
Jaime Lax
HORRIBLE!!!!!! They are ripping you off people!!! $60 for a contact fitting fee for the exact same contacts and prescription??? Would not let me reoder them for my daughter unless I paid the fee which includes a trial pair to make sure they fit? The same contacts? Give me a break!!! Then when I questioned the fee the doc has the nerve to say.... "Its a service and we get paid for services... if you think you can find another doctor who will do it cheaper or free just let me know where to send the records." I will NEVER take my family back here. I did find a better doctor that took very good care of my daughter with an exam, fitting fee, contacts, and new glasses and was a 1/4 of the cost of this place. My new doc apologized for one of his fellow doctors treating a patient and their family this way. I understand now why he was angry that I questioned him.... because they are SCAMMING YOU OUT OF YOUR HARD EARNED MONEY!!!
MA
matt carter
I had to unexpectedly reschedule an appointment and they charged my credit card on file for $20 without my permission. My entire family of four goes here and we will not be going back. I feel like I was treated as just another number rather than a patient. Our past experiences havent been that great. This place is mediocre at best. The only reason I went there was for the location. So, if you are thinking about going here, save yourself and find another place.
GI
Gisella Patharkar
I have been going to Precision Eye care now for quite a few years and am extremely pleased with the care they take, always willing to answer any questions I may have and even accommodating me when I had an emergency. The whole staff is very friendly. This is one place I can wholeheartedly recommend. Your eyes will get the proper care, trust me.
CH
Chas Law
I, my wife and now my 6 year old girl all go to see either Dr Ryan or Dr Amber. Not only do they exude professionalism but the whole experience is pleasant and timely. Not only are they friendly and courteous but the same qualities apply to all the staff from reception through to frame and lens selection. This is how it should be done.
DR
drizuid
Went in for my yearly exam. This place had pretty high tech stuff. Showed me parts of my eye id never seen. Dr. Fritsch also took the time to explain everything to me so i fully understood. The work they do is what Ive always expected from doctors but never seen until now. They truly care about patients.
AA
Aaron Kinser
i have switched to Precision as my primary eye care provider. I am very happy with the staff and quality of the appointment. I enjoyed being able to do the paperwork online prior to my appointment. I have also recommended all of my family to change their eye care provide to Precision as well.
KA
Kate Rogers
Dr. Amber and Dr. Ryan are phenomenal! They are patient-centered and provide excellent care from the time you walk in till you leave. They arent pushy in any way. Ive never had to wait more than a few minutes to be seen. Skip the big box and do business locally! I cant praise them enough.
MA
Maria brown
We just went to Precision eye care for the first time this week and wont be going anywhere else. The staff were outstanding. They were very friendly and very helpful. The eye doctor took his time and answered all of our questions and was thorough and friendly.
MA
Matthew Flier
This place is without a doubt, the friendliest and most comprehensive eye care clinic Ive ever visited. Each time I go Im greeted promptly. Ive always had ample time to discuss my concerns and questions with Dr. Ryan and staff. Highly recommended!!!
AM
amy norman
They have been wonderful with my whole family. They are always so patient with my 3 yr old who just recently had to get glasses. They made it exciting and fun for him. He is so proud of his glass now because of them. Wouldnt go anywhere else.
MA
Maria Diana Deleon Granados
What a gem this place is! The staff is super friendly and courteous and Dr. Fritsch was thorough and easy to speak too. Im so glad my co-worker recommended Precision Eye to my husband and I. Weve definitely found our eye care needs "home"!
DO
Donna Cargile
I would have used them in the future but their billing practices are very questionable. Not in the patients interest. My complaint was they said a check has not arrived but it may be the post offices fault. Good Doctors though.
A
A Private User
Precision Eye Care was fabulous! They were very attentive, answered all my questions, and made me very comfortable. I will definitely be going back and bringing my kids!
JI
Jim Polhemus
Very thorough! The staff is pleasant, knowledgeable, and they take the time to listen to your concerns and needs. Ive already made my next appointment! Highly recommend.
JE
Jessica Leigh Dellinger Tincher
Amazing Dr! Very knowledgeable, friendly, classy, and stylish just like her office. Friendly staff complete with a yoga/zen like dialation room ❤️!
MI
Misty Martin
Very friendly and knowledgeable staff. Theyve made the eye exam process extremely easy and comfortable, and weve never felt rushed there.
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kevin williams
Always received great customer service and excellent care. My daughter scratched one of her lenses and they replaced it with no problems.
KA
Kate Winter
I would highly recommend Precision! Amber really knows how to take care of patients, and they have a great selection of eyewear.
RO
Rose Johnson
when your specializing in a field, you need longer hours!