Category: | Craft Store |
Address: | 851 S White Station Rd, Memphis, TN 38117, USA |
Phone: | +1 901-762-0117 |
Site: | locations.michaels.com |
Rating: | 4.1 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM |
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Houston Cofield
Simply put I will never do business with this store again. I tried to use the framing department for a custom large frame job in January. After immersive back and forth, multiple damaged prints and frames, wrong sizes and just waiting I got my finished frame back in late April. Im an artist and a collector bought a print of mine. Needless to say the collector I sold the work to was fed up with it. He was gracious enough to put up with Michaels lack of professionalism but I would recommend steering clear of this store. On top of everything else, whenever I call the store and ask to speak with someone I get put on hold for 20+ minutes then my call drops. Ive spoken with the manager of the store who has been completely unhelpful with this. Dont waste your time with this place. The employees that I have dealt with here are completely incompetent.
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J. Wes Driver
This Michaels is pretty convenient. You dont have to wander around a huge gigantic place wondering where anything is. Its a smaller Michaels than what Ive been to before and its easy to find things. A bit of remodeling may be in order because it seems a little older, but overall a good experience. They have some good clearance item, too.
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Harmony Delong
I like this location, but there are always lines during the lunch hour on weekdays. You may want to go early or late to avoid that random person who wants to use a check when the new guy doesnt know how to process it and the other cashier is too busy with her long line to help him.
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Matthew Malone
No matter what time of day you visit this store, there is never enough people working at the checkout to avoid standing in life. It would appear at times that Wal-Mart has a faster checkout process than Michaels. Which is not saying much.
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Megan Joyner
Love love love Michaels. The staff here at this location is so warm and friendly. They are quick to answer any question you have and resolve any issues that come up. This is by far my favorite store and def favorite location!!
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Dani
I would like it better if a majority of their clientele (private school soccer moms) didnt hit me with their baskets every time I go in there. Otherwise theyre great and have almost everything Im looking for most of the time.
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rob schueller
Rude checkout person. Christina the manager is overwhelmed and incompetent. Prices are incorrectly posted. Much better service at other Michaels in this city.
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Whitney Morlatt Wiggs
While the store is jam packed they did have a very good selection on the shelf of the supplies I needed in several different types departments.
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marie b
Busy on the weekends. Good sales. Usually have a 40% off one item coupon on their website. Lots of craft items to choose from.
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Erin Fonville
Easy trip to pick up what I needed. They were well-stocked and I was able to get in and get out without hassle.
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Clay Barnes
All-consuming, noxious scent fills the air by intent. I actually got sick from the smell, and I smoke cigars.
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Dilipkumar Kapadia
Lots of good things for school. Employees were very helpful. I will go again. RICHARD KAPADIA
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Chris Pixi Smith
The restrooms were absolutely disgusting! & everything is ridiculously overpriced!!!
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Rachel R
The store is ok but if you need help in the jewelry area FORGET IT!
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Stephen Campbell
Good service and a great selection of hobby materials.
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Gracious Love
Big variety of product,clean,friendly helpful staff
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Chris Bryant
Need a canvas bag for a painting and they had it!
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Lu G
My go-to store for all things crafty and beyond.
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Andrea J.
Delightful place for diverse crafting supplies.
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Pamela Hauber
Fast efficient checkout even with a long line
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Lisa Hill
I was able to find what I needed in a jiffy.
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Susan Tutko
Nobody is around to ask for help.dirty store
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Carla Rogers
Long lines, but speedy and great service.
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Neraka Taylor
Michaels have majority of things u need
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Matthew Bledsoe
Craft stuff... craft stuff everywhere.
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Wanda Motley
I found amazing decor for 90% off!!!
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N A
Great customer service. Great sales
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Shima Azizzadeh
Nice products but a bit expensive.
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La Deidra Donald
It didnt have everything I needed
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Toke Obasi Bey
Great deals and plenty of stuff
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Florencia Valdez
No one wants to help. Rude.
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Tricia Hay
Always lots to pick from.
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Wesley Keene
Great selection of stuff.
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Shy Vixen
They have everything
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Dee O
Favorite store....
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Bonnie Shaheen
Good craft store
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C Sta
Nice people!
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Heather Powers
Good