Category: | Exercise Equipment Store |
Address: | 387 S Front St, Memphis, TN 38103, USA |
Phone: | +1 901-335-6993 |
Site: | exerciseunlimited.com |
Rating: | 4.3 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–3PM Closed |
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Jennifer Broaddus
Horrible Experience. Ordered a product from their website that was listed as in stock two weeks before Christmas. Received a order completion email. Product had still not arrived 8 days later. Called their number, was told someone would call me back. No one did. Called back again, was told that they didnt even have the product, but that they could order one, and charge me several hundred dollars to ship it, even though their website listed new products as being shipped free of charge. I explained this to them, and they said they would call back...again no call back that day. I call again the next day, am told they will be getting one in, which they will ship free of charge by the next week, wednesday. I wait, with no order email sent to my email. I call back on wednesday, the day the item is supposed to be shipped. It is now 6 days after Christmas....I am told they cant get the product, and want to just refund me my money. It has now been 17 days since I originally ordered, and I have had to call repeatedly to get information. I believe they would have simply kept my money had I not called. While apologetic, at no time did they live up to their promises. I am now waiting on the refund, and I recommend that you choose a different business with which to place your trust.
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Larry DeJournett
My wife and I were in the market for a new treadmill. We visited Exercise Unlimiteds store and was very impressed. The selection of products and the level of customer service was outstanding. It is rare to find good customer service in the Memphis area these days, but the folks at Exercise Unlimited definitely know how to treat the customer. They helped us find the right treadmill for our needs. Their delivery and setup service was very prompt, professional, and courteous. They were highly recommend to us by a co-worker, and we highly recommend them to anybody looking for fitness equipment.
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Jack Brown
Great experience. Downsizing and had a lot of high end equipment that was not going with us on the move. Called and spoke with Danny. We discussed what I had and within a few minutes had agreed on a price that I felt was fair. The crew that picked up the equipment was courtesy and professional. They knew what they were doing, broke the devices down and were gone within a short time and I had a check.
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Shannon Ewing
We sincerely apologize for this unfortunate incident. We were not able to get the specific bike the customer ordered. We did try and keep in contact with them and offer a different bike with free shipping or a refund. Customer WAS refunded money on 12/31/14. This incident does not honestly reflect how we do business here at Exercise Unlimited
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Heather Williams
Exercise Unlimited was great! They had the best product knowledge, a fully stocked showroom with exceptional products. The service was top-notch and they have the best prices I have found. I tried several pieces of equipment, found exactly what I was looking for and could not be more pleased with my treadmill.
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dallas8492
Very helping and nice staff. Good prices and good looking equipment.
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Joel MacDonald
Owner is nice.