Category: | Office Supply Store |
Address: | 1582 Gallatin Pike N, Madison, TN 37115, USA |
Phone: | +1 615-860-4783 |
Site: | officedepot.com |
Rating: | 3.4 |
Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM |
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Hey Diana
Called Office Depot near me & got a quote for a print job, tried to send them the image but they gave us the wrong email multiple times and then they said they couldnt do it in the time we needed. Called around to several more locations and was given a variety of excuses. Finally the Rivergate location said they could do it and they would honor the quote, we were given even though they normally charge more. We emailed them the image. In the email & on the phone told them exactly what we wanted. Go to pick it up & they charged us the normal higher price (not the price they said they would honor) & the picture was a lot smaller than what we wanted. On top of it they put the picture on a frame which we didnt want and charged us for it. We made this for a friend whos husband is being deployed and wanted it as a Christmas gift. I am sure she will be happy with it but it isnt what we ordered. Not happy at all will Office Depot & their print department.
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Sara Wright
I ordered a poster print. I went to pick it up, and after I got it home, realized it was the wrong size. I returned to explain what was the issue, telling them that I had a frame it needed to fit into. The lady told me that its just the way things are. After explaining I ordered a specific size and expected that size, I was told I could come back another day and pick up the right size because it wasnt her fault it printed incorrectly. The employee was very rude. Needless to say, we wont be returning to this location.
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Canon Man
They are a great place to shop and after school starts our holidays they mark this down really good. The people are helpful but when it comes time to pay they will have employees talking at the copy center and no one at the register. So you will have to normally find someone to pay. If you got to the register in the front they will say its the one in the middle but if you go to the middle it will be the one in the front. It is hard to check out normally. Because they lime talking. But they normally have good sales.
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Nan Rankin
I visited this location to purchase a printer for a non-profit organization. When I selected a printer, the only one available had a damaged box. Because it was the only one of that model that I could purchase, I asked the manager if he could give me a small discount on it. I was met with a very rude, unprofessional, and cold response. I chose not to purchase the printer because of his behavior and will not be shopping at that store again. I do not recommend it.
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Robin Bowers
Placed an order for 5 invitations to be printed. 4 days later on the date they said theyd have it ready by and the order still wasnt ready. Went down the road to Hendersonville and they made and printed my order in 5 minutes.
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Kay White
Do not visit this location...if you try to exchange an item that was on sale when you bought expect to pay FULL price for the exchangex item. WILL NOT VISIT TH IS LOCATION AGAIN!!!!!
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Steve Bryant
Hours are wrong on their website and the Google local.. off by an hour on Sunday. Just ruined so many plans.. day before school supplies needed. Wow.
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Carlos Rivera
They made sure I was completely comfortable with my purchase before I left. They even let me open the item up and take it out of its case
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Paulie Duncan
The staff were knowledgeable and helpful. All of the items that I had intended to purchase were both in stock and easy to find.
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Daniel Hader
Pretty standard Office Depot. Very clean and organized. Staff seemed nice and helpful.
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aurelio torres
Esta muy bien la tiendita
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William Norfleet
Great customer service every time. Friendly staff.
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Carol Henderson
Great service!
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Shelbi_ Jacobs
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