Category: | Office Supply Store |
Address: | 7608 Denton Hwy #340, Watauga, TX 76148, USA |
Phone: | +1 817-427-4710 |
Site: | officedepot.com |
Rating: | 3.5 |
Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM |
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D S
Employees here have the worst customer service ever!!! Complain to managers and corporate. They will never follow-up with you at all. Not going to mention how easy it was for someone to hack my account and steal all my reward certificates. Called customer service number and they say its easy when they ask for your phone number at the register. Thats BS!!!! I spent a lot of money at Office Depot. I also turn in a bunch of empty ink cartridges from home and the small business that I own. I also turn in toner from my printer at work. But someone stole all my rewards including my bonus reward for being a VIP member. I am a teacher and use my rewards to buy things for my students. I am so sick of Office Depot. I was with Office Max 10 years with no problems at all. Every since Office Depot took over I have a problem every time I turn around. Time for me to head over to Staples with my teacher rewards account and my business corporate account for the small business that I own. People dont yell out your phone number for them to look up your rewards account at the register or your account will get hacked too.
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bilbo baggins
Well, I came in to shop for some supplies for a couple projects Ive been working on and there was a plethora of products that suited my needs. My problem was an employee named David who kept giving all these really sarcastic comments about what I was purchasing. It was EXTREMELY nosy and really tipped me off the edge. Then he had the AUDACITY to ask me if I needed anything else. Do you not think Im capable of knowing what I want? You dont know me, so step off ya Ching Chong. I finally confronted him about it after about 10 minutes of "helping" me. Apparently he mistook me as someone he knew and apologized. You should do an eye exam or something when hiring employees, because Im sure nobody could compare to my VERY UNIQUE beautiful exuberance. Anyway just thought I might get this out there just in case someone else gets mistaken as someone else.
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Russell Rogers
I dont exactly know why, but I always seem to end up buying a new laptop at Office Depot (probably because some of their sales are just too good to pass up - like the one we just took advantage of). Nobody greeted us in the computer department (we had to get someone to help), but afterwards it was a great experience. It was neat to see that the associate was able to scan to barcode and tell us what was in inventory AND also inform us that the price included a rebate (good info to know up front). The process was incredibly quick after that, he took the laptop to the front, we were offered a warranty thing, we made the purchase and out the door we went. You would have almost thought that we made a less expensive purchase considering how fast it took for us the checkout.
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Penny Armbruster
Terrible customer service. We came to buy a kindle with a gift card that I had that covered the cost of the kindle and I bought $50 extra stuff and used a credit card for the difference. The kindle was the wrong version so I went to exchange it but they wouldnt e change other stuff To take up the difference in the gift card, in effect leaving me with $20 on a gift card for a store that I never want to return to. Lesson learned.
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Mark Albney
What can I say it is Office Depot. Unfortunately the day I visited they had shoplifters and it caused a commotion. Then when I visited the register to pick up an item that I had purchased the night before it was miss placed and took quite awhile to find. Glad they eventually found it because there were no more of them on the shelves.
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Sarah Getz
Came here after a bad experience with staples. They were very friendly, and very helpful! Actually took the time to answer questions and help me make selections. Printed my items fast and was allot cheaper than Staples!! Highly recommend here!
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Glen Fowler
A little small as far as most Office Depots Ive been in. The three times I have been here I havent had anyone offer to assist me or help me find the items I needed. It appeared to be a clean and tidy store.
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Brian D
At the copy/print center Don went above and beyond to help us out with getting our invitation printing needs done. What great customer service and he knows his stuff! Highly recommended to go see him!
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veronica geeng
This morning try to get there before 8am and the staff just working inside didnt even bother to open the door for their customers on time until the other store staff ring the bell after open time.
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PATSY Nelson
Just in there at 1pm Wed 3/8/17. After waiting and getting ignored I left. Someone could have at least said..I will be woth you in a minute!"They werent busy enough to say that!!
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PCH ARG
Cada día peor. Los trabajos de imprenta baratos y malo
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Kimberly Anderson
Great customer service. We got there at 7 min till closing and the printing department printed our papers for us. We were greatful.
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Bridget Schulke
Prices are a little high, but they have a good selection and the shelves seem to be stocked well. Staff is helpful and friendly.
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budd light
the scisors i bought here broke in an hour, i love to use sisocrs to cut with but these broke so very bad service
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Jaime Salazar
Was a pleasant experience. One of the sales associates Shannon was very nice and helpful.
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bec r
store is clean manager is very polite(joe) great place to visit for all your office needs.
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Beverly Skinner
Not very helpful when you walk in and no one was around to ask questions, very pricey
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Don Wright
The print shop in this store is not recommended if you need professional results...
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Carrie Kennedy
This is a great store. Always helpful (sometimes under staffed) and friendly! :)
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Jim Ward
Large selection of products, but a little difficult to find help in the store.
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Karla Morgan
Consistently good service. Wide variety of products. Reasonable prices.
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Michael Richmond
I walked into the store, and there was no one available to help me.st
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Shaun Tomerlin
Always the best customer service particularly the copy center.
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Taarna Farris
Friendly and helpful staff. Loving the back to school sales!
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Daniel Mundheim
Excellent customer service by Don at the print counter.
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Susan Bedell
Nothing exciting to say but pleased with the service.
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Calvin Henderson
Friendly staff and plenty of options. Always helpful.
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Jeff Oliver
Old store, but they keep a lot of products in stock
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Evan W.
Staff is unresponsive and facility is VERY dirty.
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Private Sucks
Everything just as I wanted, great service :)
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Patricia Evans
Can get all off supplies and more here!
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marielys pinto
The manager Matt, he is so helpfull
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Brandy Wilson
Old and slow not much help in store
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Edwin Armstrong
Very good. A little high priced.
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D.C. Price
Great print shop staff (Ebony).
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Kendall Waldie
Product quality is marginal.
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Hylton Buijs
Very good store, rarely busy
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Carolyn Mcquillan
Great sale on office chairs
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Eric Whiteaker
Very friendly and helpful!
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Richard Ramos
Clean quick and helpful.
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Samantha Flores
Helpful and polite staff
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S Hayward
Great customer service
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Bassam Abifaraj
Good customer service
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fortworth steeler
Nice friendly staff
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Elizabeth Hayden
Excellent Service!
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Pete Maughan
Same old same old
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Tony Ontiveros
quick assistance
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Martha Bryant
Great service
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Derrick Short
Very helpful
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Chip Scrivener
Slow Service
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Anonymous
Nice people
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Sheila Skjolsvik
It was ok
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Aida jurado
Good
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Shane Kinikin
Clean