Category: | Tire Shop |
Address: | 1111 Merchants Blvd, Clarksville, TN 37040, USA |
Phone: | +1 931-436-9050 |
Site: | discounttire.com |
Rating: | 4.4 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM Closed |
JI
Jimmy Stephens
I have not purchased tires in several years, as I normally lease vehicles and turn them in prior to needing tires. I bought an older truck for recreation and wanted to make it safer by getting a fresh set of rubber. After reading the strong reviews locally, I decided to purchase online, as the 80K tires I wanted were not in stock and were a special order. My experience started by ordering online and getting a call within 5 minutes of placing the order from a salesman at the local store. I made a very small down payment on a $620.00 set of tires and was told they would be in in a few days. True to the letter, three days later I got a call from a friendly salesman named Jessie that they were in and I was welcome to stop by to put "those bad boys on". I was there within a couple of hours and had no trouble at all paying for the tires and was told it would be 45 mins to an hour, as it was now lunchtime and there were a few customers ahead. Within 30 minutes my truck was pulled in and I have to say I wanted to watch the process since Discount is new to Clarksville. I have NEVER seen anything like the teamwork and speed at which the tires were mounted and balanced! No less than four were involved and they were literally running from station to station, rolling and lifting the tires. I was out the door in 45 mins and could not be happier with the entire experience. The tires are remarkable and gave my tired truck a new lease on life...thanks guys.
DO
Donny Evans
I have to share my experiences Ive had with discount tire over the past two years, specifically my last visit. I bought two tires and had them mounted and balanced, and they recommended that I get an alignment due to the inside of my tires wearing faster. When I went to get my alignment the technician told me my new tires were the wrong size. I went back to discount tire and they apologized profusely for their mistake, and ordered the correct size tire despite the increase in price for the bigger size tire I needed they didnt charge me for the difference in price. The next morning my tires arrived and I was met at the door by a technician who took my car into the bay first thing and they mounted my tires in about 20 minutes. I appreciate all their hard work and dedication to make sure the customer is taken care of and safely on the road. Discount tire will always patch a nail or screw in your tire for free as long as it is not in the shoulder or sidewall of the tire, you cant beat that. They have earned my business for as long as my family is in Clarksville.
MZ
Mz pacwoman
I went into discount tire only to get air in my tires before going on the interstate for school the next day. The guys there thought I wanted tires and took all my tires off, they told me all my tires were bad and that they refuse to put my old tires on. I told them that I will be OK until I could afford tires. Anyhow they asked me to apply for a card to pay for some new tires and I said I just started building credit so I know I probably wont get approved. The guys then asked what can I do, I said all I have is $20 until I get paid the next week. They were a blessing they gave me 2 free tires and I said you dont have to do that just put my old ones back on because I cant repay you right now. I didnt realize how bad the threading had gotten on my tires. They touched my heart and blessed me with 2 free tires. I dont even know how to even thank them. But I know God has a blessing with all of there names on it. We all laughed and joked about the incident but it was for the best of my safety.
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Cassie Bonadeo
Dont bother scheduling an appointment, theyll see you on a first-come first-served basis regardless. I waited over an hour and a half for them to get started on mounting/installing my new tires and rims. Two hours after my appointment time, I walked out to the car only to discover that my old tires were sitting in the back seat, still installed in the old rims even though they were supposed to be removed and discarded (theyre torn up and dry rotted). When I walked back in to complain, the guy said Id have to wait another 2 hours. Sorry, but Ive already wasted 2 hours, I really dont have another 2 to spare... Ill pay someone else to remove the old tires (and someone to clean my seats, since the dirty tires were tossed directly into them). Ill take my business elsewhere next time, where hopefully my appointment time actually counts for something...
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Ray Ewert
I ordered two tires from here, had to have them ordered. I called a week later and was told that the tire company quit manufacturing the tire but they found them at one of their stores in Colorado. Ten days after ordering the tires were still not in. I had to wait two weeks for my tires. So when I was there getting them put on I ended up buying a set of rims and was told they would have to order them on Monday. So I get a call from them on Monday and was told that they were on a boat on their way to the states. I called today, two weeks later, and was told that they will have to call on Monday to find out what is going on with the rims I ordered. The staff is very helpful but if you have to order anything it seems that you will have wait from my experience. As big as this company is there is no reason it should take so long to get something.
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Zachary Vincent
These guys actually have respect and have always beat the other prices for tires and installation than anyone else. They arent no Joe smo shop that doesnt honor is mistakes. They are a very large company that take care of customers and care about your experience. They also offer a $14 tire warranty that other shops dont have for if the tire is damaged or is weas down below 3/32 or after 3 years from purchase date theyll replace them all. Great deal! What gets me is the respect and care they have. I know business is business and most shops just ask what you need and take your money but these guys apologize for the wait, ask if there is anything they can do to help, expect any problems and point them out. They even include complimentary water and coffee! I love this company!
AZ
Azrael -PK
Free tire rotations, even if you dont purchase your tires there. They have a very friendly staff. The helped me with my 38x15.50x20 tire pressure sensors and rotations several times. They dont try to pressure you to buy anything unless you really need it. They offer price match, but there is no need, because they already have the best prices on anything tie related. Everything that I have needed has been in stock, so usually no need to wait for ordering. They are usually really busy at this location, and I dont really know if an appointment would help the wait time, which is usually around an hour or more for tire rotations, longer if there is more intricate work being done. They always have free coffee and bottled water for guests.