Category: | Pet Supply Store |
Address: | 9500 Dorchester Rd #350, Summerville, SC 29485, USA |
Phone: | +1 843-873-7611 |
Site: | petsuppliesplus.com |
Rating: | 4.1 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–6PM |
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wesley ragland
I had my wife drop my pup off at the Dorchester road location today to get his summer cut. Absolutely rude employees with no experience or know how with dogs period. First off lets explain my dog to everyone. 6 year old ladradoodle. Very VERY well trained. Potty trained. Attitude trained, knows tricks. Deals with 2 5 yr olds daily. Playing, climbing, pulling, hugs and kisses. Also lives with ano there dog, a chihuahua mixed. Always goes to Dog parks, and loves being around other pets and people. My pup its not aggressive n any way shape or form. Now what this place wants to tell me. "We cant groom ur dog bc we washed hIm and when trying to blow-dry him he was nipping at the blow dryer and nipping and me and 2 other employees. So we cant dry him and he cant be cut." Immediately I start laughing first. Then to get real. "He might not like the dryer but he would nip at any of yall, can u just muzzle him for the dryer and then cut him." He replied "I tried muzzling him and he nipped at me so we cant cut him. " I laugh again "can my wife muzzle him, and then yall can dry him? " he answers " he can only be in a muzzle 20 minutes and it will take longer than that to dry him." At this point I get whats going on. "If u dont wanna cut my dog, just tell me and Ill take him somewhere else." Now. After I got home from work. I let my wife blow-dry him for 10 minutes. Face, body, but, belly, ears, everywhere. U can tell he dont like it, just like that statue stance like taking a bath. But aggressive? No way no how. And to say that about my dog is very offensive. And the fact of all the lies to get out of cutting him after, when Im trying to find a way to deal with the problem!!!!! Simply bad business. They just want the simple 5 minute cuts to overcharge for and shove all others away. Nobody should give these people the time of day.
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meagan brown
Wonderful store, very clean, owners are very nice people! The employees are always friendly! Grooming is delightful, they always do a great job! Highly suggest this business! Dont let one bad apple ruin your chances of finding out how awesome this place is! Check it out! See for yourself!
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Mrs Anonymous
My go to for pet supplies. We have 6 pets. 4 different types of animals. They dont carry a couple of items I wish they did like canned meal worms but the staff is really nice and place is clean. Overall I definitely recommend.
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Chris Varnon
Excellent prices and a very helpful staff make this my go to store for all my pet supplies. I have switched my dogs to a much better food and buy them healthier treats now that I know where to get them at a reasonable price.
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Noah Wilson
They used to sell live rats and they used to be the perfect place to get them. Now they only sell frozen. They kinda lost my business. My snake needs to eat. Maybe if they sell live again Ill come back
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Hi There
Our dog is not always cooperative. the friendly and professional way they groomed him made him not want to leave. he looks great and feels much better,we will be back in 2 months. thanks so much.
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bak 2001
Grooming lady had an attitude and stopped grooming our dog to work on another dog without telling us. Grooming department definitely doesnt care about the animals or the customers.
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Michael E.
The floors are too slippery for a dog to walk on. My boy slipped and did a split. Not good for the hips at all. Im freaking out since now he is having trouble walking.
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Krista Valentine
Always clean, staff is always friendly and helpful. We also have our husky groomed there and they are always great. Highly suggest this location and pet store!
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Tyese McDonald
This place is great I always find what I need, however depending on who is working at the time customers seemed to be ignored.
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Renee Osean
Always has a friendly staff and willing to help and answer any questions I have especially with reptiles.
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lisa kruzan
Always have what Im looking for and their prices are competitive. Staff is friendly and always helpful.
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Jason McCutcheon
Descent selection of most pet owners needs. Can be expensive compared to other pet stores in the area.
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Zachary Hicks
I love this store, I visit often due to the availability of products they have and friendly staff.
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Tracy Judy
They are always willing to help customers. The store is clean with many options for your pets.
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Linda Campbell
Awesome place to get your dog groomed! They do an amazing job!!! And they are all so nice!!
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deb v
So friendly. They always welcome me and I can always find what I need. Highly recommended
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Tommy Richards
This store has become our go-to store for pet supplies. Great staff. Good Job guys!
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Nicole Jones
Everyone was really nice. Lots of dog supplies for my 2 dogs!
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Ron Roddam
Excellent selection, knowledgeable and friendly staff.
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Alexis Campbell
We absolutely love the self service dog wash!
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drew Simmons
Clean. Friendly staff. Comparable prices.
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Billy
Great pet store, but a little pricey
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cocolefleur
Always polite and helpful staff.
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Mike Bador
Friendly staff.
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radcliff billings
Great place
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Andrew Frost
Not bad