Charleston Bicycle Company

Category:	Bicycle Store
Address:	1319 Savannah Hwy, Charleston, SC 29407, USA
Phone:	+1 843-571-1211
Site:	charlestonbicyclecompany.com
Rating:	4.1
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 12–5PM

Location

Photos 32

Reviews 10

A Private User

I could not imagine a better experience than dealing with the guys at the downtown Charleston Bicycle Company shop! Ive been riding since I was little and wanted a new bike when I moved to Charleston last year. I bought an Orbea road bike from Charleston Bicycle Co. about 8 months ago and have only nice things to say about the bike, the store, and all the employees Ive dealt with. They recommended the best bike for my needs, took the time to fit me perfectly, and have performed all services in a timely and professional manner. I have now been in the shop 5 or 6 times for various reasons and dealt with 4 or 5 different employees, all of whom have been extremely accommodating in every way. I have a long drive up the east coast coming up and the guys at Chas. Bike Co. helped make sure my bike rack was mounted properly and my bike was securely fastened in the mount. I dont know why they got a 1-star review from someone earlier this year, but I would recommend the downtown store and its staff to anyone I know. I actually look forward to bringing my bike in for servicing because of the way Im treated both as a rider and as a customer.

Jeff Small

I live two hours away and drove in on a Saturday morning to purchase and get fitted for a new bike. The team (and yes, there was more than one person who helped me!) was spectacular. When I arrived, my bike was already up on the fitting stand and Mike (who I had spoken to several times on the phone and was outstanding at keeping me up to date on sizes, stock, availability, etc) was standing there, tools in hand, ready to get me sized. Once we took measurements off my old bike, Mike and the guys got me all set up on my new Cervelo, and turned me loose on the neighborhood roads behind the shop to test out my new bike. While I was getting settled in, Mike was riding alongside to show me around where I would be riding, and take additional looks at my fit from the perspective of riding alongside. I could not have asked for a better overall experience. Seriously. Ive travelled all over the place visiting local bike shops and some are great and some are just bad. This one is in the "great" category. Theyre friendly, knowledgeable, passionate about cycling, and most important, they *help* you. I would go back to them in a heartbeat.

Jomar Roberts I

Best bike store in Charleston South Carolina. I have bought bikes from both major stores in Charleston and lived in the area biking for several years. The guys at this store, manager Brian, and owners know bikes inside and out. Through the Lords will they helped me, a novice cyclist, complete my first triathlon a half Ironman. Great bikes, great service, truthful advice and guidance in all aspects of riding and training. I purchased my sons (favorite ever) bike from here, a completely different type (BMX) and their former prorider gave us top notch truthful information and an excellent choice with customization just for my little guy. Thanks again guys, see you soon! God bless JSR I MD

Rhonda Linsky

While I understand no one wants their shop to look like the ghetto, I do understand that things happen. Sadly the employee (I assume the manager) doesnt share that view. Today after being caught up in crazy bumper to bumper traffic and my car attempting to die due to overheating, I parked in the parking lot outside of his shop. Then he came out being very inconsiderate about not wanting it to look like Autozone and for me to close my hood. The man was so rude and disrespectful and at one point attempted to mess with my car. Although I am not an avid bike rider, I know people that are. I will be sure to let them know if he treats me like this, I cant imagine how rude he is to customers.

David Kalb

Flew in on the Memorial Day weekend and rented a road bike for me and a hybrid for the wife. First, it was hard to find a road bike to rent in the area but they hooked me up with a nice Orbea for a decent price. They went out of their way to make sure I had all the "normal" things (saddle bag, patch/tire levers CO2), and a good fit but because I also had it for 4 days, they loaned me a pump as well and made sure the bike were nicely secure on the rack before we left. They were very willing to adjust their schedule so I could drop off the bikes and still make my flight out. Overall, very professional and very accommodating. I would highly recommend them.

A Private User

College kid with a new roadbike- I need someone to put the bike together, and also need to buy some peddles and shoes, easy enough, right? These guys completly blew me off and would hardly work with me after I asked if they would be willing to work with me on pricing since I was going to be buying the peddles and shoes from them as well as have them put the bike together. Guess they do a lot of business, because they werent working for mine. Went downtown to the Bicycle Shoppe and they set me up. Ill never go anywhere else.

Jeb Brigman

I have had the joy of working with Jeff and Brad on my bike. After getting into a pinch and needing some last minute help Brad worked with me to do everything to get my bike back on the trail. I have also spoken with Jeff at length about a long term goal for cycling and how to best build up my bikes. The amount of knowledge from each one of these young men is vast. I look forward to a lot more work with them. And with the store right on the green way its easy to drop by on my bike rides.

Hannah Skelton

Every time I have been to this shop over the years they are available to help me and they always have. And they genuinely care about you. I suffered a bike accident and took my bike in a couple weeks later to have it fixed. I felt funny on it later that day on my commute to work. I called them and they actually came out to make sure me and the bike were ok. Bike was fine. Turned out i was just still dealing with a slight concussion. Very knowledge and caring people. Great place!

Howard Kurtzman

I had a serious problem trying to remove a broken pedal from an exercise bike. I brought the pedal still attached to its arm into the shop on a busy Saturday afternoon. I was almost immediately greeted and asked about my problem. The gentleman knew immediately what the problem was, educated me as to what I was doing wrong, and immediately loosened the pedal from its arm and did not charge me for his services. Excellent customer service! I will certainly return to this store.

Ben Burd

I bought a bike through Jeff at the shop them several months ago and have worked with him on adding accessories. Throughout the entire process he was good about finding me what I needed and making sure I didnt go overboard on items that I would never truly use. Made it feel like I was getting an education along with a good deal. Grateful to have some guidance as I am starting out in the hobby.