Toys"R"Us
| Category: | Toy Store |
| Address: | 3405 Clemson Blvd, Anderson, SC 29621, USA |
| Phone: | +1 864-225-9012 |
| Site: | stores.toysrus.com |
| Rating: | 3.4 |
| Working: | 10AM–8PM 10AM–9:30PM 10AM–9:30PM 10AM–9PM 10AM–10PM 9AM–10PM 10AM–8PM |
Location
Photos 80
Reviews 51
AL
Alexis Pons
The employees are horrible! They, manager included, followed my children around for 30 minutes harrassing them. My children are 12, 11 and 10 and are plenty old enough to be partially unsupervised while in a store. I was always 1 or 2 aisles away and heard 90% of what they were saying to them. I then overheard the "manager" Mallory (who told my children it was illegal to sell anything to them and they werent allowed to make a purchase) call the front of the store and tell them not to sell my children anything. I found this to be quite unnecessary, they werent doing anything wrong. Toys R Us is a childrens store, why are the employees acting like this towards children?! After about 10 more minutes of listening to the employees bad mouthing my children, I went to the front and asked for the manager. About 5 minutes later, Mallory walks up. I recognized her as the one that called the front of the store and proceeded to ask why she was harassing my children. She then had the nerve to tell me she was not bothering them, she just asked them a few questions and that it was illegal for them to be "alone" in the store, mind you I was an aisle or two away thr majority of the time. She also told me that, at Toys R Us (a childrens store) they wont sell anything to anyone under 17. Last time I checked children shopped at toy stores and could buy whatever they wanted regardless of parental supervision. After about 5 minutes of trying to explain to her that they were doing nothing wrong and the harassment was unnecessary I got so frustrated with her lying that I left our 2 carts of merchandise, took my children, and left. I will never step foot in that store again. I have also called customer service and opened a complaint. Do yourself a favor and never go into this store!
A
A Private User
This old store needs a makeover, but money should not be spent unless the team is going to care for the new fixtures. The bathroom (women/girls) is always FILTHY. I know that the years have taken their toll and that old hardware left "scars" when it was removed, but every surface is grimy. I am talking about grey dust on the walls that looks like dryer lint. Scum on the counter that you can scrape up because it has obviously built up over SEVERAL days or weeks. I have cleaned restaurant and store bathrooms as part of my former jobs. It isnt fun but its not difficult. Get some rags and spend an hour or two scrubbing up!
MA
Matt Dabney
Typical Toys"R"Us combined with Babies"R"Us location. I may not be familiar enough with Toys"R"Us in general to know if this is standard, but this location doesnt appear to have been updated much at all since the 90s. The selection is decent, though it might not offer as much for young kids as others since it has been combined with Babies"R"Us to offer baby supplies as well. Inside, things seemed a little tight when I was there last as there were pallets in the way near the checkout registers (not sure if that is typical). The surrounding area and parking lot seems slightly rundown. Decent store overall.
A
A Private User
1. Hours of operation online are incorrect.
2. Their employees do not take care of this location. Parking lot is always filthy, restrooms are as close to using an out house as you can get.
3. Return/ exchange policy is non existent, if u don't have a receipt then your Out of luck.
4. Forget about getting an intelligent employee to either help or answer a question. There isn't one at this location.
5. Phones. They don't answer them.
6. Really wish there was another Toy store close by, or I would NEVER shop here again.
YO
Yolanda Thompson
I dont understand why this Toys R Us keeps hiring unprofessional people. They cant help you inside the store, and then when you call to try to get a basic question answered you get put on hold over and over again. Every year I try to give them another chance thinking hopefully they hired people with just a little more professionalism for Christmas. EVERY YEAR I AM DISAPPOINTED! Ill fight traffic in Greenville before I go back to this location.
FE
Felix Li
I just found out that the baby formula I purchased has already 2 months passed expiration date. You think this is the store you can trust for baby stuff, but NO.... I just cannot imagine if I my wife didnt pay attention on the expiration date and feed my 2 month old baby with this formula. I will not buy anything from this store anymore, beside stuffs here are expensive anyway. Be aware.
JA
Jahazi Young
This place keeps selling out a toy Im trying to buy for my nephew and when I ask them to hold it for me for a couple of days they dont, if you ask me nobody should go to Toy R Us, everbody should go to target or Walmart.
KA
Kamau Gillard
We were invited to a party to celebrate my sons birthday..they invite children to come celebrate there birthdays once a month for birthdays in that month. They give your child free gifts as well
MC
McKinsey Craft
Could not find the you I was looking for to give my nephew whos turning 4 next Friday. Asked more than one associate to assist, one of which was sleeping on the American Girl display.
CH
Chad Ritchey
The attempt to jam a little bit of everything actually hinders the stores now. Guess more online shopping for us.
CH
Christopher Chance
This building really needs a face lift! As far as the retail side of things, its the same as any Toys R Us.
SA
Sarah Thompson
The building is a bit old and disorganized but in general most of the staff is helpful and pleasant.
T
T L
Very expensive. It has a lot of toy options. The workers are usually helpful. Always clean.
DE
Destiny Sykes
This place is wonderland for my daughter I can find anything she wants all in one place.
J.
J.P. Geiman
Understaffed, toys are not always well organized and the displays are not kept up
JE
Jennifer Melton
The mangers are rude! Im so thankful i dont have to deal with this toys r us!!!!
TA
tabitha catron
Lots of toys, lacks organization in areas, could use some updates and such
BO
Bobby Gowen
Best toy store ever. Excellent service and super friendly staff!!!!
SH
Shawn Ramsey
This place has gone down hill tremendously from when I was a kid.
KA
katy meeks
Who doesnt love a toy store! Only one I know of in anderson, sc!
SH
Shannon Roper
Nice customer service with great, late hours before Christmas
UN
Unknown Gamer
Its packed but has a variety of options this time of year
CI
Cindy Weir
Overpriced and not a great selection for age groups.
CG
[email protected] Gill
Expensive yet has everything a child may ask for
MA
Mack Williams
The store manager and supervisors should be fired
A
A Private User
I like your toy r us kip up the good work
LI
Libby Sanford
Cashier was rude to a child over change.
AL
Allison Laney
The kids love this place. Toy overload
RI
Rich Bagwell
What can I say, Im a Toys R Us kid.
BE
Beth Wilson
Has a large variety of toys in stock.
TA
Tae S
I feel like an kids everytime Im here
ME
Meredith Eckard
Small, but decent selection of games
DE
Debra Rudder
Who dont love this store Great place
ME
Mershca Robinson
Needs updating bad services
CO
Cody Crooks
Fun place even for adults.
LA
Larry Clark
Limited high price toys,
TO
Tobias Flowers
Lots of items in stock
SU
Susan Robinson
My baby girl loves it
DA
Danielle Sewell
Same toys r us as any
KR
Kristy Raap
Great toy selection
AU
Austin Henderson
great toy options
GE
Gene Smith
Great selection
CA
Catherine Gordon
Dirty old store.
BR
Brett Howard
Fun for all ages
DA
David Hughes
Kids loved it
WA
Wanda Weldon
Fun store
MA
Martha GibbyCheek
Loved it
JA
James Wright
To high
PA
Patrice S
Great
CH
Cherie Stover
Great
DA
David Almy
Small
35 most recent searches
Other organizations
Photos
Photos of comments
