Category: | Baby Store |
Address: | 1410 Kenneth Rd, York, PA 17408, USA |
Phone: | +1 717-764-1300 |
Site: | stores.toysrus.com |
Rating: | 2.7 |
Working: | 10AM–8PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–10PM 9AM–10PM 10AM–8PM |
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Steven Horn
We purchased something not in stock and they ordered it for us. Said 7-10 days. We left phone number and email, repeated several times, had them repeat it back because they continuously kept getting it wrong, paid in full and left. Days go by and we notice on the receipt both the phone number and email were wrong. We called up and sure enough it had been there for days. When we went to pick the item up, our identity wasnt verified till after it was marked as picked up and already being brought from the back, and the register lady disappeared before we picked it up. The stockroom person bringing our large item out had no clue who we were and just asked us if we were the ones getting the item. We took it and walked out the store, setting off the alarm. Nobody stopped us. The continuous harassment of signing up for a credit card by every employee you encounter is also extremely annoying. We get it, its posted all over the store about the discount youll receive. No need to force the cashiers to regurgitate it to every customer. The combination of all that, the fact theres really nothing they sell thats unique, and their prices are the same as other stores, means this location will never receive our business again. Anything desperately needed from babiesRus will be bought online.
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Holly Gorman
Its a smaller store, so not the biggest selection, but overall not a bad experience
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Vanessa Castro
Ask for help. They told me someone would be right there. No one ever showed.
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Alan Bocchini
Grandkids are us....