JCPenney

Category:	Department Store
Address:	80 Viewmont Dr, Scranton, PA 18508, USA
Phone:	+1 570-346-8401
Site:	stores.jcpenney.com
Rating:	3.4
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 100

Reviews 6

Chris Matthews

The watch department is horrible. Waited for over 20 minutes and then people who just walked up were helped before me and ended up not making a purchase. I was then ignored a second time as she helped a different customer. At the time it was not busy at all. There was only one customer ahead of me in the beginning who was waiting for a manager due to a watch that was being repaired for several weeks now and they too were unsatisfied with the watch department. This is not the first bad experience Ive encountered here. This was the 5th time and most certainly my last visit to this department. The associates are uneducated in the watches they sell and I recommend you to do business elsewhere. They have tried to sell me batteries for watches that are solar powered. I had to show an associate how to program a watch there before. I was turned away several times because they did not know how to remove links from a watch. Big thumbs down.

Carol DiPietro

My experience at JC Pennys on Saturday was extremely frustrating! I had a coupon and went to a register where the lady said Im with a client and go to another register. I went and that cashier was totally confused with another customers coupon. I left and went to the next register and the line was 10 people long. Finally getting service the cashier wasnt certain if my coupon would work with my purchase! It finally did and after over an hour in the store I was totally frustrated ! Lines were everywhere and cashiers were very few and in between. I will never shop there again. Your prices are high and the service leaves a lot to be desired. I will make sure all my friends and family are aware of the poor quality of service. Carol DiPietro

Chris Lenga

I dont shop here often, but when I do, they typically have a decent selection of items. Reasonable layout with tons to choose from. Prices are average as most stores, so if its something you dont have to try on or know your size, definitely order online.

Jade Risner

JC PENNY raises the prices when they have there so called "sales". Look under the sale price!!

Autumn Rose Speckhardt

Always has great sales and the employees are always so helpful and knowledgeable.

Larry Love

Nice changing rooms, unattended so good for smushin