Category: | Sporting Goods Store |
Address: | 827 S 9th St, Philadelphia, PA 19147, USA |
Phone: | +1 215-923-5466 |
Site: | tripleplaysports.com |
Rating: | 3.8 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–4PM Closed |
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jeanine johnson
I dropped off my childrens uniform shirts to be embroidered on August 21, 2015. I was told they would be ready on August 28, 2015. I came in around 8:40am on August 29, 2015 with my receipt, and after waiting about 10 minutes, I was told they couldnt locate my order. They said the girls who work in the back would come in @9am and theyd be able to find it. I was a little agitated because I had to be to work @9:30am. The guy behind the desk didnt seem to care that I was upset. He remarked that theyd opened at 8:30am out of convenience and they needed more time to locate it. I explained that I needed to be to work @9:30am and that I wouldnt be able to pick the shirts up any other time because my work schedule conflicts with the hours the store is open and my children need the shirts on Monday. The guy behind the desk just ignored me. Without any other choice, I decided to wait for the girls to come in. When they came in, one of them told me my order wasnt finished. I was extremely upset because I was told the order takes a week to be finished. They had an extra day and still didnt finish it. I asked why didnt they call me and tell me that the order wasnt going to be ready. The guy behind the desk ignored me again. An older gentleman came over to me and spoke to me like I was a person, unlike the other jerk who acted like I had done something wrong. The older gentleman explained that they would finish the order immediately and he even issued me a refund for my purchase. I wasnt looking for a refund; I was looking for professionalism and even an apology from the guy behind the desk. The store didnt hold up their end of the bargain, yet he treated me as if I was beneath him. The order was finished around 9:20am and I was a couple minutes late for work. Ive been going to this store for the last 5 years for my childrens uniform shirts. After this experience, I will NEVER set foot in this place again. I will take my business to a place that employs people with decent attitudes who dont act like you owe them something. I sort of feel bad for the older gentleman because he was nice and he tried to make up for the jerk behind the desk, but it just wasnt enough. The rude jerk should have apologized and tried to remedy the situation instead of ignoring me for no reason. His poor attitude just lost the store a customer.
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Mary Mac-Tor
I was in line as the other customers waiting to be attended, but the old guy at the register cut me off and started attending the customer behind me. I told him I was the next one on the line and I was just picking up... and with a bad attitude, grabbed my receipt and called another worker to go on the back to find my order. After waiting for like 10 min. finally, someone brought my order up front. I paid and left, when I got to my car, I was checking on my stuff to see if everything was ok, and there was a pair of sweat pants missing. I went back to tell the guy what was missing, and he said that everything was in the bag, he even implied that I stole the pants and came back for another pair. Its my mistake for not checking my bag before leaving the store, but still, he doesnt have to be so RUDE. Thanks God, I dont have the need to steal from no one. Like another person said, probably its because of my etnicity (Im hispanic) because I noticed that the rest of the customers were treated in a kindly way...
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Caleb Radens
I had a custom logo I wanted to embroider on a jacket. They digitized it and made me a proof. The proof looked fantastic and I was very pleased, so I went ahead and had them embroider a jacket. Sadly, the final product looked very different from the proof - the colors seemed to change. One of the guys that works there, an older gentleman, is very rude and short-tempered. The other employees are very friendly and helpful. The total process only took a couple of days, but Im very displeased with how different my proof and my final product looked. Id recommend going somewhere else if you care a lot about how your logo ends up looking.
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Autumn G
When a friend and I stepped into the store. We were ignored and pushed off into the side even though we were customers. After someone who came in later got attention and we didnt, we tried to get the attention of someone behind the desk who cut us off mid-sentence and then practically dismissed us. We finally got help from another worker. However the whole experience was very demeaning and rude and I think could be attributed to my black ethnicity since other people were helped immediately and more nicely. . I will never buy shirts from there again, and I advise you not to as well if you have any self worth.
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Semira Streets
GREAT pricing, great service, and very very friendly. You cannot ask for more than that. They worked with me a did my items overnight so my children were able to have them the next afternoon. Their faces lit up when we came back to pick them up the next day. This is the only place I go to and tell my friends and family to use. I currently have a closet full of items I am going to get done this weekend. Very much recommended.
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Louis Rossman
Outstanding service and quality from high school lacrosse thru college skiing and lacrosse to banners and magnets for a the best bread business I the world. Triple oaky has helped advertise and support all of these effots-jackets, tshirts, banners, hats,signs and magnets.
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Andrew Ungaro
They guys (And Gal) at Triple Play Sports do the best embroidery work I have seen.. They make my logo POP right off the shirts and jackets they do! Would recommend them to anyone.. AND, their pricing is right there with their competitors . Andy @ Bel Air Automotive
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James Donald Sr
Ive been dealing with them for at least 7 years. Never had a bad experience with my order or pick ups. My only concern is that its very crowded in there. Other than that everyone is nice and cordial to me. The owner(Frank) is very cool.
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jasmin Johnson
I have been getting my daughters school uniform tops done there for roughly 5 1/2 years..no complaints from me. Great job
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Stephanie Griggs
Ive been going here since my daughter started kindergarten she is now starting 8th grade. Always good service.
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Mike Perrotti
A locally-owned family business with super friendly staff and excellent service. Highly recommended
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M. Holmes
Great, fast service. Quality team uniforms, hats, and team shirts. Very dependable.
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Khanh Ngo
great work and they will get it done in a few days or even the next day.
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Kyle Campbell
Kicked out two Veterans, including a Purple Heart Veteran. Anti-America
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T Wms
Happy with staff and products each time! Thanks Triple Play!
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ebony grant
!!!!!They get the job done!!!!!
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Kirk Starchia
Great place
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robin moses