AT&T

AT&T, 8 E Germantown Pike, Norristown, PA 19401, USA,

Category:	Cell Phone Store
Address:	8 E Germantown Pike, Norristown, PA 19401, USA
Phone:	+1 610-275-2486
Site:	att.com
Rating:	3
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 11AM–6PM

Location

Photos 12

Reviews 7

Ian Reynolds

I went to the store to deal with a malfunctioning phone under warranty. Even on a quiet Sunday morning the staff were not focused on solving my problem and getting me out of there. It took a lot of time to find out that it would take 2 days (if I paid for expedited shipping) and potentially a $100 deductible to get a new phone, even though it was a well recognized flaw with the phone. Then, 45 minutes into an hour long visit they tell me I could go to a different location and get a new phone immediately. At the end of this frustrating visit I asked the manager "How long should it have taken to do this transaction?", because I was pretty frustrated. "It depends" was the answer, which to me highlights the total lack of focus on prompt and effective customer service. Unfortunately, this AT&T experience is totally predictable.

Shelly Jackson

Employees are knowledgeable and always help you to the best of their abilities.

Shahed I Noyon

Many top notch devices were not in store inventory when I was there.

Steve Goldberg

Andre did a great job helping me get a new phone. Thanx Andre!

Duke 1977

I went here twice this weekend and received excellent service.

Bava Anand Mani

Worst customer service experience for my plan upgrade.

Lauri Mencken

Always attentive and helpful!