AutoZone
| Category: | Auto Parts Store |
| Address: | 3281 PA-940, Mt Pocono, PA 18344, USA |
| Phone: | +1 570-839-1454 |
| Site: | autozone.com |
| Rating: | 4 |
| Working: | 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 8AM–8PM |
Location
Photos 100
Reviews 38
ST
StarzXFP
This place blows. Every single time I come here there is either nobody here or 1-2 customers in the store, yet the service is non-existent. They still fail to acknowledge when I need help and they are extremely lazy whenever you actually ask for something, and lack knowledge. The workers would rather talk and slack off than help you. I wanted a code read, I was the only one there yet it still took the guy 10 minutes to grab a scanner and come outside, as well as complain that its cold outside! As a customer walked in, he helped him first even though I was waiting... of course the other workers there didnt care so. Another time I came in for a battery replacement to be told he couldnt do it cause he didnt know how to unplug a module sitting on top of the battery (what?). I ended up doing it myself later, but I waited around 20 minutes for him to come back out and give me a jump. The other guys, once again slacking and not caring, talking to customers about personal bs. A guy leaving his shift actually came to help me since the others didnt care. The manager also has some kind of personal prejudice against me and refuses to look at me let alone service me every time Im there. Crap service, inflated prices... Go to NAPA down the road Ive had better luck with them.
MI
Michelle Meaney-DeMarsh
On my way to AutoZone I cut my foot pretty badly and they took out their first aid kit and gave me bandages and helps me clean up then they helped me get everything I needed to get which was brakes calipers and I dont know something else. I asked them if they knew anything about a warranty and they said will let us look and they went on my account and they found that four of the five things I was buying who are on warranty and I had to pay $274 to buy everything but then when I brought everything back they return to me $210 my mechanic only charge me about $100 for the work so basically I got my brakes rotors and calipers redone for $164
KI
Kim Keiper
Terrible service waited two weeks for a part that was supposed to be in one day. Excuse was warehouse messing up orders. Gave info three times to clerks. They never answer phone when you call it rings then disconnects you. Will not shop here again
YE
yen2go home
Very helpful staff. Even helped me put on my new windshield blade. I dont know how to and that was very nice of him. Being a chick - mechanics take advantage of my lack of knowledge so I always appreciate free help !
HE
Heather
Though very helpful, they do not have things needed a lot of the time. Understandably they can not stock everything, but to help jump a customer you would think they would have a jump pack. No they do not.
LU
Luke Trialer
NEVER PICKUP THE PHONE. WALK AROUND WHEN THERE ARE NO CUSTOMERS AND STILL DONT PICK UP THE PHONE. THEY DONT PICK UP THE PHONE WHEN THERE ARE CUSTOMERS IN THE STORE? NOT LIKELY.
PA
Patricia Entwistle
Love out auto zone rewards program. Staff is helpful...get out parts when we need them. They rent out tools and have free engine light diagnosing.
NA
Nadine Harraway
I had a young man come out to my car and took his time assisted me in getting an understanding on what could be the problem with my car
SC
Scott Alpert
Extremely helpful staff here continually goes above and beyond. Helped my fiance change her battery in an emergency.
RI
Rich Keyes
Little pricey for what my friend needed and had to settle for because of lack of choices by brand desired.
PE
Penina Scullion
Very helpful and knowledgeable service. Happy to see AutoZone is proudly employing veterans.
JS
Js Tuning
Great Parts Supplier..They do whatever they can to resolve any issues, Amazing Employees
KE
Kevin Kearns
Its an auto parts store... just dont be in a hurry. No such thing as fast here
JO
Joseph McGee
Never had any reason to complain. Knowledgeable and helpful staff
JU
Justin Scott
Always busy long waits. Never answer the phone when its busy.
CL
clark labarre
They have the parts I need most of the time when I need them
BR
Brian
Hire some help, shouldnt take 30 mins to get checked out.
RA
Raul Reyes
Excellent place ,easy stuff to find,great Employees too.
HE
Heather Graham
Always ordering the wrong parts.......slow and rude.
JA
James Pinckney
Customer service is prompt, attentive and friendly.
JO
Joseph Clark
The wait time for fuses was absolutely ridiculous
JE
Jesus Segura
You found almost anything for your car there.
IA
Ian Wuscher
Very helpful employees. Convenient location
J.
J. Pal
Friendly service and open till 10 pm
HI
Hitassasin Rivera
Great place to shop for car needs.
SE
sean johnson
Most of the guys know cars.....
AL
Albert Lotito
Good selection. Under staffed
KA
Kandia Haynesworth
Very professional and helpful.
CE
Celenia Laboy
Always have parts that I need
GL
global marketing
Late hours, friendly service
AL
Alonso Wilson
They are very efficient
TR
Trev Smoove
Very Helpful staff.
VE
Veronica Laster
Service is great.
AL
Alvaret Crosby
Close to Walmart
RU
Ruben Esquilin
Friendly workers
DO
Donna Ambrosio
Great service
MA
Matthew Quinones
Kool people
LI
Lisa Kalapnath
Good
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