Raymour & Flanigan Furniture and Mattress Store

Category:	Furniture Store
Address:	9 Cabot Blvd E, Langhorne, PA 19047, USA
Phone:	+1 215-269-9615
Site:	raymourflanigan.com
Rating:	3.4
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 100

Reviews 8

Megan Smith

Had a great experience while purchasing my first new sofa. The salesman found me exactly what I wanted at the price I could afford. It wasnt until they delivered the sofa in my living and took off the packaging that I saw it was red, not brown like I had ordered. The delivery men checked their paperwork and it all said that the sofa should have been brown. So back on the truck went the red sofa and they told me to call the store to find out when the right one can be delivered. I called and the supervisor of custom service Felicia told me she would contact the warehouse and find out what day the new one could be delivered. My grandparents who live next door to me were having a recliner delivered by them(I had recommended them due to my "good" experience that far) the following day so I figured they would just have to put the brown sofa on the same truck as the recliner and deliver it the next day. NO it couldnt be that easy they need an extra day to make sure they dont make the same mistake again and to figure out where they went wrong. Really how much time does it take to look at a couch and decided whether its red or brown? So now Ill be without a sofa for a total of 3 days and what do I get for compensation? Just the $90 delivery fee refunded. I work in customer service and can not image ever letting a customer be as unhappy as I am now. When I told Felicia that I will never do business with them in the future her response was "Okay Thank you Good-bye." They really dont care about the customer here after they get your money.

Bobby C

We had a great experience when we were purchasing bedroom furniture....of course anyone loves when you buy their products. We were told that our furniture was put in the warehouse on hold, because we were getting the whole bedroom remolded. So in the weeks to follow, when we made our payment, the lack of communication was very disappointing. No one not even our sales person Terri, (we even had Clifford look over our paperwork) attempt to tell us that 2 pieces out of 6 pieces were on backorder and not available until July 5th. My fiance was very upset..because we received a phone call the day before our delivery. What??? They offered us a 50 dollar gift card to the store....ooooh REALLY??? Its a shame that what started to be a great experience and was ruined by the lack of communication.

William McGettigan

Salesmen are fine but accounting and back office support are far from helpful. Would not recommend based on experience following the sale.

Natalie Santiago

Great selection . Staff is very helpful and not pushy like other stores. Cant beat their prices !

Melissa Hertenberger

Quality furniture store with many options and nice sales people

Howard McGoldrick

Didnt buy furniture this time but had good experience

Deneise Lewis-King

Salespeople dont smother you. They let you shop.

Camille Martuscelli

Very nice staff