Babies"R"Us

Category:	Baby Store
Address:	250 Mall Blvd, King of Prussia, PA 19406, USA
Phone:	+1 610-962-7820
Site:	stores.toysrus.com
Rating:	3.1
Working:	10AM–8PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–10PM 9AM–10PM 10AM–8PM

Location

Photos 9

Reviews 8

Cheryl Lynn Hutchinson

I really didnt even want to give one star. I am due to have my first child and am a bit clueless as to what I really need and whats very important to have. Well....I saw that Babies"R"Us has a "personal registry shopper" that will help you along the way. After my first appointment I walked out even more confused then I did when I walked in! This women was alittle helpful but left me after 5 minutes (meanwhile store was not busy) and I had made reservations online and booked 2 30 minute appointments so I had enough time. As I stated I couldnt handle it plus she was picking out the most expensive items to put on my registry starting "why should it matter how much it cost, your not buying it!" REALLY?!?!?! Well I do care about my family and friends and their budgets. Skipping ahead....I decided to give it another shot and made 2 back to back 30 min. Appt. again and it was ten times worse! This employer just handed me the scanner and price of paper (a checklist) and sent me on my way. This time I gave up and walked out in tears! 1 month later I schedule a 3rd visit and it was worse or about the same as the last 2 times! Why on earth do they offer to have a "personal registry person" help you out when that is not the case at all. I even scheduled appointments and there were other shoppers looking for gifts off someones registry to buy and I was told to wait even though I had gotten there first and had an appointment. I heard other stories of babies r us handing out registry welcome bags with items to use for the baby and to thank you for choosing their store. Nope! Didnt happen here! I dont really care too much about that but I am planning on having a second child and will either register at target or Amazon. I just wanted to make it simple for my guest and register at one store and one store that specializes in everything you need. Now I have to go back in there and return some items which Im sure will be a hassle and ask questions regarding other products. I did all my research this time tho! I thought Babies"R"Us would take the stress out of me being a new mom as well as inform and make me knowledgeable of products that I definitely should have on my registry. I was thinking about going to the Montgomeriville store to see if it was any different but its a far drive. Well I guess Ill see what happens. The sad part about all this is while I was registering I was also buying items I wanted ASAP which turned about to be close to 700.00. With no help and no one to even stop by to see how I was doing I think I did a pretty good job but it took away a lot of my time googling products, seeing whats the best and if its that necessary. For a store that specializes in this I am highly confused and so disappointed and you would think Im giving them a ton of business so please lead me in the right direction or give me some knowledge of products Im asking about instead of me having to pull out my cell phone every time I wanted to scan an item! Another factor in all this.....you would think they would step up there game due to people using the web to buy stuff like this now and also all the bonuses like thank you bags and discounts etc.....if I could do it again Id Probably choose Target and Amazon! What a big disappointment!

Sarah Silveri-Miller

Very helpful staff. A little hard to find if youre not familiar with the area but your GPS should do the trick.

Zach Cain

November 5th and they are blasting Christmas music all through the store. I feel like Im losing my mind.

Lee Guo

Big store with good selection abd helpful staff. Love it.

Katie Mitchell

Great selection, enjoyed a free parenting class here

Tom Macrina

Large store. Many options. Staff was very helpful

Sean Rutledge

Its a BRU/TRU combo store. Nothing special here.