Family Eyecare Center: Eye Doctor, Optometrist in Hatfield, PA

Category:	Eye Care Center
Address:	190 Forty Foot Rd #106, Hatfield, PA 19440, USA
Phone:	+1 267-263-4478
Site:	hatfieldeyecare.com
Rating:	4.4
Working:	10AM–2PM 10AM–2PM Closed 10AM–2PM 10AM–1PM 10AM–1PM Closed

Location

Photos 17

Reviews 17

Elizabeth T.

I have seen Dr. Chacha at Family Eyecare Center for the last two years, but I will never go there again. She may be a fine eye doctor with a new, clean office, but she is NO professional. I recently saw her for an exam and to order a new supply of contacts. The exam went fine (other than airing her grievances with insurance companies the entire time and explaining in too much detail about how she is or isnt reimbursed), but she then attempted to charge me fees that are covered by my insurance (verified prior to visit). Upon showing her documentation of my coverage, she became very angry, refused read it or to "deal with me" in an adult manner, yelled things such as "get out" or she would "smack those contacts right out of my head," and then proceeded to call 911. Yes, 911, because this was clearly an emergency and an appropriate use of emergency resources. Needless to say, I am no longer a patient of hers and I have taken the situation up with my insurance company and the better business bureau! It was a terrible experience and I would NOT recommend this place to anyone.

Jennifer Higgins

I love to support local businesses but am sad to say that I wont be back to this eye doctor. I called today to request my pupillary distance (pd) measurement (ordering cheap rx sunglasses online) and they wouldnt give it to me. This is after I ordered frames through them. Disappointed that they wont give this information out, and since I need to go somewhere else to get it, I would rather give one place my business. Buying glasses through them with my insurance was very expensive so I figured the least they could do is give me the measurement so I could get one cheap pair!

Carolyn Nicole Hadka

I scratched my cornea yesterday, of course it didnt get bad until the middle of the night. I followed up at Family Eyecare Center this morning and I was seen right away, even though its a holiday weekend and they arent seeing patients. Dr. Chacha spent about 45 minutes with me, made sure to go over what drops/ointments to use, and explained why exactly my vision is hazy (my most disturbing symptom!) She is also following up with me tomorrow on a Sunday. Above & beyond treatment! I would definitely recommend!

Leah Luong

I really love everything about this Eyecare Center. My son and I have been coming here for the past 2 years and everyone is so friendly and welcoming at this office. Dr. Chacha is very knowledgeable, professional & personable. This truly is the most pleasant experience I personally have ever had at any eyecare office and I have been wearing glasses/contacts for the past almost 20 years. Give this office a try, you will not be disappointed!

Sary R

Neena and the staff was VERY HELPFUL!. Besides checking out my eye exam, she went above and beyond and notice the redness in my eyes were damaged from wear out-dated contacts. Neena prescribed me eye drops to help the redness and it worked! Ive been to many eye doctors and no one mentioned about the over-dried redness in my eyes. I am glad to be taking care of it now, thanks to Neena. I highly recommend this place!

Niranjan Vyas

It is a special outfit, patient is being cared beyond satisfactory. My nephew was a patient here for eye checkup and spectacles, he was treated very nicely.We recommend to visit once, I believe you would like it and you would be a permanent customer for eye check and spectacles. Irate it 5 stars Niranjan Vyas

Tammy Graham

I had a great experience at Family Eyecare Center. I was getting fitted for contacts for the first time, which is something that I knew would be difficult for me. Dr. Chacha was VERY patient with me and kept helping until I eventually was able to get the hang of it. I would definitely recommend this place!

Julianne Koerner

Best eye doc anywhere. Ive recommended Dr. Neena Chacha to all of my friends and family. My daughter and I have been patients of hers since the day she opened in Hatfield and have no complaints whatsoever. Keep up the good work Dr. Chacha. See you soon to get contact lenses for my daughter.

Katie Thomas

Had a great experience picking out my eyeglasses here. I go to a separate doctor for my exams so i cannot attest to that, but when I came in with my prescription they were extremely helpful and I got a great pair of glasses that I love at a reasonable price!

Laura McGuigan

High Quality Eye care! Glasses are wonderful! Great Quality and great fit! Dr Chacha is a wonderful lady very knowledgeable and helpful! Reasonably price most was covered by my insurance. I highly recommend Family EyeCare Center to everyone in the area!

J Feds

Best eye exams Ive ever gotten -- Dr. Chacha is very thorough and knowledgeable. The staff is very friendly and professional, and even helped me pick out a frame to match my style. Definitely will continue to go here!

Jonn Abshire

My family and I have been going here since it opened, I can not say enough good things about this place! Very friendly, externally accommodating and professional.

Nonnie S

I have been going to Family Eyecare since they started. I have always had the best experience. Dr. Chacha is Great, very knowledgable!

Melinda Gaspar

The best experience I ever had Dr Chacha is the best and the most thorough I highly recommend her to anyone!

Manmohan Singh

I have visited family eyecare center. I am very much satisfied with their eye test service.

Deepak Adharapurapu

Excellent Doctor, Excellent frame options, excellent price and excellent service.

dale foster

Service was excellent,friendly and professional