Category: | Mazda Dealer |
Address: | 765 Carlisle St, Hanover, PA 17331, USA |
Phone: | +1 877-652-4389 |
Site: | championmazdahanover.com |
Rating: | 4.1 |
Working: | 7:30AM–8PM 7:30AM–8PM 7:30AM–8PM 7:30AM–8PM 7:30AM–8PM 8AM–4PM Closed |
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Anne Mack
Great Experience with Honest, Knowledgeable People After my local Mazda dealership lied to me and wasted my time the night before with the classic bait and switch that gives many car dealerships a bad reputation, I was very hesitant to drive 1.5 hours to Champion Mazda. I emailed Sarah Seitler with every question I could think of, all of which she answered promptly. Sarah made me feel more comfortable about making the long journey to Hanover, PA. When I arrived, she greeted me, the car was being prepped for me, and everything was exactly as she said it would be; ask for an ?on the road? quote to know exactly what you will pay, no surprises or hidden fees when you get there. Between Sarah and Brad Wiseman, all of my questions regarding my new Mazda3 were answered; it amazes me how little many other car sales people know about their product. If you are in the market for a new Mazda, Champion Mazda is the way to go, and was well worth my 1.5 hour drive. Their team is very polite and honest and makes the car buying process enjoyable.
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Adrienne Rose
Champion Mazda sold me the first car that Ive owned in ten years! Having just moved to PA from New York City, getting a car was on the top of my to do list and I checked out just about every dealership in Hanover (and beyond!). At Champion Mazda, I had the privilege of working with Sarah Seitler. She was well-informed, insightful, easy to talk to, patient, and not at all pushy like some sales people can be. When it came time to negotiate, I felt that Sarah treated me very fairly. Working with Champion Mazda to make this very important decision was a fantastic experience. I love my Mazda3 and look forward to my first service appointment so that I can thank Sarah in person for her wonderful guidance!
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Dani Graphix
Pushy salesman took advantage of me, a young woman in need of a car. The lady in finance talked about her personal life the whole time I signed papers as so I would sign and skip over adding unwanted GAP insurance coverage. I have canceled my coverage but still waiting 9 months later for my money back. I call them every month and they give me the run-around about how it takes 3 months, bla, bla, bla. to process. Of course they are always waiting 3 months for a bit of something or paperwork. Take your hard earned money to a better dealership.
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Private User
The guys they put behind the service counter here are a complete joke. Expect rude customer service, long wait times, and two office guys acting like they know about working on cars. Reality is, I doubt they can even change their own oil. Replace them with mechanics! Then issues wouldnt have to be explained multiple times till you get a bs excuse from a pencil pusher. Oh, and by the end of your visit youll find yourself thinking... "wow, this guy actually gets paid to walk back and forth getting coffee all day". Just watch
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A Private User
service department is top notch! the techs are ASE certified, mazda master certified, and also GM certified. they explained everything to me about my car, and compaired it to another car, just to make sure. rate are very comparible to most. id much rater have someone who specializes in my car then just a "run of the mill" place. this way i know my car is fixed correctly and not just 1/2 a$$ed. THANK YOU CHAMPION! a service customer and new car buyer for life!!!
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Scott S
Ive owned about 10 cars in my life and had mostly good experiences. Dealing with Champion was my first exceptional experience, by far. The deal I was given to me on a new Mazda was incredible and not matched at any other dealership where I searched for vehicles. The staff was professional, courteous and knowledgeable and the purchase was smooth and very quick. Id recommend Champion to anyone searching for a new or used vehicle.
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Bob Ziegler
We purchased a 2015 Mazda back in November 2014 from Champion Mazda in Hanover PA. The experience was very rewarding as we came away with a excellent vehicle. Was extremely impressed with the sales staff and our associate Sarah Seitler, in particular. She made us feel comfortable throughout the buying experience. Champion Mazda is definitely a low pressure, high value place to consider when buying a new car. Thanks, Bob Ziegler
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mike rogers
The best car dealership ever Im from new jersey came here to go to gettysburg and maybe come out with a new car lol well it took some time to approve and get all taxes together for new jersey but in the time all this was going on the salesman was telling us stories of the area and cool spots to check out the greatest experience ever I recommend this place to everyone and they will help anyone get a car
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Roy Cathcart Jr
I would highly recommend either purchasing your next vehicle at Champion Mazda of Hanover Pennsylvania and having your current vehicle or vehicles serviced there. They stand behind their vehicles and repairs and wont recommend any repairs you dont need. Ive had my vehicle serviced at Champion Mazda of Hanover Pennsylvania for the past five years and it has always left better than when it entered.
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Dustin Lehman
The dealer was pushy, knew how to get you to buy without asking questions, usually a red flag for a typical liar of a salesman, only saying what the buyer wants to hear and lied to us about financing. Originally we were told that our APR % would be XX but it was higher. Later we found out at signing that they did that so the dealership would get a $300 rebate from the bank, Ally.
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Kate Kramer
This was the WORST experience Ive ever had in purchasing a car. I got a car there and 3 days later the transmission blew! I called them and they said they didnt care. Do not buy a car from the awful place they do not care about you or your wellbeing or if you get stranded from their sale. All they care about is money!
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Amanda Martz
This is the best car buying experience I have ever had! Brad and Sheila were awesome and helped us get into a new vehicle when we always had to deal with buy here pay here lots. Everyone at this dealership is friendly and will go out of there way to help you.
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Deborah Conrad
Excellent customer service and a fun atmosphere. I am having them service my Jeep since the Jeep dealership is now owned by Apple Automotive and I was treated so badly there. I will only deal with Champion Mazda from now on. They are terrific!
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Bridgette Staples
Wow I finally got me a car I went to Chapman Chevrolet my sales person was the bomb his name is Mark Shaw thank you so much you made my day you you guys need to go to Chapman Chevrolet Ann asks for Mark hes the bomb thank you
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A Private User
I needed but could not really afford a car. They worked with me, found me financing, and gave me more then necessary for my trade in. Honest, reliable, and caring people!! Would recommend anyone and everyone!!!
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Quentin McDowell
Great people, great car, great price & great dealership. No hassle experience that exceeded every one of our expectations and met all our needs. Would buy from here again in a heartbeat.
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Katie Forbes
We just bought a 2016 CX-5 and love it. Our experience at the dealership could not have been better. By the time we left we felt like family!