Category: | Car Dealer |
Address: | 4161 Oregon Pike, Ephrata, PA 17522, USA |
Phone: | +1 717-859-7700 |
Site: | ephratajohnsauderauto.com |
Rating: | 4.5 |
Working: | 8:30AM–8PM 8:30AM–8PM 8:30AM–8PM 8:30AM–8PM 8:30AM–8PM 9AM–5PM Closed |
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Jason Butler
I have 2006 Chevrolet Impala, it now is non-warranty as it needs oil change, new parts as it got new muffler with exhaust pipe also. I am really please the service went great with their hard working and their respect, it make s me feel part of Chevrolet family to them at John Sauder. I would come back for any reasons if my car have some problem, I come to John Sauder Auto Service. They also mail in coupon of price discount for brakes, tires rotate, or even oil change with any fluids recheck, it is the one I feel good to keep my car runs last longer, if any mechanic finds any problems, they call service person to explain to me to fix or delay for new parts, I accept their respect to keep my car runs safe in any season no matter what, safe comes first was at John Sauder Service place. I thank you for their hard working to keep everyone include myself feel safe and love their friendly service, thanks again. Sincerely, Fredrick F. Butler
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Lynn Balmer
I brought in my 2013 Chevy Cruze for inspection and an oil change. I had no problem getting an appointment and the car was finished in a timely manner. The waiting area is comfortable, and Larry Sweigart is friendly and polite. I saw Pat who worked with me when I bought the car last June and we had a friendly chat. I love my Cruze and am very pleased with the service people at Sauders. Recently a co-workers son bought a used car at Sauders, and he and his father were both very impressed with the service. They said it was the nicest dealership that they ever worked with. I plan on keeping my Cruze for a long time and look forward to the continued excellent service. Lynn Balmer
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Jordan Jabbar
I live in Florida and was looking for a truck. I was on auto trader and found one here that was way cheaper than anywhere else! So I called the dealer and they gave me an out the door price that was the same as on the internet. So I flew up to BWI and they picked me up from the airport 2 hours away, bought me something to eat and had everything already set up! I got to the dealership and signed the papers and walked out! I would highly recommend this dealer for many reasons, but my top ones are they are honest and they have the cheapest prices in the United States hands down!
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Josh Birch
Always a great experience at Saunders . They are great at catering to my busy schedule . Had a leak on my 2014 Silverado that wasnt bad enough to be able to find at the time I had it in the shop, so I brought it back another time as it got worse and they found it and fixed it and even covered it under warranty where it was there the first time before my warranty ran out . Saunders service department are not only professional but also have integrity which is hard to find anymore . Keep up the good work .
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Jeffrey Krohmer
Would absolutely go back, and plan to. Mark could not have been better to work with. He was professional, transparent and accurate with all his information during a lengthy search, all the way from the first phone call through what was an extremely quick and simple delivery process. Bart was very efficient great to deal with as well. Entire transaction was smooth and done without any games. An atypical car buying experience. Would highly recommend this dealership and those mentioned.
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Renee Reeser
My husband and I are extremely pleased with our experience at John Sauder! This is the second vehicle we have purchased there. Our salesman, Tim, was very helpful, patient and not pushy. We appreciated the no bull attitude from both him and the sales manager, Bart. They and Patrick, the finance guy, went above and beyond to help us get a wonderful vehicle at a fantastic value and interest rate. We would highly recommended dealing with them if you are looking to purchase a vehicle!
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ahoser13
Hello, I had 2 lights on the dash & my Silverado was not running very well. I called the Dealership & they told me they were Very busy, but would at least Diagnose the problem. I was only there about 40 minutes & they had the truck repaired. I was Very Elated !!! Thank You, AWB
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A Ha
I purchased a 2014 Chevy Cruze RS. Pat had all the paperwork ready to go when I got there. Being from NY I was very happy to find the car ready to go home with me. We even had a good lunch at a place he recommended before our drive back to NY. A very good experience for sure.
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Greta Stamm
Was there to get an oil change, tire rotation & for them to tell me about my tires. Everything was done to my satisfaction. They had told me that Ill need tires soon. I was given pricing for my tires. The waiting room is very comfortable & everyone is so nice.
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Getroflue
Came in from out of state, van broke down, had towed in less than 1 hour to get van in tho you were busy in service dept. found problem less than 1 hour, satisfied w/bill quote, very congenial atmosphere. Great help. Would recommend your company.
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Chris Hart
Avoid this Dealership. Bought a used suburban on Saturday. Sunday found the cruise control was broken. Called Monday and told to bad not only was the problem mine to fix but they wouldnt do the work. Avoid this Dealership!
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Taylor Maxwell
This place will charge top dollar for mediocre service. Ive attempted to be loyal customer to this place for many years but finally had enough. My recommendation to anyone looking to have their car serviced look elsewhere.
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Dan Morath
Very nice sales staff. Brian was very helpful. Zero pressure. I knew what I wanted and he helped me make a nice deal. Im very happy with my purchase and I would recommend this dealership over others nearby.
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JoAnn Dilts
Our sales representative, Tim, was helpful, kept in contact with us, and NEVER became pushy or aggressive...a perfect blend of qualities. The new van is great. Kudos to John Sauder Auto!
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A Private User
Great service techs. My son has an older Saturn 2009 which he replaced the computer box and your techs were willing to reset it. My son was very very pleased thanks again.
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A Private User
Pat was great at the purchase of my new 2015 Equinox. The service dept has always treated me great and the reason I purchased a new car with Sauder.
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Madderlena
Patrick was extremely helpful, professional and great to work with. His service was top notch and very timely. Greatly appreciated
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Josh Althouse
Just bought a new truck Sales staff has was very professional. Im hoping for the same when I need to take it in for service
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A Private User
Great experience, Staff was very knowledgeable and very friendly. Would definitely recommend this dealership to friends.
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Arnold Pack
Horrible dealership, unreliable, nasty General Manager and allowed a pre owned to be purchased with defective tires.
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Rodney Williams
Every one there is very kind and greet you at the door as you walk to the place . Highly recommended!!
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Drescallen
Service/Parts dept tops! Al- robin - Larry - Always do a great job - excellent customer service
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Braniser
Always glad to have the work order for service prepared before I get here for work on car.
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Conrad Dobler
Great experience, got an amazing deal on my car, staff is very friendly and helpful!
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A Private User
Great sales reps Tim. Kept us informed on the car. Would go to Saunders again.
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alex walworth
Great customer service, nice waiting lounge with free Keurig coffee.