GoWireless Verizon Authorized Retailer

Category:	Cell Phone Store
Address:	3747 Market St NE, Salem, OR 97301, USA
Phone:	+1 503-763-2315
Site:	gowireless.com
Rating:	4.8
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 9AM–8PM 10AM–6PM

Location

Photos 14

Reviews 19

Eddie Ledford

Half these reviews are fake. These people are scammers. I went in with my girlfriend and had added two lines to the account. We had gotten two lg g6s. The guy working there is Trevor had said that it was going to be 20 for the access line and 20 a month for each phone. We had then noticed that there were two 30 dollar charges the next day for the activation fee and a 115 dollar charge as well with a couple other charges. He said that the Bill should be around 200 and that it was going to be an extra 80 bucks for both phones. We went in the next day and he tried to say that it was because of the activation fee which he never explained. When I confronted him about it he had nothing to say because he knew he had not said anything about the activation fee and tried saying we signed a paper. He then had went and got his manger saying we signed this paper and that when we signed it that the paper / iPad stated there was going to be an activation fee which it had never stated that and had just had a box with a x to sign and rudely stated its are fault we didnt read it. He never once showed that there was going to be a activation fee he never showed us his screen what he was doing.

terri ohbrien

So my father-in-law passed away recently and my husband, mother-in-law & I decided to merge our cell phone accounts together and possibly figure out some of the password complications and everything else without much to work with. Plus I was on a lease plan with another Company. So we actually felt bad for whoever was going to be stuck with us before we even entered this store last Sunday. Needless to say, Nacho saved the day! This guy is an employers dream come true. We know this because we run a business. Without fail, Nacho went above and beyond (for several hours) to set everything straight & with total ease and confidence. I have even been back in a couple of times to finish working out a few kinks. But he has always walked me through things I couldnt quite figure out on my own. The two other guys working there each time we were in were really great & interactive as well. Great job guys! Thanks for making a usually miserable experience an awesome one! Verizon is lucky to have you gents on their team!

Steven Farmer

Came in to just see what new products they had since I bought my phone. I was immediately greeted by Chris who said he would be the one to take care of me. I told him I was thinking about getting a tablet he helped me out and I got an awesome tablet for an awesome price. The whole time I was there I was chatting with the other employees and customers. Chris and the rest of the employees made it fun and exciting to get a new tablet. I will not go to another Verizon store anymore this my store now and I recommend everyone to go to this store

Zachary Nelson

Horrible. When I got my new phone they were super helpful and even stayed a little late to help. But I just went back in and five people standing around were not interested in helping one bit. I have an issue with my phone and sd card, not sure what its wrong. So they looked around for another card, dropped my phone and then asked if I wanted to buy another sd card! Wow, worthless. If they arent getting a commission they are not interested in helping.

diego ez

I went in to the store a couple days ago to look at new phones and as soon as i walked in I was provided great costumer service. Nacho was outstanding! He has great people skills and is very knowledgeable all around the store. I definitely will be back especially if you have employees like nacho. All i can say is make sure to stop by you wont regret it. Definitely best store in salem.

Crystal Torres

Switched over to Verizon today from T-mobile and it was the best decision ever. I was welcomed in with positive attitudes and was told about great deals and thats what convinced me to make the switch. Alan and Chris assisted Nacho with the activation and it was fast, easy, and I got a great deal. I will definitely be back to buy more accessories.

Lynda Hughes

I feel that nacho has been very great helpful and I offered to take him home and adopted because hes so sweet and nice and accommodating. I really appreciate all of his help I was going crazy and Im now okay again so I give him Kudos. He is thoughtful efficient knowledgeable and nice give him a raise! thank you!

Vennture Group

I came in looking for a new phone. Alan and Jorge showed a degree of attention and professionalism that is unrivaled at other locations. In fact, I would hire these two young men in an instant. Thank you for your assistance today, and I will certainly be bringing all of my future business to this location.

Lex Og

Very excellent help. My favorite worker was Nacho he is a very good helper. Not once did i feel like i was getting scammed. He explained everything perfectly and it was nice to know he cared for my wants and needs. I recommend you ask for Nacho once you walk thru that door.

Anuar Cortes

This Verizon by has the best staff of any other location Ive been to by far. The manager Elmer was extremely kind and provided outstanding service I can honestly say this location and its staff was the reason for me not switching service providers. 5 Stars all around

Mac Martin

Service was awesome the day I went. The store was slammed busy and I was still treated like the first priority. I worked with Elmer and he did an awesome job. I did not feel pressured at all when choosing a phone or plan. Thanks for the awesome experience!

Carolina Alvarado

Nacho was very helpful making sure that my family was on the right plan and explaining all of the promotions that verizon had to offer. We shopped at a couple of stores in salem and this one was the best one weve ever been to. Thank you nacho!

Roger Cone

Elmer was very knowledgeable and resolved my issue with expediency. He provided friendly and polite customer service. If I have any other issues I definitely would come back to this location and would highly recommend this outlet to others!

Christi Ammon

I loved my time in the store. Jonathan S was patient above and beyond, answering all my questions and explaining everything to this non-tech gramma. He made it pleasurable to change phones. Thanks Jonathan and Verizon

Phyllis Sweet

I always come to this location the staff is always helpful Im loving my new iPhone and tablet they helped me transfer my pictures and contacts that where very important to me! Jorge and nacho rock!

Sandra Gudino

The manager Elmer was very informative and helpful in answering all and any questions. We were able to get the best possible plan for the best price! Definitely 5/5 stars! ⭐️⭐️⭐️⭐️⭐️

Lorna Stockton

Elmer was so patient and helpful for me, an older person and 1st time smart phone user!!! & a great deal right now on my Samsung s7! Not too busy & great customer service!

Cristina Hernandez

Went into Verizon today for some technical help. Jon helped me out and was very knowledgeable about what I needed help with. It was fast and I was content with my visit.

Dale Stone

Elmer is Damn good man! He should get a raise. Took his time to help me set up my new smartphone.got me out of a lot of s*** and helped me understand the new phone.