Category: | Drug Store |
Address: | 5000 River Rd N, Keizer, OR 97303, USA |
Phone: | +1 503-390-2642 |
Site: | walgreens.com |
Rating: | 2.1 |
Working: | 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM |
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Jessie Potts
The horrible treatment I received at this store has cost Walgreens all of my familys future business. The photo printing policy they have, which treats their customers as guilty of copyright infringement until proven innocent, is insulting and unacceptable to me. My wife used Walgreens website to submit a picture of our daughter we took with a friends Canon T3i. She found the websites tools available to give the photo a sepia look useful for the 11x14 enlargement she wanted. The next morning an employee from this store called and told us the photo looked professionally done so we were required to provide a copyright release from the photographer before they would print the photo. I went down to the store to try and explain that *we* took the photo so there was no release necessary but I would sign whatever they wanted. I was then told that I needed to prove that I took the photo by bringing in the camera used to take it. I left the store mad, but determined to do just that. After calming down, I decided I dont need to to be treated like a liar nor a criminal by a company that, presumably, wants my business. Instead, I will take my business elsewhere. I have never had such a rude insulting experience by a store employee before. I dont plan on letting that happen again. There are no services this business provides that I cannot find elsewhere.
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Jennifer Ogden
Just took my familys prescriptions and left. We have used this pharmacy for over 15 years and they are impossible to work with now. I have tried refilling RXs over the phone and in person and when I go to pick am told that they have nothing for me with confused, blank looks on their faces. They are not helpful and give incorrect information. That with the ridiculous wait times has forced me to go elsewhere for service. Dont get me started on the photo department. I had a DVD and prints made for my daughters graduation party. I went to pick up everything on the way to the party and found out that they had not printed about half of the pictures I had sent in. None of the photos had a watermark because we had paid the photographer for the CD and all printing rights. I can understand them asking for a release from the photographer, but they had the order for a week and could have called me to tell me that. Instead I had no senior pictures for my daughters party as it was far too late for me to get a release at that point. To top it off the associate was beyond rude to me. I have never been so angry at a retail associate in my life.
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Mirjam Graham
Photo dept: we have used this location several times for same day prints. Works well. However they are not helpful for little kids having passport photos taken. They couldnt step down from their professional cool to be friendly or warm or at least nice, to my toddler. Trying to get his passport photo taken as we needed it urgently, twice in one week, and he just couldnt overcome his toddler-age initial shyness. I dont blame him; Im just sorry I put him through that place twice. We will use a different store with kid friendly staff he will warm up to. The staff did in no way provide the service we expected and we will not bring our tots back here.
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Yanci Edwards
I previously posted a very negative review, due to rudness and very slow service. I had stopped going through this location altogether, but because the location is closest to home I decided to try them again. Wow, what a difference. Not quite night and day, were all human, but far better than before. Friendly, understanding and knowledgeable. I appreciate this change immensely. Im not looking for a massage and pedicure with my prescriptions, only a positive attitude and maybe a smile.
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Marshall Zoerner
Rude, and they dont care about you as a customer. I have been with them for years. Never called me to tell me my expired insurance card was on file, so when I went to pick it up on their promised time they didnt have it ready, then said it might be ready in a couple days and will call. They never called and I had to GUESS as to when it would be done. I stopped in and sure enough it was done. No phone calls ever. Not sorry about it.
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sherri Stinnett
First time I have had them fill prescriptions and it was a transfer from another state from another Walgreens. They could not do it in one day. Tried calling and was on hold 30 minutes and they still never answered. Very unfriendly staff. Not impressed and will seek another pharmacy. Too bad because previous Walgreens had great staff!!
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Adele Honeyman
VERY VERY slow service...for months now the second drive thru window is broken and has not been fixed. They only have one person working both drive through and counter. Two trips in a row now, waited over 20 mins in drive through and at least 15 inside. Love the drive through, but hate the wait, will be changing pharmacies!!!
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J CZ28
I just called them on Christmas Eve to see how late their pharmacy is open. And the guy answered promptly and fast. I wasted no time, he wasted no time, and for those of you out there with an IQ of over 100 should at least appreciate that kind of service. Because I hate slow people and inaccuracy in my life.
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Blushling Beauty
Dropped off an important script at 12:30pm. Pharmacy Tech told us that the medication was in Stock so we left. Came back at 2:30pm and a new pharmacy Tech tell us it is actually out of stock. We ask why we didnt get a a call and he was completely clueless. We will never use this pharmacy again.
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chris nelson
Zero stars if i could. Thanks for not opening on time today, 3-9-17. Ordered some pics for my daughters school project. But wouldnt you know it, mustve forgot to set your alarm clock this morning or what?? Now my daughter is late with no pictures.... Thanks a bunch guys!!!! ☡☡☡☡☡☢☢☢
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Opel Sniegowski
service is so slow. They do not have enough staff, and most of what they have are not to motivated. They do not answer phone calls, and you will wait 3 times longer here than you will at most. Very poor service. i am going to switch asap.
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Kitty Moller
The staff is always helpful. The prices are reasonable. It is my go to for all things pharmacy, snacks, personal care products. Their Balanced REWARDS program allows me to get many things at a real good price, or even free.
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William Munro
Nice staff but terrible pharmacy polices. It take 3 hours to fill any scheduled drug. They seem either understaffed or really busy. Again really great people that will work with you as best they can.
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Alicia Barnes
Corinne in the pharmacy really went above and beyond helping me transfer my prescription which was hard to find at other pharmacies. I appreciate the exceptional customer service :-)
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Barbara Grant
Pharmacy staff at Keizer is much nicer than West Salem. We had transferred to WS because its closer but are going back to Keizer because theyve always been friendly and courteous.
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Ana Gutierrez
The blond girl from the pharmacy is rude! She was yelking at and old lady and told me in a very rude way that the pharmacy wasnt opening again until 2pm.
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Scott Stewart
Clean store, mostly friendly staff, but their restrooms are key-coded. Make sure you ask for assistance before heading to find the restrooms.