Category: | Pharmacy |
Address: | 2080 NW 9th St, Corvallis, OR 97330, USA |
Phone: | +1 541-753-2226 |
Site: | locations.riteaid.com |
Rating: | 2.4 |
Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 8AM–9PM 8AM–9PM |
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Krissy Burjan
At least twice Ive called to ask if my prescription is ready and was told it was. When I got there they said it wasnt ready. Ive also had them tell me it would be ready by noon. Got there at 12:30 it wasnt ready. Fine, I can understand getting behind. I went back at 3 and they were again not ready as promised. I NEEDED these pills for that evening. I expressed my concern and they assured me they would be ready by 6. @ 6:15 there were NO pills ready for me. At that point I told them I would wait right there while they prepared them. I sat there for another hour and a half. For the last 3 months when I go in to get my prescription there has been NO LESS than an hour wait in line. Whether it was the drive thru or inside the pharmacy. Theyve got one register going in the pharmacy during the after work rush and a line going across the store. I dont expect them to have the turn around of a fast food place but I *DO* expect them to provide enough staff to keep the customers moving through in a timely fashion. I dont want to waste anyones time and I dont appreciate them wasting hours of my time. Its time to transfer all my families prescriptions to... ANYWHERE else.
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Sharon Brooks
Had a migraine, went to the doctor and got a prescription for pain medication because they cant be called in anymore. Hand carried the prescription to Rite Aid yesterday. They said "they were very busy and could not fill it until tomorrow." Went in this afternoon and they said "we are out of this and wont be getting any in for a few days, should be filled by next Tuesday." First of all, why didnt they call me and tell me that. Second why does this always happen there. And last of all, why have I kept going there all these years when they are understaffed and out of so many prescription medication? Took the doctors prescription and went to another Pharmacy and got it filled right away. Rite Aid would be out of business if a Walgreens came into our town. P.S. I dont blame the pharmacy, I blame the whole Rate Aid company. God willing I will never walk into another Rite Aid again.
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Michelle Moreland
I have been going to Rite Aid for years for my antidepressants and birth control. Recently their customer service has gotten to the point where when I call to check on a prescription Im put on hold for 20+ minutes until I have to hang up because I assume theyve forgotten about me. A few weeks ago I called to check on a refill, they said I didnt have any left and theyd need to fax my doctor. I called a few days later to see if it was available and they told me it hadnt been faxed in. By the time I was able to pick up my refill I had been without my medication for four days. The other day I was told that a very common medication (Prozac) is no longer being carried and Ill have to transfer my prescription. I might just switch to another pharmacy altogether.
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Sarah Montoya
I go to this pharmacy nearly every month to pick up my birth control medication and every month theres a problem. They take forever moving the line through, can never find my prescription when I ask for it, and are just plain slow!! I have tried using the drive through also and that was worse!! Its always a major ordeal going there and I hate it. I dont understand how there can be so many problems with simply handing me a pre-packaged prescription. They dont even have to count out pills or anything and STILL I can never get out of there in less than 20 mins. I used to live in Eugene and used Rite Aid there and I never had a problem. These people at the Corvallis location are just plain incompetent!!! I miss my old pharmacy :(
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Jack Larson
Are there any ground rules for doing business at the Drive-Thru Pick Up window? This afternoon, there were 6 cars in line. After 5 minutes, the person at the window was still there; so I went and did some other business. When I can back, there were 3 cars ahead of me. After 20 min., only one person had finished their business. For the life of me, I cannot figure out how it takes so long to pick up a prescription. I am generally done in no more than 3-4 min. Is the Drive Thru pick up window for doing business other than picking up prescriptions? PS - I never did get my prescription! Your prices are great, but this kind of customer service is lousy.
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John Huntoon
I cant speak for the rest of the store. But the pharmacy department was completely incompetent. It took them three full business days to fill one small prescription. I was trying to transfer prescription to this pharmacy from another. They told me it was ready once, then I went to the store and they had set out the order to be made but no one ever made my pills. They said they would do it first thing in the morning. I called the next day at 1:pm and the person on the phone tole my that the transfer had just been approved. Rite Aid is really lucky that my condition is non-life-threatening. If yours is dont go here.
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Jeff Lewis
I gave up on Rite Aid here in Corvallis.. One visit it took 9 minutes just to drop off a script and another time the Tech entered in the wrong medication and it was filled for an anti-depressant instead of the pain medication that it was written for. My "profile" states snap cap lids and they got that right only once out of 12 times. I asked for a print out for 1 specific doctor and wrote it down for them also and they still couldnt get it right. I moved across the street to Bi Mart and have had NO problems at all and the staff are all friendly and willing to help.
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A Private User
Riteaid is my pharmacy, I dont do much other shopping there. The pharmacy is very efficient and the people friendly. The only complaint I have is something they have no control over - people coming through the drivethrough window with lots of questions or other things that take up a great deal of time. I suspect many of these people are just too lazy to get out of their cars and walk a few feet. Seems to me the drivethrough should be some sort of express checkout. I still think Riteaid is a great pharmacy.
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Sqwig-E Okie
What most of these other negative reviewers seems to realize, is that this "drive thru" isnt shoveling out pre-cooked burgers every 30 seconds. I know & understand that this is medication and they do have VERY strict rules to adhere to, whether its in the store or at the Drive through. Sometimes requires counsel of a pharmacist, sometimes there might be insurance issues, but also such procedures are needed more than ever in this sue to get rich quick society. They do an outstanding job!
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Hamed Shahbazi
Dont go there for taking your photo especially for passport; The photographer is a nice man but he was incompetent and seriously unfair. He gave 4 pieces of photos at 17.88$ and he didnt give me the file. The photos were so dark that I had to throw them into his trash can. I provided 4 normal acceptable pieces of photos at another store in downtown at 12.54$. He emailed me the file as well.