Harbor Freight Tools

Category:	Hardware Store
Address:	2165 W 7th Ave, Eugene, OR 97402, USA
Phone:	+1 541-344-2978
Site:	harborfreight.com
Rating:	4.1
Working:	8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 9AM–6PM

Location

Photos 69

Reviews 20

Sandra Sobotka

I Love Harbor Freights BUT not feeling the love at Eugenes HF. I am usually a big 5-star fan of Harbor Freights; however the one and only time I went to this one was a bit of a disappointment. ISSUES: NOTE: The NO RETURNS might have been because someone might put gas or chemicals in the water sprayer; however the thing is- the device is made just for water- it was not designed for chemicals or fuel. Regardless- no explanation beyond being informed NO REFUNDS! 1) xxx NO REFUNDS misinformation I bought an item on sale (4-gallon sprayer backpack) and was told "After you open this (the sprayer/backpack box) you cannot return it for any reason." Seemed like an odd "U buy it- U suck it!" policy,l 2) Hard selling the Warranties: Seemed like the clerks here are encouraged or pressured into hard selling Warranties. 3) 20% off coupon not valid on "sale" items. The funny thing here is some stores allow the weekend 20% off coupon to be used on almost anything, and some like the Eugene Harbor Freight are firm fisted limiting discounts. Again the Eugene Harbor Freight also refuses to allow returns after a customer removes tape to look at an item just purchased. 1b) U buy it- U suck it!" policy: So... I thought that that was a weird/crappy policy. Seriously like WTF!?! Harbor Freights return policy reads something like anything can be returned 90 days after purchase with the receipt; however Harbor Freight also totally negates this buy protection by also stating that a manager can refuse a refund for any reason. So... I am wondering if the Eugene Harbor Freight just decides on a whim, that "sale" items cannot be returned. 2b) Hard selling the Warranties: An elderly senior checking out in front of me, and the clerk pushed it stating something like "OK... after 90 days you cannot return this item for any reason..." This made the ladybunsure and she wavered, but her son told her tobskip it. It I am not a fan of this sales tactic- it reminds me of long ago being annoyed by pushy Circuit City clerks trying to crazy upsell every purchase. CONCLUSION: Usually a HF is a positive place to shop- my experience today was more like a skeezy drag.

Richard Saylor

Drove 30 miles to buy a 12 ton press that was on sale. Got it home and found that it was nothing like the floor model. Took it back (now at 90 miles total to buy this crap) and manager said that it was my problem that I didnt check the item before loading. Their guy loaded it and it had the same number on the box as the floor model. No apologies. Home again ( now at 120 miles) with a bad feeling about this particular Harbor Freight store.

Kyle Kimrey

Great prices for decent stuff. Their sales are always the same as reflected in their low prices. Some stuff is great quality and other stuff is not. Do your homework before you buy. Great location in a small island strip mall. Friendly staff. Lots of parking

adam bratland

You get what you pay for. Yes, its cheap stuff made from China, but the employees are incredibly nice and always helpful. I went in there to buy 2 shovels(have to go visit Grandma soon) and I was in and out within 4 minutes 39 seconds.

Steve Butler

They are what they are, cheap tools at cheap prices. I dont think a contractor would buy here but most of us DIYs only need a specific tool a couple of times a year. If it breaks go buy a new one.

ken Hasan

Hand tools & most air tools are good and I have been shopping with HF the past 15 years. Electric tools & jumpers are of a cheap quality and they break when they are put to true test.

Bill Dunn

Over the years I have purchased a variety of tools. They have all worked very well, consistent with the price. If a tool breaks you just buy another since the price is right.

Mawell Cruz

Good products for the do it yourself kind of guy. My 12 year old son bought a metal detector from this store and his first find was a 14k GOLD bracelet. Awesome!

Benjamin Sparks

Really friendly staff, great prices, love all the coupons. Tools need a little TCL to last but totally worth the price!

kevin Whiting

The tools are junk for the most part. Staff is good. Sure they hear about the poor quality tools often

Matthew Cordell

Great place, love the prices. Some stuff is not too quality, but most is great.

Samantha

Friendly staff, great products compared to other places, product last long!

Luis Gomez

Good prices on tools. Some have lifetime warranty and no questions ask. (:

Megan Liggett

Great place with a helpful staff. Always find what we need and then some.