AT&T Authorized Retailer

Category:	Cell Phone Store
Address:	108 S 20th Ave, Cornelius, OR 97113, USA
Phone:	+1 503-372-9320
Site:	att.com
Rating:	3.3
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–6PM

Location

Photos 8

Reviews 12

bruce plaster

I wouldnt go back if my life depended on it. Rude disrespectful people with no training or knowledge about their own product and about customers needs. They just want to sell you something and thats it. They havent got the time of day to help you the wait time is terrible They dont have any work ethics. Im a retired business man and the customers always come first not there and its not how you run a business. They either need to be weeded out or retrained. Its pretty obvious in reading the rest of theach rewiews. The blond girl that workshe there has no idea whats shes doing and very very rude. I went there to take care of a problem with my Samsung 7 that I just purchased there and at the time they said they look into it for me and call me never called. The next day I called and she told me she call me in an hour I called her back in 4 hours and she said she would call me back when she had tIm never heard back Im so pissed of that Im thinking about sitting out front and telling anyone that goes in beware absolutely the worst art store Ive been in bad bad bad store

Chuck Underwood

Do NOT use this store! All I wanted was to upgrade my wife and Is phone and try and keep our bill about the same. The young associate started pushing their $1 tablet deal - such a good deal since youre buying a new phone.....etc. I said I did not want any additional data charges - he told me there would not be any as it could use my own WIFI as well.. What he FAILED to mention or disclose was the hidden activation charges that added $140 to my bill! And when I tried to return them just 5 days later - with everything still UNOPENED and in their original packaging - he told me there would be a $45 "restocking" fee PER DEVICE! They are deceitful and misleading - just to make a sale and get their commission. THEY ARE NOT EVEN A REAL AT&T STORE! Buyer beware!

Summi

DO NOT DO NOT DO NOT use this store!! This is the second time this has happened to me. Jorge and a blonde girl working there has stolen money from me. I gave them 70$ for my phone bill, and they "forgot" to give me the change. When I look back at the bill, they only charged me 67$ while keeping the change. This is fraud and I WILL BE reporting.

Schmeff

Do not go here! Basically worthless. I got a plan and device but decided against it before leaving the store. Plan was never canceled and I was charged for 2 iPhones anyways and sent to collections. Store manager is never there and the staff is completely useless! if you need a new phone or plan with at&t just DONT COME TO THIS LOCATION!

Lori Ehle

My husband and I have been thinking about changing from Sprint to AT&T and after coming into this location and getting such great help from Nicole Im glad we did. Her explanations of how the billing would look and the time she took with us in the store really made us feel great! Thanks for the fantastic service we will be back :-)

Ryan Arch

Two people being serviced by two associates when I arrived. They were pleasant but 30 minutes later they were still with those same two customers and I now had 8 people behind me. I can only assume they are still helping those first two people to this day. Long story short: Understaffed, expect a long wait.

ashlyn bickett

All the employees are super helpful and nice, never had a bad experience when Ive gone in with billing issues and theyre always having awesome deals! Definitely a more relaxed environment than most retailers Ive been to. Jorge hooked me up with a new plan that was way better suit for me!

Jakeb Partlow

Never switch your old phone over. This was the worst experience. Information was unclear and they threw me around place to place. But could not help me directly. Worst store ever.

Shalani Smith

He was amazing answered all my questions and fixed my phone got my account set up right so I could access my account and explained my bill very corgal and took his time with me,

Niaz Wali

Awesome service and the blonde girl is super helpful! I got 2 free tablets and hooked up with DTV which I love, defiantly better than Verizon or T-Mobile

Eduardo Gonzalez

Jorge helped me out with a constant issue i had with my account definitely recommend if your looking to switch

Jeff Pedroza

Store is great and the team takes great care of the people that walk into store!