AutoZone
| Category: | Auto Parts Store |
| Address: | 5155 S Peoria Ave, Tulsa, OK 74105, USA |
| Phone: | +1 918-742-9700 |
| Site: | autozone.com |
| Rating: | 3.9 |
| Working: | 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 9AM–8PM |
Location
Photos 75
Reviews 37
AU
Augusta Wickman
I went to this Autozone after a having a little battery mishap that caused multiple electronic issues with my car. The guys inside were very helpful especially considering that I dont know much about cars or the correct terminology. They explained to me about checking fuses and when I explained I was having issues getting the fuses out they actually came outside and helped me as well. Two different associates came out and they collectively spent about an hour with me and not only checked fuses for me but also looked under my hood and checked my relays, ect... to try and find the root of the problem. We ended up finding the cause of the problem which was the main 125A fuse under the hood, which they did not sell in the store but at least we found out the source of the problems. I ended up taking it to the dealership the next day and that part was the problem and luckily it only cost me $9 to replace. They were very kind and helpful to me at this location, especially considering that they didnt actually get any money out of me.
BI
Bill Ray
I have always been greated with a hello and a smile as I walk in. The employees raa to fix the issue. The store is always clean, well stocked and easy to find what your looking for.e Even with all this going positive for this auto parts store here is the reason I will become back to this store first and only go some where else if I have to. The manager was helping me pick the correct car battery that would work and last in my car. As the manager was ringing the battery he noticed he had told me the wrong price and before I could say a word he said I will honor the lower I had told you by mistake. I have had this type thing happen a few times in my 50 some years of shopping but I never had a person honor and keep his word like this manager did. It was only a small amount of difference but he won my customer loyalty to his store by the honest way he handle the .mistake. :)... be safe
SA
Sabin .Family
Got brake pads and rotor from this store. I installed them and put brake cleaner on rotors first like they said. They still glazed over and my driving was affected. I returned to store they refused to warranty the pads or rotors. The pads have a life time warranty. The manager didnt care. They said we will give you your money back but thats it. Then told me if I wanted to buy another pair i needed to go to another autozone. They refused to resale me some. I just took it all to another autozone were they warrantied them out no questions asked. Manager he was a big jerk. The normal employees said i dont know why not warranty it. DONT TAKE WARRANTY STUFF TO THEM. THEY DONT HONOR IT............ Happened on Saturday June 13, 2015
DA
Daun Orlando
Love the staff at this store!!! Very friendly and always so helpful. Erick is a very knowledgeable and helpful individual. Store manager also takes time to help however he can. I came in there to have windshield wipers replaced and got excellent service. Had my sister go to same store and we were immediately recognized and greeted by entire staff. Nice to be a woman who can get what i need in an auto parts store without being ripped off.
A
A Private User
My son and i were in the car we waited 30 mins on my husband. Son had been crying for dinner. An employee was gonna screw a guy over by selling him way more than he needed my husband tells him he only needs this one little piece. That what customer repore would be. So he never checks my husband out everyone behind him too. The commission got to their heads. I was an auto zone family none of us will give you business again.
NO
Not urbiz
These guys are good. If one of the lower team members doesnt know something the boss man will set them straight and find what you need. Be sure and bring in your old air filter for your car. A lot of times they can match it without even looking up the part. My air filter was around $8.
JO
John Shoemaker
Every store makes a mistake once in a while its how they handle it and the Auto Zone at 51st and Peoria is the best. Simple brake pad mistake Rodney was super he BROUGHT me the right ones right a way. Thanks a bunch, that is why I always use Auto Zone. PS great prices
DA
David Tulsa
I got great service at this store this morning. The sales manager Rodney Walker helped me get the right parts for my VW. I own a business so I appreciate good service when I receive it. Mr. Walker was very friendly, knowledgeable, and helpful. Well done!
MA
Mayoke Ichijouji
i dont know what these bad reviews are for i had brought my car down there and not knowing what was wrong with it at all they helped me find the right part and helped me fix it also it was really cool of them
RE
Remi Carr
My starter went out. I was stranded with my kids in there parking lot. This really nice young man named Remi changed it for me on his lunch break!!!! Im happy theres still people like him in this world....
A
A Private User
All l can say is dat da place seemed to be wit less employees.wen l was there,i gat to search for the stuff I went there for witout a help.....the line was long as hell
CH
Charles Suffal
Decent parts selection. Usually short handed and store is a step or two below other AutoZone stores as far as cleaners and organized faced products.
A.
A. Wilcox
Very knowledgeable people behind the counter. Always ready to lend a hand. The tool rental and free engine code pulls are sensational.
JO
Joshua Alexander
Feel like some of the workers dont want to help fix problems of when allow me to use my rewards management can be rude sometimes
MA
Mase Driskell
Ok service but dont ask them anything about cars. There is only 1 older guy who knows anything the younger guys are clueless.
MI
Miriah Hayes
The staff at this location are excellent. Theyre really nice people who dont mind when you come back 5 times in one day!
AG
Aguatin Munoz
Son los mejores de la zona en auto partes
A
A Private User
every time i call the place or go to this location i get horrible service i hate to even go there.
AN
Antonio Pacheco
Buen servicio, y hablan Español
MA
Manuel Lopez
Lo que necesito allí está
JE
Jeff McKey
People here are knowledgeable and very helpful. And always pleasant and smiling.
A
A Private User
They act like they are annoyed with you when you go in and dont want to help.
BI
Billy Landis Jr
This location hardly ever have the parts or tools needed for most jobs in do.
BI
Billy Landis
The only place that had the part I needed. Thank you Erica for your help.
NI
Nicole Hawkins
Customer service is very good but longevity of parts is horrible
EL
Eli Fowler
The one autozone where the staff know what they are talking about
MA
Mayra Torres
Buen servicio
CH
chris robinson
Knowledgeable staff. Very helpful as well as patient.
PH
Phurfee
African American magager. I just love him so helpful
JA
James Raley
These people know there business, very helpful!
TI
Tim Fergerson
Good prices, knowledgeable staff, clean store
CA
Casa Linda Apartments
Always have what I need, close to home
MA
Marc Bennett
Helpful staff and easy to find products.
DO
Domonique Jones
Always helpful when I come in for visit
PH
Philip Mcclure
The people who work here are helpful.
WI
William Guy
Great, knowledgeable, friendly staff!
AL
allen deiter
central location off of interstate 44
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