Category: | Auto Parts Store |
Address: | 4461 S Sheridan Rd, Tulsa, OK 74145, USA |
Phone: | +1 918-270-4587 |
Site: | stores.advanceautoparts.com |
Rating: | 4.3 |
Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 10AM–8PM |
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J Wil
I have been going to this store for years. I will never return. The bad brake caliper cost me an extra $95 labor and because I bought the part and took it to Lofton (very reputable company) they are unwilling to compensate me in any way. Salvador, the manager, seemed completely unconcerned that I will never return due to his poor service. Update: After having spoke with corporate customer care they actually considered the situation and seemed to be more receptive. I feel I have given the place a fair chance, but will still seek higher quality parts elsewhere.
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Josh Fellman
I purchase brake parts and when I got home and put the truck on the rack and tore into the front end, I realized that I was sold the wrong brake pads. I called the store back and confirmed that I indeed had the wrong parts. The manager apologized and drove replacement parts from this Tulsa store to my location in Claremore (30 min away). It is always nice to interface with people that truly want to offer good customer service.
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Jacob Marley
They have been very helpful. That much is expected. This location has always offered great customer service every time I have been there. Advance Auto Parts has been my go to place for auto parts for several years now. I trust the parts I buy there, the service has always been great, and their prices are better than others to begin with; if not, they will match it.
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A Private User
I am a 21 y/o female that doesnt know too much about cars. Went in to the store and the WHOLE staff was willing to help me. And even the manager came out and helped me work on my car for about 20-30 mins! And very helpful on making my purchases! I would def recommend this store, they really went ABOVE AND BEYOND!
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Thomas Greiner
Scott at Advance is so knowledgeable and helpful and will go to the ends of the earth to find a part you need. Advance Auto Parts store is lucky to have such an amazing person taking care of its customers. A++++++
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A Private User
I stopped in the store when someone at a traffic light told me my brake lights were out. The staff was extremely helpful and even changed my burned out bulbs for free in 98 degree heat. They are my new heroes!
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Miles Mishkin
This is a good store with incredibly helpful employees. I always shop at this store. Their prices are very competitive and they can be used for online shop and pickup.
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New User
I went in on Sunday and the guy working (Salvador I believe was his name) was Extremely rude and unprofessional! I left and purchased my items down the road at OReilly
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Stuart B
Customer service was awesome. He was extremely knowledgeable and eager to help. One of the best experiences I have had in a Tulsa retail store in a long time.
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Erik Richison
Customer service was awful, it took at least 10 minutes for someone to get around to helping me. Id suggest Pepboys at 71st and Memorial.
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Alex Bartley
Staff doesnt pay attention to customers or greet them, and they have a small selection comparatively
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A Private User
They were really helpful on replacing my car batteries. Better than most auto shops.
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Tony Benton
I prefer Blake but most staff is friendly and honest. Great place in my opinion.
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A Private User
Super helpful. Helped me change my oil and troubleshoot engine problems!
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David Fitch
They usually have some good coupons on there website.
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Robbie Harrington
These guys know their stuff and are extremely helpful.
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zilley haider
You can find everything for your vehicke.
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Delores Brooks
The guys there really assist you
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Joshua Clark
Staff is helpful and friendly.
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Steven Adams
Seems to have what I need
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Bert McCurley
Very helpful employees.
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Nick Georgopoulos
Friendly helpful staff.
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raymond thomas
Whole staff was awesome
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ATHENA LESTER
Gave nephew a toy car
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Scott Barksdale
great service
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Kevin Gonzalez
Very friendly
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Gary Davis
Good service
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Bob Long
Very helpful
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Ryan Gaffney
Great