The UPS Store

Category:	Shipping and Mailing Service
Address:	3334 W Main St, Norman, OK 73072, USA
Phone:	+1 405-364-1109
Site:	theupsstorelocal.com
Rating:	2.9
Working:	8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 9AM–4PM Closed

Location

Photos 14

Reviews 26

Melissa Bynum

I have only used this store a couple of tines.. But the last two times the packages were lost. I have called the corporate number to UPS and they were useless.. They told me to call the store that i used to ship the packages.. Since the store is closed on Sundays i will take care of this tomorrow.. I gave it 1 star because they dont offer anything less than 1 star.. I am giving my opinion on my total UPS experience.. But my experience with this store and the employees have been positive.. I just dont understand how two different packages have been lost.. The first package cost me about $150.00 but it has since been taking care of.. But the second package is costing me over $600.00.. And im not sure what is going on with electronics going missing.. And i dont want to accuse anyone for the missing items.. But my experience with UPS right now is not very good.. I will update my review after i talk to the store tomorrow..

Lynn Palmerton

Had a package sent to NC that was damaged in shipping. Instead of the NC UPS store taking care of the claim as they were supposed to, they shipped it back to the Norman store saying it was their responsibility. Ram filed the claim on my behalf and worked with UPS for a couple of weeks to insure I got my money back for the items and shipping cost. He and everyone I encountered at this store were incredibly friendly and professional. Have used them many times, this was only time there was an issue and they made it right! Definitely will use them again!

Tiana Stanley

Dont go here! I tried shipping to two hrs away that had to get there within 3 days. Normally send from the Moore location and its $10 and ALWAYS gets there the next day. Norman told me it would be 10 days before getting there so had me pay $33 to have it there in time! I spoke with the Moore store and they told me its NEVER been that backed up and they have found out from multiple people the Norman store is lying to hit numbers and make people pay more!!! This is total crap! Wont be going back! Will be sending everything from Moore !

Hdr H

Yeah i have to agree with the previous reviews. It seems that it is under new management. Although I am glad that their hours has extended during weekend, but i noticed that they try to rip you off when it comes to packaging. They tend to ask you to buy their boxes or envelopes claiming that the one you provided isnt good enough. So watch out.

Karen Robinson

I have been coming to this store to pick up UPS deliveries since November shortly after our house fire. The entire staff has also been excellent and very professional. Miranda knows me by name and always says hi with a smile. This is the best UPS I have dealt with in picking up packages and sending packages.

Taylor Hale

I had to ship a computer to sell to a third party and was super nervous about it getting there okay! Ram went above and beyond to make sure that that happened. I will admit, sticker shock set in for the peace of mind but it was well worth it to make sure everything arrived the way it should! :)

A Private User

I went in to ship a book, I bought a box and they charged me three dollars service fee, which involved them putting my book into the box with peanuts. When asked if the box cost $7 dollars, they told me yes, and excluded to inform me about the fee. Just felt it was poor customer service.

Raymond Stewart

I write for a living and I literally cannot describe how terrible ups is. Seriously, carrier pigeon are a better way to transport packages. Actually, strapping the package to the back of a stay cat would be at least as reliable and would save you some money.

Daniel Young

shipped a suitcase in the morning, charged me 70 bucks. In the afternoon, I got a call from a guy told me I had to pay another 20 bucks for the package. So I applied refund, shipped it in post office much cheaper and got better service from a young lady.

Sydnie Wallace

I had to have a package forwarded here since i was moving i come 3 days after delivery and they have completely lost my package. worst store ever. Ups needs to fire every idiot there and start over. Do not use this store!

Mckay Wrigley

Had to drop off a prepaid return so I was not able to experience the overcharges like many reviewers. Employees were polite, quick to help, and gave me a tracking number to ensure my package would be on schedule.

A Private User

I see the owner frequently when I go in here. She is great, always remembers my name, and is always super polite. The employees are very polite as well. I rent a box here, and would definitely recommend.

Clyde Lape

Although my initial experience in dealing with the store manager was less than pleasant, the owner seems like an admirable man who is trying to correct the issues within his store.

Diana Knapp

I had to ship some china for a wedding and everything went exceptionally well. The dishes were received very well packed and in tact. I will use this store again!

Katie Lane

Wonderful store! The manager and staff are very nice and always willing to help. If you ever have any business to do thats the place to go! Gotta love UPS

Paul C

Tried to ship a rifle scope (no weapon, just a scope) and they informed me that they "would not even ship a screw if it was gun-related"

Zou Shunzhou

worst store ever。 the clerk is messing with every information I provided. extremely bad at international shipping! dont recommend!

Jake

The were unable to ship a scope off of an airsoft toy because it "is a gun part". I mean how less American can you get?

Melissa Leigh

They accurately handled all of my copy and printing needs! Mike is very helpful and will fix any errors that occur.

renee karn

Awesome group at this store!! Always willing to help with my shipping needs. Thanks guys!!!!

Hoa Vu

Awesome service!! Went the extra mile to address my concerns!! Highly recommended!