FedEx Office Print & Ship Center

Category:	Print Shop
Address:	451 W Louis Henna Blvd, Round Rock, TX 78664, USA
Phone:	+1 512-238-7776
Site:	local.fedex.com
Rating:	3.2
Working:	7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 8AM–6PM 11AM–6PM

Location

Photos 56

Reviews 21

Divine Egbo

the manager there is lazy and inconsiderate. my wallet got stolen there and all I asked was that she take a couple minutes to check the cameras to see who had taken it. she told me to leave my number because she was "busy" and would call when she had time to check. I waited three days and nothing. finally I call back and she claims she checked and described someone in the store that I explained to her wasnt me. she showed tremendous lack of care and compassion. my wallet had imposed things and money in it so you can imagine my frustration. it seemed as if she was hiding something and I even considered the fact that maybe she had found it and kept it for herself. thats the only reason I can think of to make her so nonchalant about the whole situation. I gave her an exact time and date of when I was in the store. how hard is it to look it up and tell me who took it? not that hard nor time consuming unless you were the one who took it. never going back there again and I would encourage any who does to watch their things closely while in the self-service station. their staff is not to be trusted!

A Private User

Amazing especially right here in the week before christmas! I (last minute) decided to make my boyfriend a hand made gift. Cool poem I wanted it printed on heavy stock watercolor paper matted in a 5x7 frame, no biggie right?? Well no one else in town would touch it! All said paper was too heavy and not a common size (5.5x8.5). I went to this location right about the same time their FedEx pickup was at critical mass! :-( Only had to wait a couple of minutes & the assistant mgr himself assisted me. He was EXTREMELY patient with my request, which by the way was only PARTIALLY thought out... He scanned in the original & worked it over so many times it even drove me crazy, but he was so patient & understood how important it was I me to get it perfect! He had great artistist recommendations on how to make it even better & when all was said & done, he had worked on my poorly thought out project more than 2 hrs! I would highly recommend this FedEx Office to anyone! Assistant Mgr Dan deserves a HUGE raise!

Bryan Turner

They told me they could not print on front and back of a half sheet of cardstock to complete our wedding invitations. When I told them that one of their other locations had already done about 150 of these, they told me I must be mistaken because there is no way possible for their machine to print on a half-sheet. The way the salesman was talking to me was incredibly rude and demeaning. I worked for a company that used the same equipment as I saw they had, and knew exactly what it was capable of, so I tried to explain, but was rebuffed by the young employee. I told him "Thank you." and went straight to the other location (on 183 and Lake Creek) which was able to print them in a matter of 1 or 2 minutes.

A Private User

USELESS OFFICE 1) Address is incorrect – It should be in Round Rock TX (Not in Austin) 2) They dont accept laptops with company box packing and when I asked what’s the problem with compnay box packing, they said its their location policy and will not accept laptop (even though laptop was already packed in company box and it was pre-labeled from vendor). I have to buy an extra box from FEDEX in order to ship from their location. 3) I went to different FEDEX Location just 2 miles away and they accepted without any hassle. I wish I can give -5 ratting to close this store.

A Private User

My first experience using online printing was in a jam. My color printer failed and I needed a color report printed so I could deliver to my client before lunch. The website is thorough, providing me all the options I could imagine and then some. I submitted my document and was nervous about the process so I called the store. The staff is patient, kind, and friendly. They let me ask all my paranoid questions and got my document printed ahead of schedule. This store is great. Ive sent docs to other locations, not so friendly.

Mead Harris

Similar to another customers review, my husband and I found the staff rude and seemingly inconvenienced to be in a front desk service position. As we waited in line, one staff member barely spoke to her customer and the other staff member stared at a computer, refusing to make eye contact with the 3 people in line. There are much better printing options in Austin. Bypass this FedEx. Your money is too valuable to you to pay to be treated as an unwanted thing.

Bill Combes

Amanda was a rockstar today helping my company No Time for Social. We submitted an order online and the charge went through but not the order. She came up with a solution right away and had our print job completed in 15 minutes. Great job and thank you!

Edward Doan

Computers, copiers, and fax machines when you need them. Also a great place to ship packages via typically reliable FedEx service. This store has a decent location, although its easy to miss if you get distracted by the Chuck E Cheese sign next door!

David Palmer

Always try to sell you a box and supplies before they insure it, even though box I have is perfectly fine. Theyre "shipping professionals" who rip you off when they wont ship things you pack... $60 extra for a cheap box and paper.

A Private User

This is not the correct location for the Fedex Kinkos in Round Rock. It is actually located westbound 45, by the Chuck E. Cheese. If you try to follow this map, like I did, you will be very frustrated!

Johnson Wu

Our company have always been using FedEx Office for printing and laminate menus, Amy is the staff that has always been professional in service, also have a very nice smile while assisting customers.

Murtuza Khan

The employees here were inexperienced it took me an hour to print on my pay becaus eempolyee didnt know how to print so sugested i go to computers and they charged 30 dollors for simple papers

Joi-Clayr Hodges

Absolutely amazing group of ladies! They went above and beyond to help me get my sons birthday decorations printed and taken care of! Super sweet and utterly amazing staff!!

stacy shackelford

Excellent. I have had the same staff person assist me each time I go there and she is extremely helpful, patient (I am old school) and very kind.

Randall Wickus

Total rip off! Wouldnt ship a box with a hole the size of a penny. I had to buy a $25 box, or no shipment. I didnt have time for alternatives.

Joshua Ramsey

Couldnt download a file in 3 hours time. Then couldnt get me on a computer to get the file. Worst place I may have ever been.

Adam Arnesen

I print things to this location from online all the time and Ive always been happy with their service and quality.

HEATH yanko

2nd time here, both times employee seems annoyed to be at work, is rude and doesnt understand the software.

jon gerusa

Guy was very helpful. I got there right before opening and he helped get me in and out. Keep it up man!