Bed Bath & Beyond

Category:	Department Store
Address:	4290 Kent Rd, Stow, OH 44224, USA
Phone:	+1 330-688-6971
Site:	stores.bedbathandbeyond.com
Rating:	4.4
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM

Location

Photos 29

Reviews 19

Irene Falkowski

My experience was the worst customer servier ever. I had to go and find someone I walked the whole store. The person I spoke with name was Maureen she was useless I was making a 160.00 purchase . I asked her if this item ever went on sale she said no ,but you can use a coupon . I said ok she walked away never bother to help me . I had to go outside and get a shopping cart and find my friend that was shopping in the store to help me lift the item .She could not be bothered with me at all . She needs to remember without customers she doesnt have a job! If the cost of gas wasnt so high I would have gone elsewhere . Maybe she doesnt like her job? There are lots of other people who could use it .I than spoke to the manager who keep asking me what he could do for me . Shouldnt that be his job to know how to take care of customers??? Not mine ! Then take note nobody offered to help me put it in my car .Rememer my purchase was a large box witch I had to find my friend to help me lift. Than a customer in a hanidcap spot came over and offer to help us get it in the car. I have been a shopper of Bed Bath & Beyond so several years . I think its time to rethink my choice because I can spend my money anywhere. Customer Service is The Key . Remember without us you dont have a job.

Emily Knapp

I heard from a friend Bed Bath and Beyond would take my old Calphalon cookware set and trade it out for a new one. This proved to be true and they made sure to get me the best trade possible as well as waived the one dollar it came out to at the end. I left not paying a dime and got a great new set of pots and pans! Other stores will not trade out old sets that are defective for new and the manager made sure I got the best deal. They have a customer for life! Everyone has always been friendly and helpful at this location and I highly recommend for any bridal shower registry.

Corner Booth

Not only did they help me look up the registry, they made sure an associate came to help me find each product. They got a cart for me and then made sure I had everything I needed before I went to the gift wrap station. They certainly went above and BEYOND. Youre welcome for that pun.

Kim S

The store feels very crowded, narrow aisles and its almost overwhelming how many products are crammed into the store - but the staff is always friendly. Nearly every single employee offers help the minute they see you, which can get a bit old, but it is appreciated!

Marsha Trocchio

Just left..BBB.... The clerk was so so kind... Was using coupons... And she took the time to really figure out the best way to get savings...I enclosed pic of top of my receipt.. Maybe store will give clerk credit. Thank ...Marsha

Travis Brant

My first BB&B and Im hooked! There are products stacked to the ceiling and you find something new every time you enter. The store is well recovered and the staff is really helpful.

Allison Williams

This has been the most helpful group of people. Patrick went above and beyond to find what I was looking for. He helped me locate a filter that was thought lost to the abyss.

Emmy Dobbins

Salesperson was very helpful. I visited with my 90 year old Mom who has trouble walking and he helped us quickly find the items we wanted from the bridal registry.

jonfwalex

If you shop at Bed Bath and Beyond then I dont have to say anything more. If you dont, you should. My wife and I love this place.

David Snedeker

Absolutely the best customer service on the planet. Ive been shopping at this location for years and they are top notch.

Colton Foster

Wide variety of items, many options, friendly staff. Also the store is well lit and a comfortable layout.

Suzanne Domer

Bed Bath & Beyond store is fabulous. You find things here you wouldnt find in another store.

Joseph kovach sr.

Great people very helpful and will go the extra mile and clean

Adam Rysell

I love going here and seeing what is new that they offer