Category: | Discount Store |
Address: | 6282 Pearl Rd, Parma Heights, OH 44130, USA |
Phone: | +1 440-845-2600 |
Site: | local.biglots.com |
Rating: | 3.7 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–9PM |
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Richard Jason
Amazing service. My wife bought her furniture from here, but there were issues with inventory as it was an old model. They only had one half of the sectional. Debbie, the manager, made sure she got her furniture all together and gave her a great discount. There were again issues when delivery came, the store unexpectedly lost power the day she was supposed to have it, she was very upset as we bought it for a holiday. The store worked it out and their delivery company was AMAZING. Somehow they got it together and shipped it the next day. We were extremely happy and will buy from this Big Lots again. Thanks!
AN
Anthony Mechling
Prices are pretty decent . Service sucks. Ive been waiting forever just to pick up a couch. The night before when I bought the couch the service sucked then too. It takes absolutely forever to get help. They have one guy working in the furniture section .cashing people out loading cars up. He has been trying to calm this mad lady down forever . I just wish she would leave honestly. I hate her as much as this store right now. I also feel bad for the couple with the four year old just sitting waiting to get a decent deal on some furniture.
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tobar 13
This store location is the worst Big Lots in the area the bathrooms are disgusting and filthy. the staff is rude and does not bother to do any thing but sit on their butts in the back of the store. the place is a mess ever time you come in and you wait in line for 20 minutes to buy a candy bar. the Big Lots headquarters should clean this place up and fire the rude staff.
LE
Lee Janotta
Try to go here monthly to see what failed groceries, snacks and sodas theyre closing out. Lots of cool stuff ends up on their shelves just because it launched and didnt find an audience, or a shipment got scratched/dented/smooshed and had to be sold at discount. So theres some gourmet stuff on the shelves pretty often.
AN
Antonio Santiago
Been going there for years, the staff is nice except for one manager, she was rude to me one time and to her employees, they should get rid of her , she is not good for businesses, I am a manager myself by the way! Not there! Lol
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Tim Borkowski
Furniture is nice but there are a lot of other (better) choices out there. Kinda weird store with very odd selection of goods. Could be cleaner and the staff for the most part is pleasant.
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Isaiah Frye
So customer service is rediculous. Lines to check out are a 20 min wait while 10 employee s stand around and look at carts for restocking. If u need help go somewhere else.
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true nerdgirl
So big and I feel like it could hold more stuff! Things are very spread out. They do have a whole separate room for their furniture so a great selection of that there.
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Mario Palomino
Worst big lots ever when you walk in its always a pigsty come on big lots do you live in a barn they deserve 1 star happened on 11/14/13
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Linda Tongate
A lot of things to choose from, cheap prices, and fast service. The story could of been a little bit more organized.
AN
Annette Mickey
Very nice people at this location love the deals , Blaze was very helpful and a great salesperson
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W. Paul Borkowski
Good prices on US made furniture. Delivery has to be contracted out. Service is none existent!
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Mark Quigley
Has furniture. Couches and stuff like that. Lots of parking. Friendly staff members.
CO
Courtney Shrader
Good prices, Store sometimes crazy and unorganized but that is to be expected.
MA
marty kuppek
Exactly what you think it is but, with friendly staff and lots of cheap deals.
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Gloria Mason
Many things to choose from. Decent prices. Good location. Friendly staff.
AN
Andrea Workman
Staff is very attentive. Always good deals on household goods
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P Ghinga
Typical store. Slightly unorganized.Good deals some times.
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Roman P.
A+++++ Fast shipping great communcation i recommend seller
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George Hook
Always great finds. Friendly staff. Awesome prices.
VA
Vanessa Edwards-Ogunwumi
Good selection and staff is very friendly.
SC
Scott Poti
Furniture was very cheap but affordable.
VA
Valery Marton
Great store love shopping their!!!
JA
jackctibbitts
Good deals and a helpful staff.
HA
Hay Sap
Its okay not too cluttered
WI
william archer
Great for buying detergent
CA
Candy Killough
Long wait to check out.
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Holly Marie Novak-Maynard
Very clean and friendly
GI
Gilmer Davis
Nothing special
SC
Schwinn Cooper
Friendly staff
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Eve santiago
great store