Verizon

Category:	Cell Phone Store
Address:	7779 Day Dr, Parma, OH 44129, USA
Phone:	+1 440-886-5461
Site:	verizonwireless.com
Rating:	3.3
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–6PM

Location

Photos 14

Reviews 15

scott pack

I brought my finance in to add her to my plan. Dave set it up and said it would raise my bill by $20. He lied my bill went up $70. When I complained, he fixed the problem, he dropped us down to a 0.50GB plan, WITHOUT EVEN ASKING ME! I then called the manager Dino he admitted his salesman lied to me twice so to correct it he let me refund a $200 speaker and credited my account, because he claimed there was nothing else he could do. So I walked out of his office agreeing to $130.00 a month. Witch was $30 more then I was quoted. Next month comes and my bill is $150! $150 thats insane. Now its $50 more then i was quoted. Every month this store screws my and raises my bill. Dino has forgotten how customer service works. I was quoted a price of $100 a month by Dave and its $150 a month. Please if you go to this store record your conversation and get a lawyers.

Dennis Barney

This store is the best to deal with awesome service and sales people that explain everything. When you leave everyting is in order and quick service. I see other reviews for this store and they obviously no noting about billing and how to work phones when they complain.

A Private User

I loved the Customer Service here :) They were very helpful when it came to buying a phone and giving you great options! I was there back in October of 2010 and they were just great! I will defiantly go there if I need help or need to change my phone or plan.

A Private User

GREAT EXPERIENCE, Talk to Nimo. A great guy! I came here after a HORRIBLE experience with a “Premium Verizon” store. See my review of that store (VERIZON PREMIUM RETAILER Brooklyn Ohio) Thanks again Nemo and I will always go to an AUTHERIZED Verizon Store

A Private User

Kaleb found an extended battery for my Droid Bionic in a store that was 4 hours away and had it shipped in. Everyone at the Parmatown store is great.

Gabriel

rip off store as a long time verizon customer I would go right up the road a mile to a better one. This verizon store is HORRIBLE!

Francesca F

Extremely rude staff. This employee rolled his eyes after I wouldnt buy a phone from them. Terrible customer service!

Erin

Cheryl is the best, n Paige came in clutch with the charging back for my phone. Thanks yall!

Kiefer Jackson

Went to buy a phone. Was told it would be delivered in 2 days. Wont be till 5 weeks.

Toffy

Extremely helpful staff that go out of their way for excellent service.