Category: | Car Battery Store |
Address: | 1811 Tamiami Trail N, Naples, FL 34102, USA |
Phone: | +1 239-330-2317 |
Site: | batteriesplus.com |
Rating: | 3.5 |
Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–7PM 9AM–5PM |
ST
Steven Hummel
Placed an online order and received an email in less than an hour stating the order was ready for pickup. Core charge for 6 batteries was refunded to my card upon my arrival. Clerk removed old and placed new batteries in my car. Everything went smoothly and in short order. I deducted one star because it was obvious the sales clerk was unhappy to be there which he in turn gave my wife and I the impression he was unhappy we were there. Customer service is important in retail if you are hoping for referrals and return business. Cheer up a little.
MO
Morgan Chandler
The folks there were courteous, helpful, and curteous.The teck tested my cars battery and confirmed my own diagnosis. The battery i ordered was on hand and installed (free test and install) quickly. As i was departing i inquired about how to obtain warranty should it be needed and found out that no warranty info had been given to me. I am assesing them a one star penalty for their oversight. They printed the warranty info at my request and i went on my way,satisfied.
ME
Mercedes Guru
Very poor warranty replacement policy! Would not take 1 year old battery back (2 years warranty) manager is rude on warranty claims! Took batterie back home changed for one day again went to the Bonita Springs store - same no warranty policy! Left battery there to recharge again and to retest - finally they replaced it under a defect! Will never buy from them again! Dont belief in their warranty- drove 30 miles twice to get it replaced!
CO
Colleen Tosti
So, I called and asked how much it is for a watch battery and the employee said 3.00 to 5.00 dollars. I went across town to get there right away, and when I got there, the guy said oh, are you the one who called? I said, yes. He said 15.00 or he wouldnt do it. I paid the 15.00, but that is false advertising! I dont like that at all !
ER
Eric Luna
Batteries Plus in Naples on US 41 has been a great place for me to get batteries and bulbs since I moved to Naples. The employees there have always been very professional and friendly. They have tested batteries and helped me get hard to find bulbs for old light fixtures and car bulbs. This is a great place!
LA
Larry Knight
I placed my order online and within a few minutes and I received a confirmation email that my order was filled and ready to be picked up. When I arrived at the store they had my order ready and I was able to leave within a few minutes with my order in hand.
A
A Private User
Batteries plus is awesome. Perfect customer service and the staff is very informative. For all your Battery needs go see these guys. They even rebulid Cordless Drill Batteries. Also shaving machines.They have Batteries for everything.
MI
miSoft LLC
Stay away, rude and creepy. Was a multi time repeat customer, yet the manager (and only employee wonder why) very rudly refused to repair a phone without unnecessary access to data they had not required in previous repairs.
RO
Rodger A Fuerst
DO NOT buy a battery from this store!!!! Was warned not to buy a battery from them after purchase. They are not honorable! Did not explain warranty!!! Spent a lot of money there and now they wont cover their product!!!
RH
Rhonda Russell
DO NOT buy a battery from this store!!!!! Paid $120 for a battery. They did not explain the warranty and did not cover battery! My mechanic warned me that they do not cover their warranty.
JO
John Wheeler
Everything was great except I didnt receive my 10% discount for ordering on-line. I used the promo code at check out but again, didnt see the discount.
GR
greg fowler
Great customer service. Friendly help.. they took care of a issue that he could have let go.. very happy with this company.. we will be back
AN
ann vall
Ordered my backup battery for my garage door on Sunday and was able to pick it up first thing on Monday morning. Great service Thanks Ann
RI
Rio Diaz
They do not sell phone batteries here. They want to sell you the service but no technician is available anyway.
LO
Louise Rose
worst experience ever returned for refund wasted my time! order EC0005609592 never again!
JI
Jim Israel
Terrific experience! Very easy and battery worked great in my garage door opener.
MI
Mike Patterson
Fast results from online order, ready by time I drove to store
GA
Gangsters Plays
Had what I needed, made it easy, Great Experience