Jared The Galleria of Jewelry

Category:	Jewelry Store
Address:	25851 Brookpark Rd, North Olmsted, OH 44070, USA
Phone:	+1 440-686-0436
Site:	stores.jared.com
Rating:	3.6
Working:	10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10AM–9PM 12–6PM

Location

Photos 40

Reviews 22

Karen Tocarchick

Its sad I used to love this store I go out of my way, an hour drive to shop there, but after todays visit dont know if I will come back. I have spent a lot over the years and I felt like it didnt make a difference. I am sorry when buying jewelry it is a big expense so I expect my sales person to bend over backwards. I am disappointed. The problem was I was trying to put together a mothers day Pandora bracelet all I needed to make this perfect was one charm and the store ran out and they couldnt order it anymore. I asked them if they could call around (the sales person didnt even offer to call and seemed irritated I asked) she found it in a store an hour away. I was willing to drive no problem. The other store wanted to know what time tomorrow i would be there and i asked if i could pick it up Saturday due to working late. They said no, ok I asked well what if I paid for it over the phone they said no. Its less then a $50 charm but it is what I needed ( the charm was March birth stone and they didnt have any other options) to make my bracelet for mom who lost a son my brother and few months back. Your tell me they couldnt hold it?

Allie Bencivengo

The staff at Jared North Olmsted is truly AMAZING! I just completed the process of creating a custom wedding band with T.J Fourdyce and it is the most beautiful piece of jewelry Ive ever seen!!! T.J explained everything to me from price options to how the ring gets made and all the different steps and places my engagement ring would go to before it returned to the store and the mold got sent to the shop. Not only did he keep me involved in every step of the process but he has style! Together T.J, my fiancé and I were able to create a piece I will cherish forever

Carissa 2015

When I dropped off my ring a few months back, I stood by the counter for 15 mins while 2 associates socialized. One of them finally asked if I had been helped and then assisted me. When I went to pickup my ring last week, I had a much better experience. TJ and Diane provided excellent customer service. TJ immediately asked if I wanted any water or hot chocolate. There was a small play room for my boys to play in which made it easier for me to talk to the associates about my repair. They were able to meet my needs and showed they care about their customers.

Tara Brunst

TJ Fourdyce and the staff at the North Olmsted location are outstanding! He spent several hours with me and my husband designing the most STUNNING ring. He was patient and very knowledgeable. I first met TJ when there was a problem with a loose stone in my engagement ring. He moved mountains to make sure that my experience with the North Olmsted location was a positive one. Their selection, combined with their superior customer service, is why I will continue to shop their for all of my jewelry purchases.

erin preston

my fiance and i had been going there for all of our jewerly needs but as time went on the customer service was horrible. today we went in to give it one last try..it was about 4:00-4:30 and the store was busy but there were at 2 people who were not we walked around that store for 30 minutes and NO ONE said one word to us..I said lets go because apparently our money is not wanted..I WILL NEVER GO BACK!!

Zafer Yousef

Do no trust these guys!!!! My fiance took a diamond ring in to check the authenticity. We bought it online from a reputable jeweler. Jareds told here it was sapphire and tried to talk her into leaving it right away so they could replace it with diamonds. We took it to Kays and another local jeweler to find out they lied to her. The ring was a true diamond ring. They are crooks!!! Dont trust.

Tanya Theobald

Very very poor experience. Took ring for repair. Rather than replacing entire diamond prongs they only replaced one, i took it back. Rather than make up for a bad experience by maybe not charging entire cost they did. Had they done something to appease my dissatisfaction I wouldnt be giving this review Should have listened to my husband and gone to a real jeweler.

Caterina Gangale

Tj Fourdyce at Jared of North Olmsted is who you need to see for custom pieces. He has been exceptional through the whole process of my engagement rings and delivered exactly what was expected. His customer service is extraordinary and incomparable to anyone that I have dealt with before. Awesome work Tj I will remember you for life.

Courtney Fugate

TJ helped me with several items, but most memorably was my custom made anniversary bands. Previously i have purchased jewelry through jareds with great customer service, however he really is the reason i keep coming to the store. High quality jewelry but beyond exceotional customer service because of TJ.

Jaclyn Akers

Danyelle and Sandi were fantastic! They helped us design my wedding band and stayed involved in the process from beginning to end. Danyelle went above and beyond to fix an issue that came up during the mold process and we got exactly the ring we had in mind! Fantastic customer service by all the staff!

Meghan Bobek

Jareds did an amazing job with my engagement ring this afternoon.They fixed a loose stone in just a couple of hours. They also cleaned my ring so well that it looked brand new and like it had never even been worn before. Very pleased with the friendly customer service. Thank you!!!

Tracey Antognazzi

We always had great experiences at Jared and, although we had a bump in the road a couple of months back (charges for insurance we did not want), they did promptly make it right for us. We remain loyal customers thanks to TJs wonderful attention to this matter.

Jay DesForges

Purchased our wedding rings here and what a great experience! Took a diamond in front a great grandmother to be put in another ring and they took so much attention to detail in everything. Expect nothing but the best here and great prices!!

Robert Browning

I have been waiting almost two months for watch band links. I gave all the case information for a Movado Bold that I received for my birthday, no call and no links, not even an update.Customer service non existent.

Karen Vassel

I love it here. TJ is amazing. Hes super friendly and very informative. They take their time with you to make sure you get the attention you deserve. I highly recommend this store to anyone. Thank you

Tina Tragic Hero

Do NOT shop at Jareds!!! They sold my bf a bracelet and charms that broke within a week of me having them. AND THEY REFUSE TO REFUND US FOR IT!! Worst customer service ever!!!

James Hovancsek

Fantastic customer service at every turn! TJ is Awesome, and Id never go anywhere else for jewelry. I went to Jareds...and will next time!

Zolinda White

George is always very pleasant and professional. He always makes me and my husband feel very welcome!

Allen Cadwallader

Excellent customer service and fine products.

Claudia Pew

Great customer service!

Self Love

Horrible employees.

Jimmy G

great selection