Category: | Florist |
Address: | 2136 Arlington Ave, Columbus, OH 43221, USA |
Phone: | +1 614-538-1010 |
Site: | bloomtastic.com |
Rating: | 4.2 |
Working: | 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 9AM–3PM Closed |
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Artie Pendragon
I ordered two separate identical arrangements for Mothers Day. The first delivery went well and the flowers were as described (the only reason this review received 2 stars). The other delivery didnt get delivered to the address on the order, rather it was delivered to a previous address from over 2 years ago that must have been in their computer system. I also received a call stating that I had flower delivery on MY porch rather than my mom receiving the call. Realizing my mom did not receive her flowers I called and was told it would be taken care of. My mom did eventually receive an arrangement, but not the arrangement I ordered (which should have been identical to the first arrangement sent to my step-mom). The flowers my mom received were not pretty and looked as if they were put together quickly with what was leftover in the florist shop. I emailed Bloomtastic to express my disappointment and was told more flowers were included in the arrangement to compensate for being out of the original order, as if I should be grateful? It wasnt what I ordered, and more does not necessarily mean better. I would not use this florist again or recommend using them. The customer service response (or lack thereof) received from this business given the order and delivery issue (given that was their mistake) was poor and disappointing.
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Allison Hagley
My fiance and I didnt have strong opinions on flowers, so they werent high on our budget for our wedding. Working with Bloomtastic for our flowers was worth every penny and then some! Beth is so nice and responsive, and took our vague preferences (colorful, relaxed, not fussy) and came up with beautiful arrangements that fit the vibe of the day perfectly. The bouquets, boutonnieres, corsages, and centerpieces were all vibrant and colorful, and looked wonderful all day even in the heat of the summer solstice. We got so many compliments on the flowers, especially on Beths idea to have the centerpieces be all monochromatic single-flower-type arrangements. It looked really cool and helped each table look different. The only snag was that the boutonnieres were accidentally delivered to the venue instead of to the hotel where we were getting ready, but that was easily handled by our coordinator and in the whole scheme of things, a minor hiccup. The flowers also lasted a really long time after the wedding- centerpieces went to our friends and my bouquet decorated our hotel room all week on our honeymoon! I enthusiastically recommend Bloomtastic to anyone looking for a florist for their wedding.
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Jeff Amato
November 6, 2012 -- Just a quick update. I just used them again today and not much more I can add to below then to say once again EXCELLENT!! This time I emailed them a question and they responded to me within minutes. Then I called in to them for my order and they were so friendly and professional. My order will be delivered today. I know, as with every order before, the flowers will be first rate in quality. The roses I ordered last month were so beautiful and lasted well over a week. I have never been to their shop but hope to visit someday soon. As I said before, I am a customer for life. Bloomtastic is excellent in so many ways! I have used them many of times. They are so professional and nice. They excel not only in customer service but the quality of the roses. They are always so fresh, big and always are delivered with the best presentation. Plus on top of that they last a very long time. Also, whenever I request a certain time to be delivered, they come through and deliver on time! I cant say enough good things about Bloomtastic! Give them a try and you will be a customer for life. I know that I am!
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A Private User
I ordered the Make a Wish flower arrangement for a coworker as a gift for her last day of work with us. When I placed the order, I told them the building and room number for delivery and confirmed it a second time before I got off the phone. I also confirmed a morning delivery because my coworker would only be here during the morning. The arrangement didnt arrive the next morning so I called Bloomtastic and was told that it had been delivered earlier to a different building. The only solution I was offered was for me to go retrieve the arrangement from the other building myself. After I finally located the arrangement, I was disappointed to see it contained only white and yellow flowers when the same arrangement picture on their website has red ,pink, yellow, peach, lavender and green flowers. The arrangement that was sent for us was much less lively. The site says "Colors may vary based on availability" but I was surprised to see such a drastic deviation from the advertised picture. Overall I wasnt pleased so Ill find another florist next time.
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Tonja Gregory
I looked at their web page and pick an arrangement out and it had the price under it when I ordered the total they gave me was cheaper so I asked and that was a smaller one and I told her I wanted the bigger one so they delivered it and my sister sent me a picture because I was from out of state and it was not close to what the picture looked like so I called and they ended up making another arrangement and delivered it and picked up the old one and my mother who the flower was for told them the new arrangement didnt look much different then the first one they added 3 roses in it. My mother was told that the picture on the website was the large and I ordered the medium I told them I wanted the one in the picture on their site and the price I paid was right under it and no other price I feel they did not make it like the picture because they didnt think I would ever see it I seen on another review they did the same thing to another person that ordered from out of state. I would not recommend them to any one!
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Calliehogirl Wilder
12/23/2013 I use local florist to send to relatives who live in the Columbus, Ohio region. I currently live in Pennsylvania. My sister was having an important dinner party, I order a beautiful centerpiece that was on the Bloomtastic web site. I contacted the owners several time about this order. Much to my dismay the centerpiece arrived and looked nothing like the one online. I was very disappointment. When I corresponded with them about it. a woman named Heather said the following; "Unfortunately miniature carnations, which is what is in the image on the website, were not available so we had to use full size carnations (there are multiple to a stem on the mini-carnations but only one on the full size) and the gold faux berries are sold out so we used red. ." .....and no gold ornaments either?
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A Private User
We hired Bloomtastic for our wedding and were given several nasty surprises on our wedding day. Our centerpieces werent what we asked for, both in terms of the color of the flowers and the cheap-looking boxes they were displayed in. The bouquet wasnt right either. The owner refused to consider our concerns after the wedding. She admitted that she purposefully chose not to let us know she needed to use a different kind of flower box. She was condescending and rude about the whole issue. Avoid Bloomtastic unless you want a bad surprise. If you do use them, have a lawyer review the contract language. The owner cites general language giving her the ability to change anything at a whim.