Category: | Lumber Store |
Address: | 9410 Madison Ave, Cleveland, OH 44102, USA |
Phone: | +1 216-961-5550 |
Site: | clevelandlumber.com |
Rating: | 4.5 |
Working: | 7:30AM–7PM 7:30AM–5PM 7:30AM–5PM 7:30AM–7PM 7:30AM–5PM 7:30AM–1PM Closed |
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Steven Seward
A well stocked lumber company with an old-fashioned local-neighborhood business attitude. The owner is usually on the premises, often working at the front counter. You never have trouble finding one of the many courteous sales representatives for help. Prices and quality of lumber are usually better than Home Depot or Lowes. They also return phone calls promptly. The hardware store is decent, though not as big as you would expect at a dedicated hardware store, but they will always special order stuff for you what they do not carry in-stock, and again at very reasonable prices. They do carry a wide variety of do-it-yourself and home construction supplies including windows, tile, insulation, rental equipment, paint, solvents, just to name a few.
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Maria Davila
THE WORST CUSTOMER EXPERIENCE EVER!!!!! I had the misfortune of dealing with some total jerk named Vince who said he is the owner. ****WOMEN BEWARE****** TOTAL GENDER DISCRIMINATION! Ive been coming to Cleveland Lumber for over 15 years and have never been told "how can I help you" in one second and then in another "sorry I need to help this guy" and then being called back to be sent to the back of the line AGAIN. When I was visibly mad he told me I need to take care of theses guys first. And they all were guys. BUT THAT WASNT THE WORST! When he finally decided to help me, he WAS BELITTLING AND because I couldnt remember the name of the guy I originally spoke with he treated me like I was an absolute idiot. I WILL NEVER SHOP HERE AGAIN!!!!!
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Christopher Lis
Good luck getting anything from this place. I placed a screen order with the older gentleman there, nothing was made. I called to ask for the status three weeks later from the same guy, couldnt get an answer. I called the following Monday and spoke with the same guy, still no answer. All three times a jeff was supposed to call me and never did. Terrible customer service, no type of management ensuring orders and phones calls are done. I tried going to a local place and was dissatisfied, Ill go to a big corporate store I guess.
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S Richey
Truly a one of a kind experience anymore - as someone said, a place like this is hard to find now amid big box stores. There is a gentleman there named Al who came out to my house a couple of times to measure old wooden windows - at no charge. He was friendly and truly "old school" in terms of great customer service. I couldnt be happier with my experience! Highly recommend.
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John Zoidberg
Ive only dealt with this place once, with an odd request, and the employees where very helpful. I needed red oak to carve a long bow, described what I was looking for, they where pretty sure they didnt have it, looked anyway, and found exactly what I needed. Then, they reassured me that I was using the right material and even gave me advice. More than I could ask for.
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Scott Carpenter
Terrific old-time lumberyard. Not many of these left in the city. And they have the materials for older houses including double-hung wood windows, porch flooring, and much more.
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Lorain Furniture
Ive been shopping here for years. Great local business that sells everything under the sun. Their lumber is excellent quality.
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Cory Roberts
Knowledgeable staff, great products and good prices. Wood is much better than home depot.
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me me
Best experience yet. Have practically anything one would need under one roof.
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Joseph McHugh
It a great place to get wood.
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Anthony Felici
Love this place!